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Customer reviews

Rating 4.6 out of 5 stars with 537 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Rating 4 out of 5 stars with 1 review

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 537 reviews
  • Rated 4 out of 5 stars

    Beautiful, Easy Operation, Once Set Up.

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    Posted .
    Owned for 3 weeks when reviewed.

    I have had this Epson ET-2850 all in one printer in use for about a week. I had trouble trying to set it up through the app. It got stuck on priming the ink, and wouldn't continue set up, though the ink tanks were simple to fill. I waited an hour, then shut it down. The next day, I started over manually and set it right up with no trouble. It prints, scans, copies beautifully, all wirelessly from 2 different computers with no problem. I printed a greeting card with beautiful color, flawlessly. Haven't tried a photo yet. I would have given it 5 stars if the app would have worked to set it up easily. Glad I purchased this printer and definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best out there, for me!

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    Posted .
    Owned for 3 weeks when reviewed.

    Loving this printer! I have had no issues with it as of yet and I feel positive that it will stay that way. Quick and painless printer… from your phone too! Isn’t that what we all want!? Well, that’s what I wanted at least and I got it. Plus, no more cartridges, I think it’s awesome that it is actual ink you pour into the little tanks. I just started homeschooling our 2 year old and needed to print out LOTS of bright colorful schooling pages and this printer didn’t even miss a beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Crafting

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    Posted .
    Owned for 1 month when reviewed.

    It print vibrant color pictures. Worth buying, works great with my cricut.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good printer!

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    Posted .
    Owned for 3 weeks when reviewed.

    This printer is awesome! It does everything that I thought it would plus some! Also I just really love not having cartridges!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new printer!

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    Posted .
    Owned for 1 month when reviewed.

    Great little printer. Works with WiFi for my iPad and IPhone. Love hearing it print when I am in the kitchen. No more cartridges. Has refill bottles. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Print quality, Set up

    Rated 5 out of 5 stars

    Happy with purchase so far

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    Posted .
    Owned for 1 week when reviewed.

    Really like this printer. It’s compact and lightweight, and really like the white color instead of the usual boring black. Setup was a breeze using the app on my iPhone. Took about 20 minutes, including filling the ink tanks and initializing them. I didn’t even have to enter my WiFi password. Print quality is fine for my needs, since I rarely print photos. The gigantic ink supply is the best thing. I got so sick of having to buy ink every time I had more than a few pages to print. The ink cost for my old printer was nearly the cost of the printer itself, and it came with ink when I bought it. Go figure! The only con for me so far is that I haven’t been able to scan a document from the printer dashboard itself to my iPhone or iPad unless I use the app from my device. The only option there is to scan to a USB connected computer or laptop, which I no longer own. I did learn one tip on YouTube for dull colors or lines through the copies. You have to make sure that the paper type you select on the printer is identical to the paper type selected on your computer or device. It definitely made a difference for me; the colors were definitely more vibrant. Also, I did purchase 2 reams of Epson Bright White Pro paper. It’s great - a tad heavier than other copy paper. I think it’s worth the couple of extra dollars over the regular copy paper. Only time will tell if the longevity of the printer justifies the higher cost. I like that you get a two-year warranty with online registration. Right now, I think this was definitely a worthwhile purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink, Set up

    Rated 4 out of 5 stars

    Simple and lightweight

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    Posted .
    Owned for 1 week when reviewed.

    Very simple to use and lightweight, about 12 pounds. Set up was super easy, and the ink reservoirs fill up in less than 90 seconds each. No more messing with cartridges and figuring out how to recycle them. There's enough ink in the bottles to top off the levels after initial set up. The only problem I'm having is connecting to my Wifi, but I was still able to print wirelessly from my laptop. It would be nice if it had a USB port like the similarly priced model that was on display, but it's not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Review

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    Posted .
    Owned for less than 1 week when reviewed.

    The printer works really well, and it is certainly amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink, Print quality
    Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    PRINT TILL YOU DROP!!!

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    Posted .

