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Customer Ratings & Reviews

Your price for this item is $269.99
The comparable value price is $369.99

Customer reviews

Rating 4.6 out of 5 stars with 1262 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the EcoTank ET-3830 for its great print quality and ease of use. Many users also find its overall performance satisfactory and like its size. However, some customers feel the printer is overpriced, and a few wish it had a document feeder and a better display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,262 reviews
  • Rated 4 out of 5 stars

    Epson-Eco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little printer and the bottled ink is much better the buying cartages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great printer! Recommended by my Computer Tech!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with exchanging a printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Epson 3830 in Sacramento (75 miles) thinking it has ADF. It doesn't. I called to see if Reno (40miles) could order it and do a swap there. They said I would have to buy it now and they would give me a refund for the 3830 when I bring it in.. Why can't they order it and hold it and just swap and settle the difference then? Very compicated and not user friendly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. I like that i dont have to purchace expensive ink cartridges

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good economical printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some connectivity issues at times, but seems to be a good printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printed Photos and Word Documents Terrible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the ET-3830 for my genealogy project but it printed just terribly. Geek Squad came to set it up and the agent stayed and tried to help me and troubleshoot which is not the agent's job. I really appreciated his effort to try and help me. We tried printing old (Sepia) photos and new color family photos and they were all washed out, blurry and just ugly. We tweeked all kinds of settings, but they came out so faded and unrecognizable. Couldn't make out the faces at all. They looked like a photo that had been left out in the rain for days. Tried different paper too. Glossy photo paper came out the worse, but the back of the glossy photo paper that looks and feels like thin cardboard came out the best, but still terrible. I also tried to print Word documents I created that contained photos, maps and documents in them. They printed very bad and faded too. I returned it and took in what it printed to show the agent my problem. The store supervisor agreed and suggested I try a Cannon printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I would definitely buy it again. Very recommended..!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and easy to setup. The picture quality is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great home office printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refills are extremely easy. The program took a bit to setup but afterwards i didnt have any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very pleased with Eco printer. Time will tell on how far ink supply stretches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer/Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what I needed, got as a gift. The scanner is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Epson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine except it doesn't pick up my WiFi 5G.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecotank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great that I don’t have to buy Spenser cartage anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the perfect printer! It’s exactly what I was looking for!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer not worth the cost. Returning to best buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy at all with this printer. The screen is so small and the help is on line that I cannot decipher. A Geek Squad installed this printer which worked when he was here, but I frequently get a message that system cannot find connection. Sometimes it will print after I have shut it down at night and restart the next morning. It prints that page from the night before and then will not print anything else the next morning.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi BarbaraS, we apologize about the disappointing experience you are having with your Epson printer's connection. Your ET-3830 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.​​​​​​​ Epson

  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Love this machine best printer ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer/scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all in one cartridge free supertank printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont stayed conected to the wifi. And it;s all manual. So i have to keep getting up to print.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. Alot of ink comes with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson ET 3800

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great, still learning all the things it can do

    I would recommend this to a friend