Customer Ratings & Reviews
- Model:
- C11CJ61201
- |
- SKU:
- 6470010
Customer reviews
Rating 4.4 out of 5 stars with 2567 reviews
(2,567 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Rated 4 out of 5 stars
Good Long Term Printer Investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Epson ET-3850 purchase involved a lot of research on various options. When our Canon Pixma MX 922 printer began to fail, we tried to fix it. But those efforts were unsuccessful. The repair work would have cost more than the printer was actually worth. What a shame! So, we had to make a change decision. After all the research, the Epson EcoTank system was the best of the options for us to proceed as we needed a reliable printer for all our home printing needs. The total cost of the inks as well as the initial cost of the printer made total sense when thinking of the long term operating costs. Having said that, we still hated to give up our Canon printer as the Canon printing quality was outstanding, second to none. And we knew all of the Canon's idiosyncrasies! It was also a heavy and solidly built printer. While the Epson printing system is clearly a better long run investment, the actual build quality is not up to the build quality of the Canon MX 922. The Epson has a very light and "plasticy" feel compared to the Canon. But the Epson printing quality, while not quite up to the level of the Canon, is more than acceptable. So, we hope the long-term investment of the Epson ET-3850 will prove out over time.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Abandon small capacity & expensive ink cartridges!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it to print documents (b&w, color, some images); I don't use it for photo-printing so can't comment on that aspect. Filling the ink tanks is easy and operation is straightforward. The problem I had with some other printers (different brand) that have the smaller capacity cartridges is that I'm an infrequent user and the cartridges would "dry up" such that I wasn't getting sufficient use out of the cartridges. My initial usage with this printer was good, and then after about two months of non-use, I needed to print a large document (>200 sheets, front and back). I printed one sheet as a test and it didn't look good. I had to run the cleaning procedure twice and then it was printing just fine. The document was then printed without any issues from the first to the last page. The large capacity ink tanks give me the confidence that I won't run out of ink in the middle of a print job.
I would recommend this to a friend Rated 5 out of 5 stars
best printer i have owned
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best printer i have ever owned. one you go to a printer like this, you will never want one where your chamging cartridges again. The ink lasts 4 times as lomg plus you can load a years worth and be good. And the printer works seamlessly when you need it..days or weeks later. Hp has let me down...cannon let me down...this epson is the bomb dot com. verified purchase not paid. Every other printer ive had stops or needs an update and attention this one...just works.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Love my new EcoTank printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new EcoTank printer! The set up instructions were very easy to follow and the print quality is great. Filling the tanks was very easy, with no mess. I haven't printed any photo's yet, so I can't speak to that, but if the photo quality is anything like the paper print quality I will be very satisfied.
I would recommend this to a friend - Pros mentioned:Print quality, Setup
Rated 5 out of 5 stars
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, no more cartridges to buy, fast and quality prints
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Fast, good quality and feature packed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding value! Print speed is excellent! Not having to buy cartridges ever 2-3 months is a huge convenience. Ink is very easy to add to the reservoir as well. I tried to use this printer with a Windows 11 Home system that has a Snapdragon Elite AMR-64 chipset. The printer worked fine, but the I couldn't get the scanner to work. Scanner works well with Windows 11 with Intel and AMD chipsets. So i deducted one star. Quality is excellent and the footprint will fit in a fairly small space. I can recommend to anyone not using the Snapdragon chipset.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Great and Reliable Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought 3 of these printers for a few of the offices I run. I really like it. The ink lasts sooooo long! It's easy to use and can run off WiFi. The only downside is that it's a little slow printing out multiple pages, but other than that it's been a great and reliable printer.
I would recommend this to a friend - Pros mentioned:Print quality, Setup
Rated 5 out of 5 stars
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Love the amount of ink it takes.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 4 out of 5 stars
Great printer so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and install. Printer functions well and prints fast. Good print quality. Wireless print from Laptops, Iphone and Androids worked well. Haven't had long enough for 5 Stars
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband bought this for me for Christmas. Super easy to setup and use. Setup went so smoothly I had to go back and make sure I didn't miss anything. All other printers I have had to setup always seem to give me some sort of trouble but not this one.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great and the ink lasts for ever...so easy to refill also
I would recommend this to a friend Rated 5 out of 5 stars
The best printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a best printer in the market, we can print, scan, copy, convert to different modes, jpg, etc
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Mrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this printer. I had always had an HP but my daughter talked me into getting the Epson she loves. I am glad I did, so easy to use, priced right, printer ink is great and the outcome is beyond expectations.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Works great, could have better printing quality.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a perfect printer and easy to use for daily moderate use but if you are seeking picture quality perhaps this isn't the printer for you. The mobile app is easy and convenient. The setup to pair to the laptop was fairly simple. The only thing I would have wanted was better quality in prints. I would make it clean & calibrate it and even manually modify the printing settings and wasn't too impressed with the printing quality but it gets the job done. The ink lasts a lot longer with this printer as opposed to my HP printers. I only bought this printer because my HP printer stopped working after 7-8 years, I preferred its printing quality. I had used a similar printer to this one at my job and it had better printing quality. I am almost certain it was the same model but maybe it isn't.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Affordable and efficient
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this printer. The size, weight and quality are great for me. I use it at home for kids homework and at work. It’s so easy to refill the ink.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Perfect size and easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it's small, it has all the features I needed and easy to install. The best part I only needed to purchase paper to print as it comes with the ink.
I would recommend this to a friend - Pros mentioned:Print qualityCons mentioned:Touch screen
Rated 4 out of 5 stars
Good Printer/Scan/Copier with Some Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good copier. Don't like the lack of a touchscreen and other issues that you need to consult the very long tech manual to understand. However, the print/scan/copier seems very reliable once you learn how to use it. Epson needs to find a good solution for how to protect the device when you need to leave it inactive for a month or longer.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Good printer for home office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really pleased with this printer. I got it to replace another older Epson that used cartridges instead of the "tanks". It was easy to set up and the print quality is excellent. One of my favorite features is the automatic document feeder. I now can can multiple pages at a time which is great. The only thing I am not thrilled with is the control panel. My old printer had a touchscreen. This one has a keypad which is a little more cumbersome to use. For example, to turn off the printer, you can't just simple push the power button. Once you push the power button, it asks if you want to turn off the printer. Y, then then have to push the right arrow to toggle to "Yes" then press the OK button. Too many steps, IMO. All in all great value and good performance for the $$.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Print documents and photos with good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Can print documents and photos with good quality.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Easy Printer to Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer surprised me regarding how easy and fast it is the print, scan, filling the ink ports, etc. I would recommend buying this printer for normal home printing.
I would recommend this to a friend


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. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/08161d2e-edb0-4574-a401-0ac72389cf92.jpg;maxHeight=54;maxWidth=54;format=webp)