    The Epson EcoTank ET-2850 is an all in one solution that allows to your print whatever you may like, in color or black and white, without worry about running out of expensive toner and also helping save the environment. The Epson Ecotank included ink bottles will allow you to print almost 6500 in black and white and almost 5200 pages in color, that is a little over 500 pages of black and white and a little over 400 pages of color a month. The EcoTank ET-2850 is the perfect printer to satisfy your print needs for home, school and even work from home. Let’s go over the features, and PROs and CONs of the Epson EcoTank ET-2850. Setup: The setup process for the EcoTank ET-2850 could not be any simpler. In the box you will receive the printer, power cable, black, yellow, magenta, and cyan ink bottles and instructions on how to setup the printer. The EcoTank ET-2850 is a wireless printer, so it has built in WIFI. To setup the printer you would need to download the Epson Smart Panel app. Once the app is downloaded all you need to do is click “+” on the top right corner and the setup process begins. The printer is automatically picked up by the application and will guide you through the rest of the process. You will need to fill the tanks with the appropriate and included ink and then it runs through about a 10-minute ink initialization process and after that you are ready to print. Features: The Epson EcoTank ET-2850 is an all in one solution. This is a printer, copier and a scanner. You can print wirelessly and it has a flat bed scanner for scanning and making copies. The scanner has a scan resolution up to 1200 x 2400 dpi (Dots per square inch), for high quality and detailed scans. The printer has a print resolution up to 5760 x 1440 dpi, allowing you to print high-quality photos. The EcoTank ET-2850 can print black and white pages at the speed of 10 pages per minute and about 5 pages in color. This printer can also print two sided pages at the speed of 6 pages in black and white and 4 pages in color per minute. This is a rear fed printer, so instead of a tray for your plain paper, there is a slot in the back where you need to put the paper with a capacity of 100 sheets. This printer has a pretty compact design so it will not take up much space on your desk. PRO: ***Cheap Ink*** - I was able to find the compatiable replacement ink on Amazon for about $20 for all 4 bottles. (Generic Brands) Easy Setup High Quality Scan High Quality Print Wireless Printing Compact Design Two-sided printing Easy refill ink Cut down on toner cartridge waste CON: Small Display – 1.4 inches – Although is it comes with a color display, the display on this printer is rather small, its somewhat difficult to see any clearly. Slow print speeds – 10 ppm in black and white 5 (Single Sided) 6 ppm in black and white 4 (Two-Sided) Overall, The Epson EcoTank ET-2850 is a good all in one solution for any of your home, school and work from home printing, scanning and copying needs. I have been using this printer at home for kids school and some of my office work and it has worked great. The scans and prints came out crisp and clear. I do wish that the display on the printer was a bit larger or even completely remove the buttons with a touch screen display and I was not a big fan of the print speeds but the quality of the print made up for the speed. All in all, I would recommend the Epson EcoTank ET-2850 all in one printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Price, Print quality

    Rated 5 out of 5 stars

    Expensive, but a great printer. Economical

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    Posted .

    There are three printers in this series, and I am reviewing the mid-tier option. This is more expensive than the ET-2800, but it does NOT offer automatic 2-sided printing. It is up to you to determine if the extra cost is worth is. There is a considerably more expensive ET-4850, and the main difference is a paper tray cartridge and a sheet-feeder on the scanner. Well, on to this printer: It uses GIANT bottles of ink that look like they should last for a while. Because you have to dump this ink, setup is easy and mess-free, but takes several minutes to empty the bottles. The bottles are keyed so that they will only fit into the proper tank, and a viewing window on the front of the unit tells you how much ink you have. As to installing drivers, this takes a while, and there are a few "feedback" options that you should uncheck on the first screen. Aside from being a bit slow, the install process went without a problem. It has a USB connection, but I opted instead to use the WiFi connection. It appears to be 2.4 GHz only, but that is acceptable for a device like this. The print quality is quite good. You have the option to balance quality vs. the amount of ink used, and the results look good. There is also a 2-up option. One disappointment is that there is no actual paper tray at this price, but up to 100 sheets sticks out of the top-rear of the unit, making it look awkward. To get the paper tray you have to step up to the high-end unit. The scans look good, and the software allows you to scan straight to a PDF file (nice touch), and even add more sheets for a multi-page document. This is a feature that I really appreciate. The only real problem that I had was when I was printing a double-sided document. One page got jammed (probably my cat's fault) and I had to clear the jam. The printer SHOULD have re-printed the jammed page, but it did not. Other than this, performance so far has been flawless, but I have only had the unit for a few days.

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Price, Print quality

    Rated 5 out of 5 stars

    A Good Value. Innovative?

