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Customer Ratings & Reviews

Your price for this item is $269.99
The comparable value price is $369.99

Customer reviews

Rating 4.6 out of 5 stars with 1262 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the EcoTank ET-3830 for its great print quality and ease of use. Many users also find its overall performance satisfactory and like its size. However, some customers feel the printer is overpriced, and a few wish it had a document feeder and a better display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,262 reviews
  • Rated 5 out of 5 stars

    Great purchase so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great! The color is vibrant and I have not had any issues with printing anything. I am glad for the tray underneath to load paper, life saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosin printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent with excellent advice and feedback from tech Jordan. I rely on Best Buy expert knowledge of all tech issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbis has been a gatbastic printer. The only downside has bee. Thm At it doesnt have a a quick sheets input for scanning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent WiFi printer. As long as you remember to print at least 1 time a week, the print heads will not clog. If you let it go too long, the heads clog and the printer is useless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson ET-3830 printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is exactly what I expected. It had the extra features of printing from my iPhone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s OK, just OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every piece of paper has to be just so to print. It is also very loud.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear SusieRoyalOak, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-3830 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team. Epson

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product .. a bit disappointed that for the price, a printer internet cable was not included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No cartridges

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. You never have to buy ink cartridges again. Runs great. Louder than an inkjet but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a while since I needed a wireless printer. Finally gave in and replaced my 10 year old laser b/w. This one was suggested by the salesperson and I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Setting up a printer without a printed manual

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer on impulse without thinking about what I liked about my old printer so if I had given more thought to the things I wanted in the sprinter I would be happier. But what bothers me the most is that there is no printed manual or users manual in the box. You install the ink cartridges if you only use their four page instruction sheet. Then you find you cannot follow additional instructions without having the printed manual. It’s a chicken or the egg situation. It’s a 276 page manual. I called the company and they said they would send me a printed copy of the manual, which they did not do. No one wants to print a 276 page manual on a printer that they just bought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product i tarted using the copy are very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris & Tuesday (Geek Squad)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to us so we are still learning and trying different features. It is easy to use just takes time to get through everything! Love the fact the cartridges will last so much longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this printer. The photo quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup takes a little longer than I expected but it is a great printer overall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros:The printing is fine, it is easy on the ink for sure. Cons: The front screen where you do actions and settings should be digital. It's hard to see, no back lights, not user friendly. If I leave the printer turned on then I have to go to it and turn it off and on after I submit a print job to get it to print. If I leave it off I have to go to it and turn it on to get it to print. Whether it is on or off it should be triggered to turn on to print when I submit a print job. Annoying.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello akanonni, thank you for your feedback on the ET-3830 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information to address print speed, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3830/s/SPT_C11CJ62201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has worked perfectly. I appreciate that it came with full size ink bottles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson eco printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item, makes my job much easier to do, especially cause I make a lot of copies plus the ink is not as costly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson ET-3830

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Does what it is supposed to do. A bit of a long set-up time, but all is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer man

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Epson eco tank printer, and will buy another when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tank printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Plenty of ink. Been 5 months and haven't had to add ink yet.

    I would recommend this to a friend