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Williston, VT 05495
Opens at 9 am
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Customer Ratings & Reviews

Your price for this item is $269.99
The comparable value price is $369.99

Customer reviews

Rating 4.6 out of 5 stars with 1235 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the EcoTank ET-3830 for its great print quality and ease of use. Many users also find its overall performance satisfactory and like its size. However, some customers feel the printer is overpriced, and a few wish it had a document feeder and a better display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,235 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson Eco Tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent that I bought this printer and also not having to buy ink every now and then. It prints well and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son recommended this printer. He has an older model & has been very happy with it. Excellent replacement for my old HP printer. Love the ink refills. Cartridges were so expensive, & it was so easy to fill these ink tanks. I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Refill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an ecotank of Epson makes easier to refill the ink in the printer and can I can monitor the ink levels while printing. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    David

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our initial experience has been very positive. We had an HP printer, but the ink was so costly we decided to get an Epson printer. We are very happy with it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    50/50

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this printer but about a month after getting it it stopped connecting to WiFi and tech said I would have to pay for a refurbished one or buy another one out of pocket and I didn’t even have it two months so now I have to hard connect it to the WiFi box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Epson ET-3830 printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dearborn store didn't have it, but another store did. It was delivered that afternoon. We're very happy with new printer, and the service I received from the Dearborn store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first eco tank printer. Got tired of switching out cartridges. Also kept having issues with hp printers not printing blue color. (Prints as pink!) This is supposed to last 2 years on one fill up. Everything comes with it. Set up was pretty easy, though lengthy. The key pad takes getting used to as it's not touch screen. You need to use the hard pad to the right of the display. Print quality is not as sharp as expected, but I havent played too much with the options. I like the white color and the large capacity paper tray ans small footprint. It does two sided printing automatically. Over all I like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product advised work very well with ink tank very easy to fill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson EcoTank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not set up yet. But I always liked Epson printers. Hope I'm going to enjoy it. I will compare the cartridges with the refills.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PRINTER!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst printers I have owned. When I first purchased the printer it was difficult to set up. Now I am using it the print quality is meh. Today I tried to print a two-sided document that is 30 pages long. I am on my third "have to run a fix" "unprinted data will be deleted so that the printer allows you to print" After the problem is resolved, try printing again" The ink in the color tanks are 3/4 full and the black tank is 1/2 full. I still have 8 pages to print and wonder how many more time I will be stopped from printing. I am over this!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Jamie W, Epson provides useful information at www.epson.com/support/et3830 that can help you clear nozzle clogs. If you need further assistance, your Epson ET-3830 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you select the proper settings for optimal performance and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Reliable and Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and Great Quality I’ve been using the Epson EcoTank ET-2850 for a few months now, and I’m honestly impressed. The print quality is sharp and vibrant, especially for documents and occasional photos. What I love most is the ink system—I've printed hundreds of pages and the ink levels are still high. No more running to the store for expensive cartridges! The setup was very straightforward, and the Wi-Fi printing works seamlessly from both my laptop and phone. It's also surprisingly quiet and quick for its size. One small thing is that it doesn’t have a touchscreen, but the buttons work fine once you get used to them. I use it mainly for school work and occasional printing for my small business, and it handles both really well. I would definitely recommend this printer for home offices, students, or anyone tired of replacing ink cartridges all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Printer for home or home office

