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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2567 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,567 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using this printer. Great quality for the price and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and super quiet. Adding ink super easy, mess free. Cheaper than cartridges. Great printing quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    How is this the best?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv had nothing but a headache with this thing. The concept is great, it prints great on paper, but if you are constantly using it for index cards OR 8x11 sheets of stickers on a template its a nightmare. I have had to take off the back at least 30 times to dig a sticker out because the U-turn it has the paper make to go from in and then out sometimes peels the sticker off the paper and then gets stuck on the roller. on the flip side, doing edge to edge printing on cards is awful even with manipulating the settings its never what you really want, and ive probably wasted 100 or more index cards trying to get it to print how I want to just say screw it good enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hooray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 other printers is 3 years, I finally have one that is working!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson Supertank ET-3850

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Epson ET-3850 printer because of the Epson name and because of the supertank ink supply. As ink is very costly and typical ink for inkjet printers doesn't last as long as usually advertised, I am hoping Epson saves me the cost of endless inkjet cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I love this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simple to use and produces excellent results. Easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the printer. Geek squad helpful in setting it up. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great printer except two-sided printing from Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer. Ink bottles easy to use. Printer is compact on the desktop for all its features. Large paper tray. Hate that Apple Mac does not support two-sided printing. Apple and Epson seem to be pointing fingers as to whom is to blame, who is going to fix it, and when is it going to be fixed; Epson loses that game.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little home printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer to replace an older Epson eco-tank and this one is much smaller and has the same features. The ink filling system is much improved. Just open the tanks, open the bottles and turn the bottle upside down on the special tank fitting. The ink automatically goes in. No more spilling ink or squeezing bottles. I did have trouble getting my network to recognize the printer and had to enter my network password several times.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    So Far, So Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louder than expected, but we like it. Fills our needs, so far.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Replacement for your old OfficeJet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced and HP OfficeJet after getting feedup with cartridge costs. This machine has everything the OfficeJet had except a fax. (Next module up adds a fax). Surprisely, it came with full ink bottles that filled the tanks with a little left over. I don't expect to have to by refills for a few years. Print quality, paper handling (does double-sided printing) and their software is magnitudes better. So fair, totally satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Eco Tank printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Prints great. If I had to do it all over again I would buy this printer again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson Ecotank 3850.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer a month ago and so far it’s working great! I was surprised at the print quality in black and white as well as color! I had read reviews that said the print quality with color was only fair, but I would rate it as excellent. We’ll worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    SUBLIMATION PAPER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very easy to set up. Perfect for sublimation printing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Senior Pastor Lawrence Branham

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ET-3840 from Best Buy is the best printer I have had in the last 25 years, even the scanner works and the ease of operation with the printer is grand, and saves time, even the collation feature saves time. I am telling my friends,

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good, but disappointing control screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, and every economical in terms of ink replacement. The only disappointment is that the control screen is not a touch screen, but rather uses a rather clunky method of pushing buttons on the side. We also have a ET-4760, which has a touch screen, and this is preferable. Still recommend, as it is a good value, if you don't mind the way the control screen works.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    No issues, works well and ink does not dry up.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this model for over a year now. No issues at all to report. I am still on my original ink supply. No issues with the ink or with printing quality. It does get used more often during the school year by far, but it has also gone unused for several weeks at a time in the summer and works just as well as ever.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Gerry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer, easy setup and works great with iPhone app

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Stop considering and just buy it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I have ever had. I print and scan quite a lot and was looking for an all in one printer that could meet the demands of my job and I found it ! The speed, quality, durability, and savings on ink are unmatched . I am beyond impressed with its capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    B Brooks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit set up was easy and printing and scanning works very good and is also easy. Print quality also very good.

    I would recommend this to a friend