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Customer Ratings & Reviews

$449.99
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Comp. Value: $699.99

Customer reviews

Rating 4.6 out of 5 stars with 639 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers love the EcoTank ET-15000 printer for its excellent print quality and ease of use. Many find the overall performance better than expected, and the setup process is simple. While some users have experienced occasional paper jams, most find the noise level acceptable during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 639 reviews
  • Rated 1 out of 5 stars

    DON"T WASTE YOUR MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an absolute piece of crap - adf DOES NOT WORK Scan sped unacceptably slow

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi EdwinwS, we are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Paper Jams Galore

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My heart is broken as I write this review. I wanted to love this printer. It looks beautiful and it fits well in my room. However, as the title suggests, I could not do even the basic things without it jamming: 1. I can NEVER do duplex printing. It prints smoothly on one side, then when it tries to reverse feed to print the back side, it jams. 2. Feeding from the rear tray works best, but it still jams on occasions. 3. Feeding from the cassette tray would've been my preferred method, but it jams frequently. I will return this and try another EcoTank - I'm still holding on to hope, Epson.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have gotten a lemon. I purchased this 14 months ago and it has been nothing but a headache. It constantly jams when trying to copy or scan multiple documents. The print quality is bad and slow. And the copier leaves a vertical line down the entire copy. I'm so disappointed after spending so much on this printer. I'll be purchasing another but not sure if I'll ever buy an Epson again.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi JessicaS, we are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive. I usually can get them to price match and they wouldn’t

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi StephanieS, we appreciate your business and welcome the opportunity to assist you. If you're facing a specific issue, our Epson Support Team would be happy to help and can be reached at (562) 276-4382. Hours: Monday – Friday, 7am – 4pm (PT). We look forward to your call. Regards, Tony – The Epson Team. Epson

  • Rated 3 out of 5 stars

    15000 epson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to set up. Took some time to get connected to intetnet

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Darlene, Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Regards, Tony – The Epson Team. Epson

  • Rated 1 out of 5 stars

    KEEP SHOPPING jams more than it prints

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the most frustrating printer I’ve ever owned. Every time it runs out of paper, it jams, and it takes nearly ten minutes to get it working again. On top of that, it loses the print job, forcing you to figure out what was already printed and manually restart the remaining pages. Save yourself the hassle—do not buy this printer!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear SherryS, we are sorry to hear you are disappointed with your Epson printer. Your ET-15000 includes a 1-year limited warranty, plus free technical support for the life of the product. You may reach our Epson Advanced Support Team directly at 1-800-241-5794 Monday through Friday from 7 a.m. to 4 p.m. (PT). Regards, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Worst printer ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer ever! Bought this printer to print Christmas cards and it won’t print borderless like it says it will unless you only use specified paper sizes. Of course none of them are the card stock sizes I want to use. It is so finicky half the time it slides the paper up so the image is crooked. I Truly hate this thing. Worst investment in my life. I’m not new to making my own cards. I’ve been doing this for about 20 years. This printer just doesn’t.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi BarbaraT, you can find product information, including FAQs and recommended settings to choose the best print settings and paper for your printing needs, in the product User’s Guide at www.epson.com/support/et15000. If you continue to have problems, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Terrible Printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible printer. Nothing but trouble, and very expensive.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear PadreJ, we are sorry to hear you are disappointed with your Epson printer. Your ET-15000 includes a 1-year limited warranty, plus free technical support for the life of the product. You may reach our Epson Advanced Support Team directly at 1-800-241-5794 Monday through Friday from 7 a.m. to 4 p.m. (PT). Regards, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get the white button to stop blinking and was not spending $100.00 for the Geek Squard

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi LydiaB, we are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Epson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying the Epson EcoTank ET-15000. The print quality is great, the colors look vibrant, and I love not having to constantly buy ink cartridges. The wide-format printing is a nice bonus for larger projects, and setup was easy. Overall, it’s been reliable and definitely worth the purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No 2-Sided to 2-Sided Copying & Scanning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "all-in-one" printer doesn't support 2-sided to 2-sided copying or scanning. I've owned many all-in-ones, and never experienced one which didn't support 2-sided to 2-sided copying and scanning. You can do 2-sided copying and scanning, but you must do it manually.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Epson 15000 printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is not printing on the entire sheet it keeps getying stuck at the end printing on printing.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi ShelitaW, we are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    great features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's start with the printer arriving, it arrived right on schedule and was package nicely inside its box with no issues with it from shipping. Set up was super easy it took at least 40 minutes for me to finish the complete set up from beginning to the final step of printing something of my own so I could see how well it works. I started with the instruction that come in the box however about 2 steps in it gave me a QR code for the app on my phone and I went from there it was SUPER EASY. I had no issues what so ever when setting up the printer, even putting the ink in was a breeze the bottles fit perfectly into the cover without making a mess not once. My favorite thing so far is how easy it is to use with your cell phone as majority of my work comes straight from my phone. The printer is the perfect size not bulky and it the way at all, I was actually really impressed how compact and modern the design of it was. The control panel can move up and down so you don't have to have it eye level with you to read the panel you can just adjust the screen up a little bit and still be able to see what the screen says. I love that this printer has an automatic paper tray with lights, When you are printing the tray slides out and when you are finished printing the tray retracts back inside the printer, so I no longer have to deal with the bulkiness of the tray being in the way. I think that's probably one of my favorite features this printer has to offer. The printing features it self have alot to offer the quality of the print you get from using this printer is great! It will allow me to catch up on some of my projects i have been working on around the house and i will no longer have to go to a store to get great quality pictures printed, I can do it all from the comfort of my home. Over all i am very impressed with the quality of the ET-8550 and the Epson company themselves. This is a review for the Epson EcoTank Photo ET-8550 Wireless Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints slow and not good with card stock paper. And it sucks up a lot of ink

