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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 163 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the excellent print quality, overall performance, and ease of use of the EcoTank ET-3850. Many find the setup process to be simple and appreciate the printer's compact size and reliable connectivity. However, a few customers have noted that the printer can be a little noisy during operation. Overall, the printer seems to be well-received for its performance and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 163 reviews
  • Rated 4 out of 5 stars

    Eco tank is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eco Tank 3850 is awesome. Great copies, never jams, does exactly what you expect from a class 1 copier with one exception. You never buy cartriges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reman Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little reluctant to buy a remanufactured item but so far so good. Price was good. Delivery was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer woks well no issues yet after a month or ussage

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    A great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new printer! It was easy to setup and works perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    PRINTER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IS A GOOD PRINTER, GOOD PRICE BUT A LITLE NOISE WHEN YOU ARE PRINTING

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink lasts a long time; feeder on top doesn't work at all. I only have this for a month and a half and I've never used the feeder, but when I went to use it it just spins and makes a horrible noise. Idk about recommendation I'd give it a 50/50 chance.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Amyr, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-3850 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Alissa A. – The Epson Team. Epson

  • Rated 5 out of 5 stars

    GOOD VALUE PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refillable ink. Much lower cost than buying cartridges. Printer does everything one could want from a conbo printer/scanner/copier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. 4/5 stars because setup on the app, took almost 1.5 hours. Why???? The ink system seems like the ONLY way to go. No more ink cartridges!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for its price. Very reliable and ink-saver. Easy and convenient to refill ink. User-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Printer this far!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I ever brought. It’s fast and cheap, what more can I want out of an color printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. It was well packaged with easy instructions. Was able to get it set up and working within 20-30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent all in one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy and the app was surprisingly good compared to other brands. It's not a laser jet, but the print quality is not bad at all. The ink lasts for a long time, and it's much cheaper compared to laser toner. I would recommend this, especially with the refurbished price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything I need it to do. Easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the "ecotank" feature!! The ink lasts forever and this printer's quality is evident from the git-go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Future claim on my extended warranty?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanning is never easy, and is always problematic. Printing is slow.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi DaleC, we are sorry to hear that you are experiencing issues with your printer. Your ET-3830 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the ET 2720 to this ET 3850, great item at a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it 5 stars except I needed to call Customer Service to get the drivers to use a scanner. It was just one call and they sent me an email… So that was no problem really, but… Prefer having the drivers without needing to call customer service. Otherwise works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I love it! Prints double sided just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I’ve ever had for home office setup, it can sit for a few weeks if need be, and I no longer have to worry about ink cartridges drying up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Eco tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer, I don’t wait long tome anymore to print

    I would recommend this to a friend
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