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    My biggest gripe with home printers is their lack of innovation. I feel like the tech in the printer my parents had growing up is pretty much the same that you’ll find in nearly every “new” printer on the market today. You pay for spendy ink cartridges and get mediocre prints from a device that isn’t particularly fast and looks like a plastic block. I appreciate what Epson has done with this printer to at least try to shake things up a bit. Functionally, the ET-2850 is like most home office printers - it connects wirelessly, prints, and scans. However, there are two very notable features of this printer that make it stand out: #1: The Epson Smart Panel app. Aesthetically, it’s nothing special, but functionally, it works REALLY well. The app walks you through the setup of the printer with clear instructions and pictures. While it takes awhile to do the entire setup process, I truly believe anyone could do it. The app lets you play with photos, documents, ID cards, scan things directly to your phone, access printer information like ink levels, manuals, and so so much more. I’m in my late 20’s and up until now, when I’ve needed to print something, I have always printed from my desktop. This is the first printer, largely due to the Smart Panel app, that I feel confident printing to from my phone or iPad. I can edit what I need using the app and feel confident that it’s going to come out right the first time, every time. When documents print, you also have the ability to select/ deselect two-sided prints. Nice little feature that saves on paper. I’ve always had to manually print, flip, print again to get things to print on both sides of a page. #2: You guessed it - the reloadable ink tanks. This may be the first really good innovation I’ve seen in a home printer since...well...ever? Each tank holds nearly all of the ink that comes in the included bottles. The black bottle is 127 mL and each colored bottle is 70 mL. For reference, high capacity cartridges average 16 mL of ink. This is significantly more ink than cartridges, which means you’re going to be refilling significantly less often, throwing away less plastic, and of course saving money in the long run. The tanks on the printer are easy to refill with an “auto stop” feature. Refill cost is comparable to cartridges. But remember, you’re getting more ink and refilling far less. At Best Buy, you can get all three colored ink refills (cyan, magenta, AND yellow) for $41.99 and black ink refills for $19.99. If the ink lasts two years as advertised, we’re talking about $30/ year. My one concern with the tank system is that there are tubes and I assume pumps that bring ink to the jets. Being a newer system, I hope that longevity isn’t an issue. TBD. It feels a little weird getting excited about a printer, but Epson really did a nice job with this one. Up front cost is a little higher than most, but I truly believe that cost will be made up with ink savings. If you’re in the market for a new home printer, definitely consider this one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink, Print quality

    Rated 5 out of 5 stars

    Perfect for Home Use

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    This Epson multifunction color inkjet printer, scanner, and copier is perfect for home use. Once connected to a wireless network, printing from any device connected to the same wireless network is quick and easy. The print quality is superb, and is much better than inkjet printers I have used in the past. The setup was very easy and took about 20 minutes. The first step is to download the Epson app.The app seamlessly walked me through the setup process by providing step by step instructions. Next I filled the individual ink tanks with the corresponding ink color using the provided bottles. If you are concerned that the process of pouring the ink will be messy, don’t be. Epson made the process as easy as can be. All it takes is opening the cap, and placing the ink bottles upside down on the nozzle above each tank. Then wait about 2 minutes per bottle for the ink to drain into the tank. I was able to hear the sound of the ink draining, and the fill line will show when the process is done.Remember to not squeeze the bottle, it drains on its own and automatically stops when the tank is full. Epson has also made it impossible to fill the wrong tank with the wrong color, by shaping the bottle nozzles differently. For example, It is not possible to pour magenta ink in the black ink tank because the bottles only fit the proper tank. The next step was to use the app to locate and initialize the printer and connect to my wireless network. Once connected to my wireless network, printing wirelessly is as easy as pushing a button from my laptop or wireless device. The printer was recognized by my Windows and Chromebooks, as well as my Apple and Android devices and phones. Virtually any device on my wireless network can converintly use this printer. This is a very useful feature because most people spend as much, or more time, on phones and tablets as they do on PC’s. When called to service, the printer takes less than a minute to wake up and print. The print speed is slightly quicker than your average inkjet printer. The LCD screen is large enough to easily read and use. The copy and scan functions can be controlled using the control panel on the unit, or the app. A nice advantage to having a wireless printer is that it can be placed anywhere in the home that is convenient or where there is space. It is also equipped with a USB port for wired connectivity. Epson really thought of everything with this unit! It features excellent print quality, flawless operation, and the projected print page yield from using ink bottles over cartridges is many times greater.

