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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 20 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality and comfort of the GTW 270 Hybrid True Wireless In-Ear Gaming Headphones, noting the crisp audio and secure fit. Many appreciate the comfortable fit, even during activities like running. However, some users point to shorter battery life as a drawback, and others experienced issues with microphone functionality, particularly when using a console. The convenience and sound quality were often cited as outweighing the shorter battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get about 1:45 (Hrs) out of these. These are terrible. It advertises 10 hours from a full charge. I half expected 4 to 6. Aside from that, it generates an odd high pitch whirling noise when idle or in use. I would recommend getting steelseries earbuds! Avoid these!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Solid quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EPOS GTW 270 the gaming earbud have been doing the job and working with any device i have used it with. From the packaging to the build quality is great. i love the charging case as it really sturdy and feel solid. The ear bud are well build as well and fit nicely in the ears and comes with different ear tips to fit any size ear. One thing i found which i feel it can be little be better is the sound is on little low end and are not loud enough on the full voice. besides the volume it is great product, comfortable while using and does not cause the strain on the ears, comes with dongle that can be use to connect to the gaming devices so the pairing is easy. Overall, it is a god earbud for gaming but if the volume was little louder than this could be a five star product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Purchase!!! Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is pretty good but could be a bit louder. The fit of the earpods fit very comfortably inside the ear. The case has a nice sleek finish that gives it a futuristic look which I absolutely love. Overall the EPOS GTW 270 Hybrid are an amazing pair of gaming headphones that any gamer would be satisfied with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for Steam Deck owners!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds for my Steam Deck because they were recommended by an article that reviews accessories for handheld gaming consoles. If you own a Steam Deck, these earbuds come highly recommended. In fact they are rated as the best for the handheld console. I was pleasantly surprised by the sound quality, the connectivity and the comfort. I use them for my iPhone to play Apple Music as well as to make and receive phone calls. Music sounds great, nice bass and highs. Call quality is clear with no static. Gaming is just as good as any headset I’ve ever used. They fit comfortably in my ear and do not fall out. Although they do not come with noise cancellation, they fit so snug that it feels as if they have that option. I recommend this product for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Microphone

    Rated 2 out of 5 stars

    Not for everyday convenience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GTW 270 hybrid fits really comfortably in the ear! Sound quality is great! They support AptX LL. They have great passive sound isolation! Unfortunately, the GTW 270 hybrid come with quirks. For example these run off of a Master/slave system which means that the left earbud will not operate without the right. The problem with this is that answering phone calls, switching tracks, etc. can only be done using the left earbud. To be clear there is no button for doing this on the right which means that both earbuds will have to be worn at all times for these to be remotely convenient. The problem with this is that the passive noise isolation will muffle out low level noises like conversations etc. and there is no feature that amplifies environmental noises. That said, currently there is no app for IOS, Android, or consoles for adjusting EQ settings or seeing the charging status of the earbuds. The only app available is on PC and that is just for adjusting EQ settings. Also, be warned that u cannot game and use the dangle which enables AptX LL and mic at the same time. Not a problem if u have an external PC mic but if u are someone gaming on consoles that will pose a big problem. These earbuds sound excellent when sitting back and playing games or watching movies etc. when u actually want to block out outside noises but for the average person who is looking at buying these for that everyday convenience but also want something that excels in gaming and watching movies which is the majority I feel will be disappointed. For me it’s a love hate thing. Way more cons then pros, I’m giving them 2 stars

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    Good but too pricey returned it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality ear buds. I will say my boyfriend liked them a lot. We ended up returning them for another brand that was a sport version and had ANC. These epos do not have ANC which I think they should include at this price point. Also the fact that they are branded gaming ear buds I thought was a bit gimmicky because the dongle is not the best and the mic does not even work when using the dongle. Seriously???