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson EcoTank ET3830 is perfect for home user or home office user. It prints clear and quickly. It’s packed extremely well. My box was a little dented on one corner, but the printer was unscathed. Included in the box – Quick setup guide, 5 bottles of ink (Black, yellow, cyan, magenta, and blue) and installation CD. The ink included should last up to 2 years according to the Epson EcoTank ET-3830 specifications. Setup was easy. The Epson EcoTank CD can be used for installation or you can download the installation file from the internet if you don’t have a CD/DVD reader. I downloaded the .exe file and installation instructions were easy to follow. During Setup you can decide whether you want to connect through WiFi or USB. I chose WiFi as my printer is in a different room from my laptop. Network wireless connection setup was quick and easy as the Epson EcoTank recognized my router’s IP address in less than a minute. Better and a lot quicker than my previous printers. The Epson EcoTank printer has a 2.4” LCD screen for all the various functions. Unfortunately, it’s not a touch screen so you have to use arrows to navigate through the different functions. The print is also very small and can sometimes be difficult to read. There is plenty of room on the front of the printer for a larger LCD screen. Filling the printer with the included ink is even quicker than changing cartridges. The ink automatically stops when the respective color tank is full. Navigation through the display icons allows you to copy, print, scan, and perform any maintenance functions. The Epson EcoTank ET-3830 does not have a fax. Its functions are only copy/print/scan which is perfect for most users. I don’t have a landline so it’s fine for me. The Epson EcoTank ET-3830 can also be operated through a cell phone app. The Epson Smart Panel app can be downloaded from Google Play or Apple App Store. With the Epson Smart Panel app, you can access all the functions of the printer from print to trouble shooting and everything in between. Printer settings are also available on the Smart Panel app. Connecting the app to the printer is as easy as search and connect. It took me less than a minute to connect the Smart Panel app to my Android Smartphone. The Epson Smart Panel app also allows guests to access the printer by simply scanning a bar code from your phone to the guest’s phone. No password is needed which makes the connection secure. PROS summary – - Exclusive EcoFit ink bottles make filling tanks easy and without any mess - Can print up to 7500 b/w and 6,000 color pages without refilling the tanks. This is approximately equal to 90 single ink cartridges. - Ink can last up to 2 years before having to refill the tanks. - Save money from having to buy separate ink cartridges. - Paper tray can hold up to 250 sheets at one time. - Printer can accept several different sizes, including photo paper and envelopes. - Epson Smart Panel app can access the printer in every way; print, copy, scan, maintenance, etc. CONS summary – - Epson Photo + - windows app can only accept up to 260 characters in the address bar for importing photos. This makes it impossible to import photos in subfolders that result in more than 260 characters. - Epson Photo + windows app also can only open a .etdx extension file, which is a template within the app. It does have several templates to arrange photos but is limited to the number of characters in the address bar. Hopefully Epson will change this in the future with an update to the Epson Photo + app. - The LCD on the Epson EcoTank ET-3830 printer is very small, only 2.4”. There is enough space on the front panel that it could be made bigger for easier viewing. The Epson EcoTank ET-3830 is a very good printer/copier/scanner for the home and/or home office for the fact that it uses ink tanks instead of ink cartridges. Thus, saving you a lot of money on separate cartridges. I do recommend this printer for the savings as well as the clarity of printed matter and photos. As for the Epson Photo + photo app, if you’re more than just a “take a picture and print” type of photographer, I suggest using a different photo app for importing and editing photos. The Epson Photo + app could be an excellent photo app, but Epson needs to allow the opening of ALL picture types (.jpg, .jpeg, etc.). Epson should also tweak the app to allow an unlimited amount of characters in the address bar instead of just 260 characters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I do like the printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a very nice printer. Setup was easy and pretty fast. Replaced a printer that was bigger, heavier and more costly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup
    Cons mentioned:
    Document feeder

    Rated 5 out of 5 stars

    Great printer for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Saves on ink. Easy to set up. Easy to use. Holds a lot of paper in the tray. Great quality print. Prints double sided. Not touch screen but easy to navigate with buttons next to the screen. No document feeder. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect timing for upgrade. I don’t need to worry about checking my stock of cartridges anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. I mean, that really does sum it up. Not only does it do a great job printing, but it saves sssooooo much money in ink cartridges. According to Business Insider, printer ink in cartridge format costs considerably more than human blood. How crazy is that? Each ink bottle is the equivalent of 90 ink cartridges. I don't know about you, but I always lamented running low on ink and the thought or dropping $35 to $55 for three or four replacement cartridges. In some cases, it almost made more sense to buy a new printer and just toss the old one. Multiply that by 90 and yeah, that is a LOT of $$$$. On Epson's website, you can buy all 4 replacement cartridges for less than $60 and I'm sure if you shopped wisely, you will find it for less. I'll let you do the math, but yes, that is HUGE savings. While it's hard to tell specific cost savings because everyone uses the printers differently, I do have some experience with the Epson EcoTank platform (picture attached) because I have had the Epson EcoTank 3760. I have had it since July 2020. I ran a diag on it today... since then, I have printed 365 pages of which 99 were in color. As you can see from the picture (ET-3760), the black has barely used 1/4 tank and the 3 color tanks have barely moved. Again, think of the savings. The Epson EcoTank offers a clean app for printing from phone and is simple to set up as a network printer. As mentioned, we have two EcoTank printers on our network and setup and choosing which printer to use is super-easy. Set up was simple, but not particularly quick and I am perfectly OK with that. Each tank took between 2 to 2.5 minutes to fill. Well worth it considering the savings. Connecting to network was a breeze. Tuning the ink jets was also a little time consuming but completely worth it given the savings. We also have a couple printers that offer "subscription" cartridge services and I absolutely attest that this EcoTank environment is much preferred both for convenience and for money savings. End of the day, I RARELY give 5 stars, but for the Epson EcoTank 3830, I am honestly having a hard tome finding faults. Excellent choice. I would (and HAVE) recommend to friends without any hesitation. I end where I started... Excellent printer. **PLEASE NOTE** This product was provided to me at reduced or no charge in exchange for an honest and unbiased review. This review is exactly that, honest and unbiased.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Ink for months! Fast and Reliable Wireless Printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Epson EcoTank 3830 was really quick and easy to set up. The printer comes with all the ink bottles you’ll need to fill the tanks. Epson claims you’ll get over 6,000 black/white and color pages out of these tanks. I can’t speak for those claims yet because I’ve only been using it for about a week but I believe it. My friend has a similar printer and hasn’t had to refill it yet and its been almost a year. You can download an app that will guide you through the set up, and you can also use the same app to print photos and documents as well as scan. It will also update the firmware for the printer for you. The printer prints really quick. It printed a full color page for me in less than 5 seconds. It honestly surprised me! The printer has a pull out tray that holds at least 100 pages. I was also able load 4x6 photo paper into that tray and print photos with it. The 4x6 photo print wasn’t the best quality, but it looks good to my eyes. I honestly think the app compresses the photo you are going to print when you transfer it wirelessly. Perhaps EPSON can update the app to allow higher quality photo prints on 4x6 paper. As far as filling the tanks with ink, It was very easy to do and did not cause any mess. I was worried I might spill some ink when filling it. The bottles have rubber stoppers that open and close when you put them on the printer refill slots. I’m very pleased with this printer and I would recommend it to anyone looking for a fast, high quality printer for their home or small business. It prints very fast, and I have not had any connection errors. The wireless printing has been very stable and reliable. Printing from your phone, tablet or computer is super easy with this printer. Pros: Fast, Reliable, Wireless capabilities, Long lasting affordable ink Cons: No complaints from me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    ET-3830

