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Customer Ratings & Reviews

Your price for this item is $425.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 1900 reviews

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Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the ENVY x360's touchscreen capabilities, praising its ease of use. The lightweight and portable design is also well-received, with many users highlighting its convenience for carrying around. While the laptop's performance and price point are generally well-regarded, some users express concerns about battery life and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,900 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything well. Touchscreen is new to me but works well. Very light, compact, yet powerful performance.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop on sale for $150 less than regular price for college use. Great all around. Bright screen, large and comfortable keyboard, 10-key pad and loud speakers. The only knock against it is the battery life. Three to four hours is all you really get. If it wasn't for that I would rate it five stars. My WACOM Bamboo Ink pen is on its way. Will update review once I have had a chance to try it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good overall laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop with a large screen for playing instructional videos for a keyboard I recently purchased . This fit the bill and at the right price point for me. Because you can fold it in half it goes right above the keyboard facing me. It worked perfectly. One other thing I liked was that there wasn't any other junk loaded on the computer except the basics of what I needed. It has plenty of power and the display is large and very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 4 out of 5 stars

    Very good quality and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is easy to use, speed of laptop is great. One downfall are rather brushed steel keys, even with the backlit keys they can be difficult to see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought this as a gift for my daughter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is very happy with the performance and price. I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Light weight laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with HP laptops. My new Envy is lighter and faster than my previous model. Great laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP-Envy laptop for a combination business/personal computer. It's been wonderful--really fast and small enough to be easy to carry with you. The Geek Squad was fantastic in helping me get all my business and personal files transferred to the laptop, recommending any needed accessories, and showing me how to use it all. Can't say enough about Best Buy's customer service and products.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Decent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the laptop nearly a month now. I love the touchscreen and the number keypad. Both if those were must-haves for a new personal laptop. It has lagged about 2 times, even with closing the numerous programs that had been open. Restarting it resolved the problem. It boots up and logs in incredibly fast, so I don't mind. I would recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with it the first couple weeks i had it. it had some glitch and it kept freaking out. the blue screen of death came on and it said something about no hard drive. But I reset it and reinstalled the OS and now it works amazing so in short, would recommend. Also, it took me way too long to find where the finger sensor used to sign in when you turn it on was. And it only works like half the time, and i have to type in my pin to log in. It is really fast though and the screen is huge and i use it for school so it does everything i need it to do. The end.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs smoothly and he interface is very easy to operate. It’s touchscreen capabilities and 360 rotating screen makes it just as efficient for taking breaks in between studying. The backlit keyboard is also a neat feature for writing papers well into the late hours. Great battery life, crisp display and a definite recommendation for college students that want a laptop that can make their work easy and productive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast. The touchscreen is awesome. I would definitly advise a friend to get one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Quick, light weight for this size and looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well Worth The Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt one of the best 2-in-1 laptops on the market in this particular price range. I am frankly quite impressed by its functionality, speed, keyboard size, well...ALL its features!! It easily handles several open programs at the same time with almost no noticeable decrease in speed. I would have given it a 5-start rating but one thing stood in the way...the display. It just isn't as crisp as I think it should be, which tends to create eye fatigue after being on it for any length of time. Other than that, I would recommend this to ANYONE looking for a great little workhorse. For gamers? Probably not. But everyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 5 out of 5 stars

    Fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is easy to use and very lightweight. Programs on it are quick to come up too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid purchase and performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essentially happy with my purchase. Meets my straightforward needs, the screen is a good size, although a bit large if I were to transport it often but it's mostly used at home. I applied accumulated credit card points to my purchase which resulted in it being even more affordable - Score! My only concerns are that the battery does seem to get rather hot with prolonged use, the fingerprint recognition rarely functions, and the touch screen is slightly glitchy. I'm a simple user so none of things prevent use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Springfield,OR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Easy to setup and get to using it. Runs fast and love the touchscreen

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Nice looking laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Laptop. The design and look is ultimate. The configurations are good. I got it for $600 + tax. Its very fast in booting up. The only issue I see in this is, when we plug in the charger, the CPU fan runs fast and we hear the fan noise. But may be after 20 to 30 minutes, I dont hear such fast running fan noise. But overall its a nice laptop

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    love my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the touch screen! iT'S EASY TO USE aWESOME

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repurchased this HP after 2 previous, only because I was unsure in decision. I had a HP open box it was great, wasn't familiar with the fast processor so I took back kept getting hot. Purchased this HP i5 processor, great computer, love the silver color and the backlight keyboard. Only problem is can disable the touchpad, anyone with assistance on that would be very helpful. Overall, great laptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy x360 2-in-1 was easy to set up. Love the 2-in-1 feature and it is fast.

    I would recommend this to a friend
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