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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1856 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and long battery life. They appreciate the convenience of the touch screen and fingerprint scanner. However, some customers have concerns about the fan noise, limited storage, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,856 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast computer with all the bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, this is the best laptop / computer I've ever owned. Less than 10 seconds from turning it on to being fully logged in and working. I've never seen anything like it. Speakers are excellent as well. Only trouble so far is the very narrow fingerprint reader is having issues reading my finger, but I can live with that given how excellent everything else is. I've streamed off Netflix, and the UHD screen on this thing is as crisp as my 4K television. Absolutely no regrets spending a little more on Black Friday to get what should be a laptop/tablet to last me for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Computer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about this laptop. I've had it for going on two years and I still love it and it has been worth every penny. The battery life is incredible. I'm able to run games and stream movies/shows with no issues. I enjoy that the screen flips around to become a tablet. The only downside that I can think of is that it is a bit on the heavy side - but I don't carry it with me often so that's not a huge issue for me. Overall, well put together, looks good and performs great. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Lightweight & fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so lightweight, I can take it anywhere and it’s not weighing me down. It’s very fast. I love the keyboard. LOVE LOVE LOVE this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive, versatile, easy to use. Love the touch screen option, backlit keys, and num pad. We did hook up a mouse as the touch pad is a bit too touchy.

    I would recommend this to a friend
  • Pros mentioned:
    Light, Touch screen

    Rated 5 out of 5 stars

    Touch Screen is a nice "touch"!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-in-1 laptop is very light and compact. The touch screen makes the usage of various software quick and easy. So far it has been an asset to my work.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Lighter and faster than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop was just that - old. It died one day and I had to find something to replace it right away. This laptop is so light and the processing speed is fantastic. The only issue I have had is while on a live stream video, it goes into power save mode if I don't remember to move the mouse around. This has happened a couple of times - and it is not as simple as touching the mousepad to bring the screen back - it seems to go into full shutdown mode - very strange. But even with that issue - I'm in love and still finding fun new features.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good 2-n-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good 2-n-1 laptop for the money. It boots up really fast, stays fast through out working with multiple tabs going on. Switching to a tablet is sometimes annoying and then back, it takes a little bit time to change. Also the track pad is super sensitive to the point it may be a good idea to get a mouse if at a desk. Also since this is one with just the SSD drive I would get an external hard drive to save on memory. Also the graphics card is decent but not the best for gaming or doing anything along those lines. Overall it’s a great one and this is coming from a straight Mac guy. Only reason I switched was to have a 2-n-1 and the price. You get more bang for your buck with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice sleek laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this laptop on black Friday sale. Nice sleek, stylish laptop. Love the touch screen, it is very responsive. I like the performance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used to have an HP laptop and I wanted to get another one, hopefully lighter in weight and faster. This laptop is both. I'm very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so light and works so fast. It takes about 20-30 seconds to turn on and bring you to lock screen. This is def. a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a Dell laptop with same size 4K screen but had issues with it. Returned it and purchased this HP model. I like this one much better. I found I didn't need a 4K screen and the battery life is much better now. The HP is a bit quieter now also. I rarely hear the fan speed up. My only minor complaint is that it is hard to see the letters on the keyboard if the LED backlight is not on, so I just keep the backlight on. It hasn't affected battery life from what I can tell though. Overall this is a great laptop at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Light, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new touch screen laptop! It is so light and easy to carry ! Easy to navigate the programs and the screen is very clear to view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for work and play. I work for a lawfirm so when it's necessary to turn documents, this laptop works beautifully. When I'm not working I enjoy watching Netflix movies on my laptop in bed. The battery lasts a very long time on a charge so I don't have to wrestle with the electrical cord when I'm lounging in bed enjoying a movie on the laptop. The screen is a nice size and I feel like I'm watching movies on a bigscreen. I highly recommend this laptop!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am happy with this product. It seems to be working great I love the look and feel of the keyboard. I think it’s gonna be awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Homework, movies, Netflix, etc. This computer does it all! It's fast and quiet. It's a workhorse and my daughter loves it in her dorm room.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    ADORE THIS LAPTOP!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great laptop! I can't believe how fast it is. I bought it mainly for grad school; however, I'm quickly converting everything to this little beast. She's super fast, love the finger print sign in, the load is so very quick, I can literally open this, use my finger and be sending an email within 30 seconds. The touch screen is great. I can't believe the screen is only 15.6". In my 40's with declining vision, I need a larger screen and considered a 17". I'm so glad I stuck with this one. Very very happy with this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP Envy x360 2-in-1 laptop over the summer to replace an older Toshiba laptop as well as an HP Desktop. I wanted a PC that combined speed and processing power, and also had some newer features like the ability to convert to a tablet, backlit keys, and touch screen capability. This little gem fit the bill perfectly! The 15.6” screen is perfectly sized...anything less is too small in my opinion. I specifically targeted a laptop with a solid state drive over a hard drive due to the fact they start up quicker and run cooler. I couldn’t be happier with that decision. It’s unreal how fast this laptop starts up...I’ll never go back to a hard drive! The only drawback to an SSD is the smaller storage space. The 256GB on this model is about the maximum you can get, and for some that may be ample. But if you need to store more than that, you’ll want to supplement this with an external drive. I have my entire music collection on my desktop, so in order to eliminate that, I plan on putting all my music on an external drive in the near future. The convertible function is fantastic. Sometimes I just feel like using my Envy like a tablet, and switching is quick and easy. The backlit keys are nice to have when computing in the evening or in low light. And the i7 processor is lightning quick, capable of handling multiple tasks / apps at once. I upgraded from an i3, and I can see quite a difference. As with a lot of today’s laptops, this does NOT include a CD/DVD drive, but you can get an external drive on the cheap. Great purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light

    Rated 5 out of 5 stars

    Fastest computer I have ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer, fast, light and easy to use. Good battery life, and good feel. Nice keyboard, excellent screen and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Love the versatility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing rocks. Its a computer and large tablet in one. Super versatile. Runs fast lots of memory. Best laptop I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    The Best Laptop under 1000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop under 1000. Sound, Display, Performance and Speed and top notch. No complains after using it for around 6 months

    I would recommend this to a friend
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