Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 88 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the EcoTank ET-2850 printer, especially the print quality. Many customers have reported that the picture quality is really good, and the printer produces sharp, fast, and clean prints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-88 of 88 reviews
  • Rated 5 out of 5 stars

    Great deal.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, like the bulk ink.so far a great printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Clogging up at ~600 pages

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It clogged up within 600 pages printed, which was a dissapointment. Quality was good tho

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi MariaH, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 2 out of 5 stars

    Won’t work wirelessly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t print wirelessly. I’m guessing that’s why someone returned it and they refurbished it. Either way I thought I was saving money but no.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Neka, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-2850 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.​​​​​​​ Epson

  • Rated 2 out of 5 stars

    Not recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality, we ended up returning it and buy a different printer

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi AndreiC, we're sorry to hear you were not satisfied with your Epson ET-2803 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time in sharing your experience and hope you have a nice day. Kind Regards, Joseph – The Epson Team. Epson

  • Rated 2 out of 5 stars

    Not the Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson makes any number of other printers that work better than this model.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello MartyR, we appreciate your time in sharing your experience with your Epson ET-2850 printer. If you have questions and/or need assistance with another model that better fits your needs, our Epson Support Team is available to help and can be reached at (562) 276-4382, Monday through Friday, 7 a.m. to 4 p.m., Pacific Time. We greatly appreciate your business, and we hope you have a wonderful day. Sincerely, Joseph — The Epson Team. Epson

  • Rated 1 out of 5 stars

    Refurbished products are not worth buying.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't print well, it got damaged after the first week of having bought it

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi WilsonErazo, we are sorry to hear you are having issues with your Epson printer. Your et-2850 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Epson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my reconditioned printer and copier

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped copying blank pages

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped printing after one year. First started getting very small print and lines on copies. Eventually would not print in color and then a portion of a copy only. Now some gargle on the page. Checked all bottles of color which were ok. No help from Epson.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear DonaldA, we are sorry to hear you are disappointed with your Epson printer. Your ET-2850 includes a 1-year limited warranty, plus free technical support for the life of the product. You may reach our Epson Advanced Support Team directly at 1-800-241-5794 Monday through Friday from 7 a.m. to 4 p.m. (PT). Regards, Joseph – The Epson Team. Epson

Sponsored