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 4 out of 5 stars

    No more changing ink cartridges!

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    Posted .
    Owned for 2 weeks when reviewed.

    It’s fantastic for printing a few sheets. I purchased for the use of some larger printing needs. Once I print over 15 pages I typically struggle with pages getting stuck in the printer. However, the ink is awesome and quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink, Price

    Rated 4 out of 5 stars

    Good print quality and economical ink tanks

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    Posted .

    I currently own another Epson EcoTank printer so I know how much money you can save using this technology. I needed another printer and selected this one because of its footprint and white color. It is an attractive printer. Set up was very easy using the instructions in the box which direct you to download the app and then follow along as it guides you in how to fill the ink tanks. The process is simple and the bottles did not leak any ink. The connectivity to our network was quick and easy and I was able to start printing quickly, The print quality is very good. I like the fact that the paper loads from an upright position in the back. That allows te printer to be placed close to the wall which is exactly where I planned to put it. Overall, I would say that this printer does everything it advertises it can do. The only drawback for me and the reason I do not give it 5 stars is because it does not support Chrome OS. The main reason for getting this unit was to connect to a Chromebook and many Epson printers do support Chrome OS, but this one is very new and it does not yet do so, according to the Epson website. I hope they will fix that in a subsequent firmware upgrade. For now, it works with the USB connection for that tablet computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Set up

    Rated 4 out of 5 stars

    The way it should be.

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    Posted .
    Owned for 1 month when reviewed.

    I love this printer I'm running out of paper not ink, so cool. Was easy to set up, easy to use, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Set up

    Rated 5 out of 5 stars

    Epson Ecotank ET-2850

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    Owned for 1 month when reviewed.

    I love this printer! The set up was super easy and the quality is excellent. Would definitely recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good products

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    Posted .
    Owned for 3 weeks when reviewed.

    Good product, and good prices, excellent conditions and very easy to get it.

    I would recommend this to a friend
  • Pros mentioned:
    Set up

    Rated 4 out of 5 stars

    Epson Ecotank 2850 Printer

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    Posted .
    Owned for 1 week when reviewed.

    Easy to install. Connects easily with our gadgets. Great printer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink, Print quality

    Rated 5 out of 5 stars

    Great printer for the home office or family use.

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    Posted .

    This is a great time saver and quality printer. Printing pictures comes out sharp and vivid. Graphs, reports, and illustrations print with ease. This really is a quality all-in-one. Setup is easy and painless, taking about 15 minutes. Ink bottles are mess-free and so easy to use, you’ll wonder why no one invented this decades ago. Very small form factor that easily fits in a home office setting or a living room without looking like it’s out of place. App is easy to use and responsive. Really you can’t go wrong with this and it’s so much better for the environment than buying dozens of cartridges. Highly recommended for busy moms, work-from-home businessmen, and students with lots of reports.

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Print quality

    Rated 4 out of 5 stars

    Solid Light Use Home Printer

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    There isn't anything too special about the Epson EcoTank ET-2850 but it seems to be a pretty solid printer after several uses. My favorite part of the printer is its Epson Smart Panel companion app for Android. This app makes printing from my phone super easy. From my phone I can do all sorts of different print types; from photos and documents, to access to Google Classroom and creative prints. Filling the ink tanks is straight forward and no-mess. This printer uses refillable ink tanks instead of ink cartridges. I don't have a preference either way with cartridges or refillable tanks, but supposedly you get more bang for your buck with the tanks. Connecting to my Android phone for the first time was also easy and smooth. I had a bit of difficulty with getting my pc to discover the printer for wi-fi printing, but was able to get it done in the end. The printer is quiet. Standard copies are decent enough, albeit not the sharpest. The high quality print setting does have much better clarity however. The printer is white, although the power cord is black which I thought was weird. It's a basic looking printer so it's not going to win any design awards. The paper tray is the kind that sticks up from the top of the printer. I much prefer the look and space savings of paper trays that load underneath, but it's fine. This printer can also be integrated with Alexa and Google Assistant for voice-activated printing, but I doubt I'll ever use that feature. All in all, I think that this printer will last a long time and keep everyone in my family happy with easy printing at home, and I'm happy with it.

    I would recommend this to a friend