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up my EPOS GTW 270 Wireless Bluetooth Closed Acoustic Gaming Ear buds as soon as Got them and started using them. these earbuds are the best I have ever used. Easy to set up and use. The sound has such clarity. Makes playing my games so much easier. I love them. And I can use them for music too. Seems like a winner to me!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming Headset in Portable Package UPDATE IT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So a couple of things off the bat. 1. The latest Firmware Update allows you to use the microphone with the dongle, allowing full gaming headset functionality. 2. The Mic quality is the EXACT same as the New AW920H Headset, Aliewnares flagship Headset. Quite impressive for a freaking set of earbuds and no direct boom arm. 3. Side Tone is REQUIRED when talking if you have it properly fitted, because the sound leakage is almost zero. Seriously. Momentum 3 Headphones with ANC on are not as quiet as these are. Also, the software on PC lets you adjust that as well. 4. Side tone comes on automatically when mic is on. So just switching to external mic turns it off. Only downside is you can't completely control this with the button (It should be an option with PS5). Mic Quality: It's acceptable. It is clear and understandable to the other people. However, low bandwidth is ovbvious when on discord. It's not worse than most full sized gaming headsets lol. Audio quality: So the sound is very specific. I can't quite put this into words well but I will try. First impression was good, but going from Momentum 3 Heaphones to Earbuds is a huge change. Audio sounds like it is inside your head. However, once you get the fitting right. The accuracy of audio is insane. And the stereo imaging is way better than the Momentum 3's and Alienware's Headset. The drivers are very, very accurate, and the low bass is clearly heard, though doesn't rumble like the Momentum 3's. At first it was weird but once I adjusted, it is top notch. I can hear everything, and the directional sound really feels great. I can't state this enough. I love these things! The sound impresses me to no end. It uses efficiency to get the clarity and effects instead of brute force. If that makes any sense. They will SEEM Quieter, but do not need to be loud to be heard clearly. It's odd. But a welcome change. Conclusion: In summary. UPDATE the firmware before you judge. Bottom Line. You may need to restart the pc with the earbuds on a few times to jar the EPOS software to recognize the update. But it is there. It improved a ton. Audio is alot cleaner after the update as well. Both the Dongle and earbuds need the update. These can be a full time gaming headset if you need them to be, or a portable in between product for workouts.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time of this writing, this pair of earbuds is one of the better ones out there for low latency gaming. It's good but not great; there aren't many other better options out there as far as earbuds go. Sound clarity isn't quite there with these earbuds, so any sounds that should sound crisp (e.g., strings, pianos, woodwinds) come out sounding a bit muffled. Imagine a pair of headphones that came with CD players from the 2000s era; that's kinds of what it sounds like. In order to minimize audio lag, the headphones will occasionally calibrate itself during use; where sound will blip in and out for about 5 seconds. Minor inconvenience for low latency, so I can't really complain. Battery life on these is relatively short, and the low battery notification sound is jarringly loud. 2.5-3 hours of use after a full charge is okay with me since I don't like to play games for longer than that, but it will be a deal breaker for others. A lot of room for improvement here. For the current price tag, I would be hesitant to recommend this to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Low sounds!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this headphones from a week. I wanted to have headphone that I can use it for music, exercise and gaming. It comes with nice packaging and stunning manufacturing quality. It also comes with the dongle that easily connect headphone for gaming purpose. It is also comfortable to wear it. However, it does not have good quality of sound which I needed. I set it high volume. However, I was not feeling it high. I was expecting it more higher volume like other brand headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolutely amazing earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio quality, loud and no latency. I switched to these after using audio technica earbuds through an Astro mix amp and I’m so pleased. Ease of use, quality and lack of latency make these a no brainer. The battery last 5 hours which isn’t the greatest but the convenience and quality make it a fair trade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Review for earbuds

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well, have great sound and don’t irritate my ears after long usage time!

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 2 out of 5 stars

    Half Baked attempt at gaming earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What seems like a solid and complete product isn’t. Using the aptX dongle doesn’t allow you to utilize the built in microphones. This is a “gaming” minded earbud, why they made this choice makes zero sense to me. Bluetooth “works” but the audio quality is utterly useless and has a crackle to it. I expected more from EPOS as their other headsets are phenomenal.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inhave used this for about 3 weeks, seems in order have a "good" quality sound on an "standing alone" earbuds, you have to compromise the capability of touch control to increase and decrease the volume. My recommendation is to get the best earbuds pissible, get a bluetooth receiver and connect it with you PS4. The sound on these earbuds is not the best, it lags and many times you hear how the disconnect and connect consistently.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for gaming

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent y very cofy product for gaming, you can use Bluetooth to use it for conferences or with the dongle to have a very good gaming experience

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great tiny inner ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look and feel high end, extremely comfortable to where, sometimes I forget they are still in my ears, they work great for music from any bluetooth device, the bluetooth dongle included is always a big plus, they even sound great for using with a phone call, when using on a phone call it almost seem like the cancel out or turn off the noise cancelling, they seem very advanced for such tiny bluetooth earbuds, they last for hours and don't take to long to recharge in there holder box, which is very nice and the charging box can charge the bluetooth earbuds multiple time before needing to recharge, it come with a usb charging cable and also a type-c charging cable that you can use to charge the box, definitely a great pair of earbuds with very high quality sound for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    What a great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The EPOS GTW 270 Hybrid bluetooth earbuds are an amazing product. I got them because I am on Zoom calls all day and needed something discrete to hear with and in the evening's I run and go to the gym. During the day, I am able to hear everyone crystal clear with these earbuds using the supplied bluetooth dongle and you can't even tell I have them in unless I turn to the side. At the gym I am able to run on the treadmill and I don't have to worry about them falling out or having to reposition them. Laying down or sitting up is not a problem. I would recommend these to anyone looking to use them for the same purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphones hoping to find a solution to get through the night. They fit perfectly, and block outside sounds. The comfort level is perfect for laying down, abs they stay in evenings with running on the treadmill. The sound quality is amazing, nothing like I’ve had with prior wireless sets. I also love the adaptability that I can use with my phone, with my gaming systems and even my laptop. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Eos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! They are my favorite to wear! I love the sound and the way they fit in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gaming Buds.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion to my Switch with the Dongle. Great sound, crisp and great mid range sound.

    I would recommend this to a friend
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