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Customer reviews

Rating 4.5 out of 5 stars with 906 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 906 reviews
  • Rated 5 out of 5 stars

    Epson ET-2800 printer

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    Posted .
    Owned for 1 month when reviewed.

    Very pleased with my Epson ET-2800 printer. It is fast, fairly quiet, and was easy to set up. The user interface display is small, but not a real issue when everything is working. All the functions can be accessed using theEpson Smart Panel app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay for the printer, not the ink

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    Posted .
    Owned for 3 weeks when reviewed.

    I'm very happy with my ET-2800. It makes perfect sense to buy the printer and not the ink. The copy function is very good, I was surprised at the results! I attached a photo of a DVD sleeve copied on plain paper - if I used coated high resolution paper it would be difficult to tell which was the copy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crafting Printer

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    Posted .
    Owned for 3 weeks when reviewed.

    I got this printer for crafting at home. I absolutely love it! The ink is very easy to fill, and it’s also very clean! It prints quickly and beautifully for all that I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    Owned for 3 weeks when reviewed.

    I use this for sublimation prints so far so good!!! A little noisy tho.... cant heat this price compared to acrual sub printers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    Owned for 3 weeks when reviewed.

    I purchased my Epson EcoTank ET-2800 printer last month and so far I've been very satisfied. The set-up was very easy and the print quality is excellent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t even print well when brand new

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    Posted .
    Owned for 1 month when reviewed.

    Had high hopes for this printer after reading reviews. After a very timely setup and cleaning the nozzles, aligning the print head, and reading through page of settings and online help I’ve just decided this thing is just an overall piece of junk and the most disappointing product we’ve bought in years. Even after all that I still get Lines in a color print (see photo). Hate to say it but maybe we should have stick with HP. Of course finding support online takes around the same amount of time that it would take to get a graduate degree so I guess we are stuck with this thing. Sigh.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello TomH, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 5 out of 5 stars

    BEST PRINTER EVER!!!

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    Posted .
    Owned for 1 week when reviewed.

    Absolutely wonderful printer. All of my prints are printing with precise and gorgeous. I will never buy another printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted .
    Owned for 3 weeks when reviewed.

    Amazing color portraits and iron on decals have such details

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Price

    Rated 5 out of 5 stars

    Your #1 choice for sublimation printing

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    Posted .
    Owned for 2 months when reviewed.

    I used this printer to sublimation print. I originally purchased a HP tank printer but reading about it realized the print head heated ink. Thankfully I learned this before I even opened the box and I returned it and traded in for this printer which was cheaper and I’m much happier with. The ink tanks hold a huge amount of ink and I’ve printed an amazing amount of shirts. I’ve gone through 200+ prints in high quality and haven’t gone through a full set of ink refills. Epson is the best option for sublimation printing at a bargain price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    Owned for 2 months when reviewed.

    Absolute garbage. Unless you like to clean the printer head every single time you want to anything. Need a recipe, oh don’t forget to clean the printer head first. Need to print a return label, if you want more than 2% of the image, ya better clean that printer head, again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink, Price, Set up

    Rated 5 out of 5 stars

    Great value

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    Posted .
    Owned for 1 month when reviewed.

    Easy installation using the app. Love the wireless feature. Save money on ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink, Price

    Rated 5 out of 5 stars

    A fantastic home printer

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    Posted .

    I sort of gave up on inkjet printers several years ago. The ink, more than anything, had me fed up. It felt like all I could get was couple of decent sized color prints before I was having to change another tiny, overpriced cartridge. I eventually just picked up a color laser for standard printing and proofing, and if I wanted to print something high quality like a photo, I'd just send it to a printing service. So I was skeptical, but interested to try out a tank-based printer, and as far as printing goes, Epson knocked it out of the park. The tanks, at first glance, seem like they might not hold all that much, but even after a dozen or so full color, full page prints (and a variety of smaller ones) I've barely made a dent. The filling process is simple, but I did have a minor issue with a spill on removing a bottle from its fill socket, which is probably due to user error. The white plastic where the ink touched is now stained a faint blue where I cleaned it up, but it hasn't affected the prints at all. And man, the prints are fantastic. Maybe I've just become used to the sort of dull colors that my laser provides, or maybe there's really something to Epson's heat-free micro-piezo printing technology, but I don't ever remember inkjet prints looking this good. It prints perfectly. No streaking, no dull spots. I'm stunned. Setup was quick and easy using the Epson Smart Panel app. Printing wirelessly works without any issues with both my phone and windows 10 devices, without any additional installs required. A few days after setting it up, the printer itself prompted me to update the firmware, which I was able to do through the front panel display without any instructions, as the user interface, although rather tiny, is simple and easy to use. I did have to download scanner drivers from Epson's website to scan to my computer via USB. It worked out of the box with Windows' basic drivers, but the quality was astonishingly poor. Epson's drivers did clear that right up, however. The scanner pulls in 1200 dpi with Epson's drivers installed, and so far my scans have been very serviceable, with none of the weird crosshatching I've seen so often on all-in-one devices. There isn't a document feeder, so this is strictly single-page, and it's great for scanning in photos. All in all, I'm very happy with the performance of the printer, the size of the ink tanks and the price of replacement ink. Epson's got a winner on it's hands for anyone wanting a high quality printer for home use, and I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dependable

