Customer Ratings & Reviews
- Model:
- C11CH96201
- SKU:
- 6397577
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the EcoTank ET-15000 printer for its excellent print quality and ease of use. Many find the overall performance better than expected, and the setup process is simple. While some users have experienced occasional paper jams, most find the noise level acceptable during operation.
This summary was generated by AI based on customer reviews.
So great on ink
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this printer! I is soooo great on ink.
I would recommend this to a friend- Cons mentioned:Noise level
Horrible printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend; makes horrible noise, slow, consistently not dropping or connecting to internet. I have another Epson printer and I never have this problem
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Mullenfam, we are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Good stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are grrrrrreat -Tony the tiger OH YEA -Kool aid man
I would recommend this to a friendNo double side scanning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For all that money,it should at least scan double sided
I would recommend this to a friendowner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first time we tried to use this printer it worked for a little bit then jammed. Also the color is not as bright
No, I would not recommend this to a friendNo USB Port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer overall but there is no USB port.
I would recommend this to a friendI will never buy another Epson
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the printer that made me decide to never buy Epson again. I’ve had several Epson in the past too. This printer constantly forget what network it’s on, needs reset, then either jams, or proves that the heads aren’t aligned again. I’ve only had it for a few months by the way. Oh and when you are having to reprint after fixing the misalignment, the cost savings of ink are lost, as well as rising costs of paper wasted, and don’t devalue your time! I’m pretty tech savvy too, and even if I wasn’t I have older kids!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi abueker, thank you for sharing your experience. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your ET-15000 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
Not easy to figure out and has slow print speed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the app is out of date and makes things with crafting hard. I cannot figure out the mirror image option, I switched from HP which was very easy to ise other than they shut you out of your printer all the time. this printer also take foooorrrever to print anything. even just a simple word document. I am not satisfied with this printer at all or the app.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi BeeL, we are sorry to hear that you are experiencing issues with your printer. Your ET-15000 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.
- Pros mentioned:Print quality
Don't buy Epson.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thin plastic construction. Paper feeding tray unreliable, frequently requires re-loading to feed. Document feeder is junk. - very sensitive to feed properly when inserting documents. Scan function is non-intuitive, requires pre-loading file names and destination for file downloads. Print quality is fair, my HP is far superior in all regards. Only positive I see is ink cost with eco-tank.
No, I would not recommend this to a friend Don’t Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must say this is the worst printer I have ever seen. My little sublimation printer does not have any problems. I tried to purchase this printer to make larger prints. Four months and this printer has been giving me problems to keep saying paper jam. There is no paper jams in the printer
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi TanishaL, we are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Terrible expensive machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I DO NOT recommend this printer at all. I’m on my second one in less than 30 days. The first jammed the paper after following the instructions on the screen and removing it, I kept getting a canceling notification on the screen. The second keeps doing a few different things, feeding the paper through blank, feeding the paper then pausing and just sitting resulting in a manual cancellation. I will set it to print multiply prints and it will print one and stop. Very very frustrating. It’s going back as well.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi LALA, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your ET-15000 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team.
ET-15000 EQUALS TRASH!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!! Purchased a second one after the first one failed thinking it was something I did. Nope. I'm months into number 2 and the auto feed / scanner stopped working. Disconnected - reconnected I paid $ 500 for garbage!! again!!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi ChrisD, we are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Ease of printing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my epson ecotank. No ink cartridges makes it convenient
I would recommend this to a friend- Pros mentioned:Print quality
Printer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after about 20 prints. When it was printing it was very pretty and clear
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Luna, we are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Good document printer but not printing photos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printing documents works well with this printer, but printing photos is not so good. Print quality with photos is OK at best.
I would recommend this to a friendDisappointing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning: this printer is expensive and yet does not make two-sided scans. Very finicky and jams take a long time to clear. Purchase a Brother.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Disappointed, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-15000 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Save your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money! I lost $2000.00 on a job because the printer failed me. Not to mention, a whole set of ink and paper. DON'T USE MATTE or GLOSSY PAPER. IT WILL NEVER DRY.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello SOFAREPSONNOTGOOD, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-15000 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Not worth it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It slows down when you print. When copying, It skips pages when printing.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi DJeC, we are sorry to hear that you are experiencing issues with your printer. Your ET-15000 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.
Canman
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unhappy with the outcome and follow up Printer is still not connected to my laptop and desktop
I would recommend this to a friendProblem to set up properly.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up on my WiFi. I expected more for this product for rh price I bought. I called to the Epson customer service and it was horrible!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi VATP, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-15000 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.