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ET-3830 is an excellent printer! I bought this model as the previous model did not have a direct network connection; it was WiFi only. The print quality is excellent. It prints color well enough to frame. The large tank capacity keeps my printing costs down; the majority of my printing is black & white.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Epson has always been great.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EcoTank ET-3830 All-in-One Cartridge-Free Supertank Printer is a great all around printer scanner. Physical set up took about 15 mins with ink and alignment and charging the ink into the printer Setup via Android app was pretty easy and quick. WiFi setup was fast Setup for cloud scanning requires registration of the printer and going through their portal initially. After you do it once you are all set. USB setup after you get the right drivers was about 10 mins of time with windows 10 Printing was pretty fast. Color pictures was really good. My kid had a project the other day and it spit out the photos he needed pretty fast and clear. After initially charging the ink and my kids heavy color print job (about 10 pages of full 8x10s) it brought the ink down 1 tick mark. Looks like normal printing won't cause for ink to be bought for a while.... Awesome. Printer buttons and interface was easy to use. Wished this came with touch screen. But even without touch screen the menus were easy to follow. Physical Color of white is nice. It tends to hide dust better than black. Size is good does not take too big of a foot print. I have had many Epson printers before and they have all done well. This is no exception. Great job Epson. I would recommend this for work from home and kids homework etc.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Small Form Factor And Ink Efficient

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson ET-3830 is a multi-function inject printer with a small form factor. A change from the norm is that this printer doesn’t use ink cartridges. It has tanks inside the printer that you refill. The refills are bottles of ink. Each bottle contains far more ink than the traditional ink cartridge. Filling the internal tanks using the bottles is simple to do. Also, while filling the tanks I didn’t have any mess or leaks from the bottles. This is a nice design by Epson. I should be saving quite a lot compared to traditional ink cartridges. The set of starter bottles of ink that come with the printer are full bottles. When you initially setup the printer, it will fill tubes with some of the ink. After it filled the tubes, I was left with a little over 75% of ink in the tanks. Using the remaining ink from each bottle, the tanks ended up with 100% cyan, magenta, and yellow. The black tank was back up to about 85%. It’s not wasting the ink, it’s just that a portion of it is in the tubes that connect to the print head. The 3830 has a flatbed scanner, but no document feeder. You have the option for duplex printing and this can carry over to duplex printing for documents that you copy. Perform a copy of one side of a page, the printer prints it, pulls the printed page back into the printer, then you flip the original copied page over, it scans it, then prints it out on the back of the printed page. I didn’t have any problems with this, but for those who need to copy many pages at a time, you may be better off with a different model from Epson. If you mostly copy a few pages, then you may be ok with this model. Duplex printing in a multi-function printer of this size is a great feature that others of similar form factor may not have. General printing of text is fast. The text on plain paper is very clear and the characters are well defined resulting in a clear printed page. It can also print edge to edge. I was able to print a photo on plain paper edge to edge. I won’t be using this printer for photos, but it’s nice to know I can add in photo paper and print a photo if I need to. The printer setup took me about 10 minutes. That’s getting through network configuration, print head alignment, and updating the firmware. Epson has a mobile app that also works with the printer. I used the iOS version without issues to get the printer setup on my network. The color LCD screen on the printer isn’t a touch screen, but next to it Epson added a set of buttons that enable you to navigate the menu system. I didn’t have a problem using the buttons and they were responsive for me. The box and packaging were more than sufficient to protect the printer. Within the box you’ll find the printer, power cable, full black/cyan/yellow/magenta ink bottles, a CD, and a quick start guide. Overall, I’m impressed with the new design that does away with ink cartridges. I’ll be saving money in the long run with this new design. It has all the features I need such as duplex printing, scanning, copying, and wireless networking. I would like to see Epson add a touch screen in the future, but that is the only negative I can mention about the ET-3830. I would recommend this printer to anyone needing an all-in-one printer, but doesn’t need a document feeder.

    I would recommend this to a friend
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