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    Posted .
    Owned for 3 weeks when reviewed.

    After two purchases and returns of other printers ( one wouldn’t print and one wouldn’t connect to the internet. ) I finally went to Best Buy and purchased this Epson printer. I’m very happy with it. The salesman explained its functionality and the simplicity of connecting it to the internet as well as manually filling the ink cartridges. (They’ve come a long way) and he was correct, very simple and no mess. First time it connected and printed! I’m so happy with this machine and I’d recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Epson SUX!

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    Posted .
    Owned for 3 months when reviewed.

    Thumbs down for EPSON can't manufacture a functioning printer! I did not open this for a while. Ive used it for about 1 month and its alreafy broken. ERROR CODE: EO1, 00000021. Junk!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello 12345, we're sorry to hear about your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information to address most problems, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need any assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Ink, Price

    Rated 5 out of 5 stars

    Amazing printer!

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    Posted .
    Owned for 3 weeks when reviewed.

    Best printer I have ever owned. Will never be going back to an HP. This has zero problems from my phone, my pc, or Mac. And the ink is much more affordable. Only downside is it doesn’t print photos too great, but most printers under $400 won’t.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink, Price

    Rated 5 out of 5 stars

    Easy to use and cheaper ink replacement

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    Posted .

    Great printer, if you need a basic all in one printer for home or a soho, this printer will save you lots of money. Instead of replacing printer cartridges (that's where the expensive part is at), you only add liquid ink to it (you could say the cartridges are permanent in the printer, at least that's my thinking). You just buy new bottles of ink and replenish the printers tanks. Much cheaper. Setup was easy, however it took a few minutes, be prepare to spare around 15 minutes. Because once you add the ink from the bottles and turn the printer on, it does some sort of "ink prepare" and the process takes like 10 minutes. Once done, you can configure it using Epsons app on your phone. For the PC, they include a CDrom, this is a big con, who has a CD ROM on their PC anymore? It could have been cheaper to include an USB drive with the software and drivers. Anyway, I had to download the software from Epson's website and from there I configured the printer to use my wifi network, which is more convenient. This is a basic printer, and very good at it. Print quality is exceptional, just don't expect advance creature comfort features, like from more expensive ones (like the ability to scan documents automatically from a feeder, here you have to place each page to scan on the scanner bed) etc. I highly recommend it if you want to save money in future replacement ink, no more expensive cartridges or expensive subscriptions!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Set up

    Rated 5 out of 5 stars

    Great purchase for wifes crafting.

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    Posted .
    Owned for 3 weeks when reviewed.

    Bought this item for the wife to use for infuseable ink for printing things to go on mugs, TShirts, and other crafts. It was easy to set up and wirelessy connect to her MS Surface. It prints fast and with great quality

    I would recommend this to a friend
  • Pros mentioned:
    Set up

    Rated 5 out of 5 stars

    Epson ET–2800 Printer

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    Posted .

    This printer was out of stock at the store, I ordered one while I was there and it came much quicker than expected. The printer was very easy to install and works very well. The sales person was very helpful when choosing this printer. It even comes with an ink supply that will last the average user about one year.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Best and most economical printers...

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    Posted .
    Owned for 1 month when reviewed.

    Best and most economical printers. Its pretty cool. One thing i miss is having a USB port to print and scan. We can scan only through the app and scan one page at a time. But again, its more of a printer and not a scanner. Claims it can print B&W 4500 copies from a single catridge..thats so cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It was a good decision to buy it

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    Posted .
    Owned for 1 week when reviewed.

    Light weight easy to work with ur smart phone or computer wifi connection

    I would recommend this to a friend