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Customer Ratings & Reviews

Your price for this item is $139.99
The comparable value price is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 73 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the EcoTank ET-2850 printer, especially the print quality. Many customers have reported that the picture quality is really good, and the printer produces sharp, fast, and clean prints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 73 reviews
  • Rated 4 out of 5 stars

    Decent printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does basic functions OK. Print speed is slow. No document feeder. But the EcoTank is a real plus.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good quality printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is really good. Love how it prints and unlimited supertank with ink printed Letter sized 5 pictures and ink amount did not change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these great product for the value for sure we made thousands of prints with minimal maintenance

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer and refurbished was a great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good and this printer is super good in terms of the output and also cheap from a consumable usage. The scanner is also very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect refurb printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came completely like new - perfect for my sublimation projects!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Ecotank

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Love how it prints in very vibrant colors

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work horse printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a printer that didn’t require me to constantly by ink for and let me scan. The two sided printing is a plus really like this printer

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi cher, we are sorry to hear that you are experiencing issues with your printer. Your ET-2850 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good home printer...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and easy the use... really like no cartridges feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished but works like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive about buying a refurbished printer, but it works like new! And I love that it doesn’t need cartridges, which will be much more economical in the long run. This printer came with ink bottles enough to fill up all the inks, and looks like they will last a long time. The printer does double sided printing, too. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for the money Can't go wrong with eco tank ink

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    GREAT PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer and saves a tons of money because of the way you buy and refill the ink wells!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing ink, power cord, documentation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing, received without ink, power cord, or documentation. Best Buy customer service could not provide missing components. Epson customer service was requiring photos, documents, to evaluate replacement options. Between chats, phone calls, and trip to store to return, wasted 3 hours of my time, and fuel.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi DavidS, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great little printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s an excellent choice. Paper quality makes a huge difference if you’re printing pictures of any kind. Good price, good product, works efficiently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh so so I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it works sometimes it doesn’t. I’ve called support they couldn’t help.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Amft, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great!! I love how it was so easy to setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Epson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third printer. The first two used cartridges that continually dried up causing a no print issue. This printer uses liquid ink that is supposed to print 5,000 pages. Also it prints faster. So far it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer i love it❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    the worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this sucks! its very difficult to figure this out after all testing and trying over and over gain, it doesnt work! calling geek squad it took forever to resolve it got resolved one time and back again, its very mentally draining. Im tech savvy and used to all of this working in the office but this is the worst. the letters on the screen is. vert small can barely read it.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi MitcheleR, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 4 out of 5 stars

    Decent Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Just needs recalibration too often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new printer. The info on line was correct and very informative. The free shipping was a plus and came very fast. I would definitely shop this way again from Best Buy

    I would recommend this to a friend
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