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Liveurlife, we are sorry to hear that you are having issues with your Epson EcoTank ET-15000 printer. Epson provides useful information that can help extend ink usage by optimizing your print settings and using the correct paper type in the product User’s Guide at www.epson.com/support/et15000. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I Don’t Know How I Lived Without This Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Off the bat, setup was maybe a total of 35 minutes from the time I started unboxing it. After that great start, I also found The Epson ET-15000 printer easy to use. The quality of the printing has been perfect for my business and personal use. I work from home (graphic design) so this comes in especially handy for me because sub-par quality is not an option for my customers and they were not disappointed. I’ll cover that more a little later on the review. Another amazing feature, and in some ways the best one of all is the ET-15000 comes with more than enough ink so re-ordering toner as frequently as I normally do is one less thing I will have to worry about. Loading the ink tanks was easy and without any hassle. You can load paper into the ET-15000 via the front tray, rear paper feed or automatic feeder. The wireless capability made it so I could use it from any device in the house which is super convenient for schoolwork, my business, or just for fun. There are even voice-activated commands that both me and my daughter got a kick out of, not to mention it makes it extra convenient when I need an extra set of hands that aren’t available. The ET-15000 features a small colored screen that makes faxing, scanning, and settings adjustments a breeze. The print quality is top of the line. Accurate colors, no smudges, and clear as can be. You’d think that a machine with all of these capabilities would take up a ton of space, but it doesn’t. It fits right next to my desktop in my home office and takes up even less space than my other inkjet printer that held far less ink and wasn’t as productive as this machine. I highly recommend this for home use, especially if you work from home. This is a review for the Epson EcoTank ET-15000 Wireless Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    All In One Perfection!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless Epson-EcoTank ET-15000 printer is the BOMB! Because of the precise instructions setup was a breeze, including filling the ink tanks, and charging them. The ink tanks are large, easy to fill, and you get enough ink to print thousands of copies. My old printer used ink cartridges which were a pain to get filled, and expensive. This printer is so much more economical in that aspect. Printing is super quick, the quality is superb, and it prints quietly. The scanner scans crisp and clear copies. And it has the wow feature of voice activated printing. The printer has a color touch screen that makes changing settings, printing, scanning, copying etc a breeze. Another outstanding feature is that the printer has its own email. This allows you to send emails with supported file formats from anywhere in the world to the printers email and it will print. It also has the capabilities of faxing, which I have not experienced yet but will soon. You can print from any of your devices (smartphone, tablet, laptop) which is extremely convenient. I am really enjoying using this printer and would highly recommend it, it is such a positive asset to our home. "This is a review for the Epson EcoTank ET-15000 Wireless Printer that I received free of charge to do a beta test and review". 

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received this printer and I think its amazing. I'm slightly tech savvy but even I didn't have too much trouble getting this printer hooked up to my wifi network. The printer is a good size for a home printer being able to print out up to 13×19 as a crafter this is a great feature. It also prints as small as 4×6 perfect for pictures. I make alot of projects out of cardstock and I able to print on this thicker paper without having to worry about paper jams. I have printed 256 pages( the printer has a print count) and my ink supply hasn't changed my old printer i could hardly print 100 pages before it ran low. One of my favorite features of this printer is the paper feeds. One in the rear of the printer, another in the front for regular thickness and one more for thicker paper and cd dvds. I can put different types of papers and choose the kind I want to print on. The printer has a touch screen making it easy to be able to choose the function I need. The screen is a good size and easy to use. The printer also has two apps. The epson smart panel and epson creative print I reccomend downloading both of these to a smart phone. I personally use the creative print alot. As I can make cards and my kids love to make personalized coloring pages.This is a review for the Epson EcoTank Photo ET-8550 Wireless Printer that I received free of charge to do a beta test and review

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What A Great Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Printer that I have bought. That everything works on it like it is supposed to. I can't say enough about how much I like it. My only complaint is that I didn't buy a bigger one. If you need a Great Printer at your Home or somewhere else. I can say that I don't think that you will be disappointed in this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome printer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this printer for a few weeks now, and I'm very pleased with the print quality, speed, and ease of use. I purchased the printer specifically for the 11x17 capability, and I have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Beagle Den

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Epson EcoTank wireless printer. It was easy to set up and connect to. The color is great and having so many paper size options is perfect for my needs.

    I would recommend this to a friend