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Customer Ratings & Reviews

Your price for this item is $678.99
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The comparable value price is $969.99

Customer reviews

Rating 4.6 out of 5 stars with 1856 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and long battery life. They appreciate the convenience of the touch screen and fingerprint scanner. However, some customers have concerns about the fan noise, limited storage, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,856 reviews
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    Very versatile

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer. The flexibility it has is perfect for watching videos anywhere. The Windows Ink tool is really cool, and Paint 3D looks fascinating even though I have no idea how to properly use it. The battery life could be better. I find myself constantly needing to plug it in, but I usually use it for streaming. The touchscreen is always accurate and sensitive, and the backlit keyboard is a must have. On the downside, after normal wear and tear, the speakers have started to go out, and the fan is loud.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight, Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice touchscreen laptop. Light to carry around and fast and efficient to use. Would recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Light, Touch screen

    Rated 5 out of 5 stars

    Great laptop for a person who has never used one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop and I am 72 years old. I have found it quite easy to adapt to the touch screen and the keyboard. I still work part time and wanted a laptop for travel. It is quite light and the screen is a great size. I was expecting it to be difficult to transition from a desktop but have not found this to be a problem. I did a lot of research prior to purchasing and I am happy with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great laptop for college student.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great laptop for my daughter to use at college. It has great battery life and handles her software demands very well. The only drawback for it would be the storage. 256GB was never going to be enough, so we got an SD card, which helps. She does a lot of video editing with the Adobe Cloud products and this laptop handles that demand very well.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great laptop; excellent so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice keyboard feel, fast, light weight; I have had it for less than 1 month.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new computer. Enjoy the speed. I do a lot of genealogical research. The trees and all the media files took their toll on my old computer. This computer is helping me do faster research because it attaches the files and syncs my trees much quicker. I am also enjoying the apps so I can watch a variety of streaming video platforms. I also love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Fast & easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has finger touch password. Fast. Easy set up. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok first off the old saying you get what you pay for is true, I always used to get those $199-$299 laptops from walmart and of course they would be outdated in a year or two or were very slow. So finally i decided to stop being cheap and finally put money into a laptop that will last me for a while. Now i wasn't too crazy on spending 1k for something lol but at the end of the day it was all worth it. The look, Speed and power of this laptop is amazing, if you have extra money to spend buy this laptop or don't be a fool and buy some cheap laptop save up your money and get yourself a decent laptop. I know not everybody can drop 1k but spending $200 every two years on a new laptop because your cheap one slows down def isn't worth the hassle. Zero regrets on this purchase but my wallet def hates me for such a high cost. Pros - Very Fast , Looks really nice, hardware will last for years Cons - Price (But like anything good it will cost MONEY) so that's just me complaining lol

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Lenovo on last week's deal, returned and bought this when I saw it was this week's deal. I liked both, the HP a little more (Bang and Olufsen sound, 4.5 hours more battery life, and full keyboard with number pad, which the Lenovo doesn't have), so seeing it was only a 20 dollar difference from what I paid for the Lenovo, it was a no brainer.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great laptop for every day use!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have much to say about this laptop. I use it for every day work for college and for work. Turns on quick even from complete power down and launches programs fast. Has a decent battery life and great display. Only thing bad the 256GB storage which is not a lot, but it's not that big of an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a very satisfying keyboard to type on imo. Too many laptops these days have a very mushy spacebar and this one doesn't. I would've preferred if the keys were just in black ink instead of this weird semi-transparent look because in any sort of low light you need to turn on the backlight to read them. I find it very odd that there's no light indicator for the num lock button, even though caps lock and mute both have them. My biggest gripe is the default Realtek audio driver that comes with it. There's always an annoying 3 second delay if you have headphones plugged in. There's many topics you can google about this, and I'm still looking for a suitable replacement. I tried using the default Windows HD audio driver instead, but the sound quality went way down. With the default drivers, the actual unit speakers sound amazing for a laptop, but were much weaker with a different driver. Still trying to figure out what to do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value for quality equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer offered me most of what I wanted at a reasonable price. I did have an HDD added afterward which turned out to be a hassle because the parts needed to install the HDD had to be ordered from Hong Kong. There is no on/off light and the switch is a little touchy so not always sure if it actually turned on when you depress the switch. Good battery life compared to the Dell I use to have. Overall very satisfied for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing Computer for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the HP Envy for 6 weeks now and I have no complaints. The last lap top I had was an ASUS that I bought back in 2013 for $3000. The HP Envy is less than 1/3 that price and out performs my old ASUS lap top in every way. It’s crazy how much lap tops have improved in 6 years! I’m actually glad that my old one broke haha

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for college student. Lightweight, keyboard typing is quiet, sound is good and picture on screen is amazing. The only problem we had was the keyboard locked out on the first one. Must have been a lemon. Took back to Best Buy for a full exchange, within 15 days of purchase, with no problems. So far, new laptop working great.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have gone through a lot of reviews looking for a new one to replace my 8 years old Sony. This laptop had a bit more than I need in my home computer and bunch of good reviews and high rating so I decided to get it. It is very fast and takes less than 30 secs to reboot, great sound and video card, light and thin. I enjoy using it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processes quickly! Black Friday Deal made this cheaper than the i5 processor model so I went with it. Not too heavy, not to clumsy, fast, great sound and picture for watching video, homework tutorials, etc. Plenty of storage, easy to setup, easy to use, sturdy-looking hinges, and folds to be used as a tablet. It looks sharp too!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Terrific laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an 8 year old laptop that died, so I ended up getting this one. I know any upgrade would seem wonderful, but I love this one. It is fast and lightweight. I liked the idea of it converting to a laptop, but have not yet played with using it that way.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my wife to replaced her old laptop from 2007, the speed of this laptop is amazing, the touch screen is really useful, on top of that comes with a finger reader for extra security. My wife love this laptop every second she uses it. I will definitely buy another one if mine break soon.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great laptop, is fast and effective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop because it comes with everything I need, it’s a touchscreen 2-in-1 and the keyboard lights up-so doing late night assignments aren’t much of a hassle-. When connected to the WiFi it is fast, couldn’t ask for a better laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop with a bigger screen for work and the 15.6" was on sale during black Friday. I bought it online and was hesitant at first because I thought it might be too big and heavy but I was pleasantly surprised. The screen is the perfect size for the work I do and the laptop is surprisingly slim and pretty light. So far I am happy with its performance and capabilities.

    I would recommend this to a friend
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