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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2563 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,563 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy set up. and ink supply is so generous.. prints very clear copies and colors are intense!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Printer, so far have not had any issues since I bought it last month. I like the fact that you don't need ink cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did have a bit of trouble with setup, things got wonky when it was time to test the ink and wifi...but got it all sorted. Works well...only used it for a month, lightly -- so not sure how long ink lasts...but I know a bit extra was used during setup. All drops of ink from the bottles were added (very easy). I plan to try using art paper --fingers crossed! It is the reason I paid more...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highest ratings for Geek Squad and employees!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to begin with the service we had from several employees...their names, of which sadly I have forgotten, were all so helpful to us! Our printer is working great and thank goodness for the geek squad that installed it, filled it with the ink, and connected it to our phones and computer, and showed us all about it! They were all amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load ink and ink lasts over a year. Scanning and printing work as designed

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent home multi task printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second copy of this printer. First was donated when we moved cross country. Meets our needs for a home copier and printer. Excellent paper handling and good colors. Very economical cost of inks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Epson EcoTank Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson EcoTank Printer was so easy to set up and has just awesome printing quality and ease of use! I a, very happy with our purchase of this product!

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Decent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, we like the printer especially the eco tanks, set up was not user very user friendly and had to use customer support a few times before i had everything working properly. Additionally, it does not have a touch screen which is not too big of a deal however it is hard to tell which option is selected on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great, compact printer! Excited about not buying cartridges any more!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    nice home & work printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily set it up, great text print and photos printed very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Decision Ever!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Epson EcoTank ET-3850 All-in-One Supertank Inkjet Printer. As a teacher, I have to print a lot of projects, which used to cost me a fortune in ink expenses every year. However, since I bought this printer in June last year, I have only used half of the ink. It has been a great investment for me.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality very good, quiet operation when printing, so easy to use and over-all, a very good printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality + Efficient Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had known about this much earlier than when I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EcoTank review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup on my home network was easy. After HP “bricked” my Deskjet printer for not using HP branded ink at three to six times the cost of third party ink, I will no longer buy HP inkjet products. I am happy with the Epson EcoTank.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer easy to set up and like self fill ink feature

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very Good for basic tasks!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Form factor is designed well. Setup was fairly easy, but took time as I had to run through the setup twice due to an unknown glitch. Physical printer Controls & menu is simple. Printing selection for different sizes and types of paper can get confusing- not as simple as it can be. Printing Quality is good. Refilling ink is much cheaper and easy to do. Overall: it was a good buy; Able to do a lot, but I feel like it should be easier to utilize all its capabilities. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 3 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic, economical printer/scanner. Print quality (color saturation) was a bit disappointing. Build quality seems a little cut rate. Small interface screen is not a touch screen, so the interface is cumbersome and out dated. Setup was easy with the smart phone interface. Comes with enough ink to totally fill the tanks, which is supposed to last a long time. Scanning resolution is limited to 600 DPI. No Fax with this model.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Holligl, thank you for your feedback on the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Your EcoTank printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great. I really like the feature of the ink tanks. That will definitely help with ink replacement. Setup was super simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    No double sided scan :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Print quality is good. Printing from mobile devices works well Would have been 5 stars if it had double sided scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and easy to use. Your ink will not run out as quickly as you used to experience with cartage type printers.

    I would recommend this to a friend
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