Customer Ratings & Reviews
- Model:
- C11CJ62201
- |
- SKU:
- 6470012
Customer reviews
Rating 4.6 out of 5 stars with 1262 reviews
(1,262 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the EcoTank ET-3830 for its great print quality and ease of use. Many users also find its overall performance satisfactory and like its size. However, some customers feel the printer is overpriced, and a few wish it had a document feeder and a better display.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Rated 5 out of 5 stars
Great Ink Savings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the large capacity ink tanks! Quality of copies are excellent as well as the scanner
I would recommend this to a friend Rated 1 out of 5 stars
Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer with high hopes, but unfortunately it’s been a major disappointment. From the start, it printed extremely slowly, color quality is not vibrant, and left streaks across some page—even after multiple cleanings and following all recommended troubleshooting steps. What made the experience worse was the lack of customer support. I reached out for help and was told to reach out to Geek Squad, but that incurs extra cost. I will now reach out to Epson. The closest store is over an hour away, and while I’m willing to make the drive to return it, however the return window was only about 2 weeks long. I expected better service and support for a product that isn’t functioning properly. I wouldn’t recommend this printer, and I hope the company improves both its product quality and customer care.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Nothanks, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your Epson includes free technical support for the life of the product. If you've been asked to pay for technical support, please go to www.epson.com/Support/fraud to learn how to file a complaint against the company that charged you. If you still need assistance, our Advanced Epson Support Team can be reached directly at 1-800-241-5794. Sincerely, Joseph – The Epson Team.
- Pros mentioned:Print quality
Rated 5 out of 5 stars
Epson - EcoTank ET-3830 All-in-One Cartridge-Free
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Prints faster than expected. Upgraded to this one and it was well worth the upgrade.
I would recommend this to a friend Rated 5 out of 5 stars
Epson Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Epson printer. Super easy to install and the sales man James Newton Jr, was so helpful, friendly and knowledgeable. He explained about every printer on the floor and was looking for my needs and trying to meet them and he did ⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friendRated 5 out of 5 stars
Average
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Ethernet connection is much needed as WiFi continuously drops out on ET2850.
I would recommend this to a friendRated 3 out of 5 stars
Instructions could be clearer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions for install are not clear enough. Install instructions for wireless install make it sound like it will install on BOTH your computer and your phone regardless of what you want to do!
I would recommend this to a friendBrand response from Epson
Posted .Hi RogerL, we are sorry to hear you are having issues with your Epson printer. Your ET-3830 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Eco Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Eco tank ink supplies and the easy set up.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Prints Well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised hopefully will save money on ink
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome for kids!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup. My kids enjoy this new printer. The only thing is the warm up takes time.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. I haven’t any issues this far. I’m very satisfied with my purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Epson EcoTank ET-3830
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Epson EcoTank ET-3830 purchase. I wish I had bought one sooner. I switched from years of using an HP. I love that the ink is liquid and feels like it doesn't dry up like with HP. I felt like I was wasting money too with the HP ink subscription. The colors are vibrant. I did have problems trying to figure out how to print double sided but I have figured it out.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Nice printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful printer and scanner, quiet accurate and prints wirelessly.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Epson Tankless Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is 2nd printer like this. We love how little ink it uses.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
EPSON printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install and use! Glad I picked this one!
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Good printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was easy to set up and it prints great quality!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Oh Yes, This is how your print
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love This Printer, Also love having the option to only buy the ink i now need (0:
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I waited until there were reviews on the printer before buying.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Love printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my printer quite crisp printing and the best thing is I won’t have to buy ink for it constantly
I would recommend this to a friend Rated 5 out of 5 stars
Works great !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still a little sceptical about having that much ink sitting around not drying up on my but time will tell. As for how it works right now it's great, prints photos very well, I used to have Epson but my last printer was an HP and well it never was a great printer, so I decided to go back to Epson and glad I did.
I would recommend this to a friend- Pros mentioned:Print quality, Setup
Rated 5 out of 5 stars
Upgrade from OG ink cartridge printers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup and connect to multiple devices. I like the quality of the output and intuitiveness of the product in general. Can't express how happy I am to not have to deal with (& buy) ink cartridges anymore!
I would recommend this to a friend


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. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/9c542c50-85ee-4815-a2ca-cf245f57e253.jpg;maxHeight=54;maxWidth=54;format=webp)












