Customer Ratings & Reviews

It’s an awesome printer with great quality! I would purchase again!

Its a good printer, ecotanks make much more affordable. Last version I replaced after two years, but i purchased the extended warranty as i find all retail printers overpriced. At the retail cost this should at least have an RADF (reversing automatic document feeder or offer a single pass option for another $100. Decent output, better for forms and pdfs than images. If you want to do images, get the best inkjet paper possible. Good luck & if you will use it for 1,000 + prints a month, get the extended warranty or upgrade.

It is quite fast with printing. There is no lagging.

Excellent home color printer. I did not have success using the app for the setup. Use the touchscreen on the printer instead. Installing the ink is easier than I thought; not messy.

Working like a champ! But someone needs to tell China that the router ID on the back of the router is the default you probably changed a long time ago or should have. You use the one you renamed it to like all your other external devices. The app prompts are off and new users are probably going to get confused.

I love my All In One Epson 3850! It has a deep paper storage bin, it can scan multiple documents at once and store it in a PDF file in my computer. It is wireless, so I can print from my phone. I love my new investment‼️

SUMMARY Printers have always been troublesome pieces of tech for me, which is usually down to just a few recurring things: 1. Getting the printer to stay connected wirelessly to the print devices 2. Troubleshooting errors when they occur 3. Having to constantly buy ink cartridge bundles to replace colors which never last So far, this EcoTank printer has tackled each of my three biggest issues with clever solutions that finally make a home office printer which is both a great performer and supremely easy to use. Between no issues connecting to all of my printing sources, a very helpful companion app that makes understanding the printer easy, and the EcoTank system which uses ink reservoirs instead of cartridges, there is a lot to love with this printer. Yes, it does have a higher upfront price tag, and is not going to win any speed printing competitions, but when you consider the amount of ease you get, not to mention the low running/operating costs, the price tag becomes a lot more reasonable. SET-UP PROCESS From the get-go the EcoTank ET-3850 makes a great impression, and that is down to the set-up process. I would highly recommend anyone getting this printer to download the Epson Smart Panel app, which features a virtual assistant like set-up process where the app talks you through setting-up the printer step-by-step, which is admittedly quite quick as easy. Most of the set-up involves removing all of the packaging material on the printer, loading the ink via the included bottles (which stop filling automatically once the reservoirs are full), connecting to your Wi-Fi (which can be done via the app while the ink initialization is getting ready), and running an optional but recommended print calibration process to dial everything in. Once that is all done, its simply a matter of connecting to the printer from your print source and then you are off to the races. Paper can be loaded via a standard tray on the bottom of the printer which pulls out, and you can pull out a separate tray right above it to catch paper as they print. OPERATION The best place to start here is with the headlining feature, the EcoTank/Supertank which uses ink reservoirs instead of cartridges. What this means is that not only do you use much less plastic without needing to constantly replace plastic cartridges, but you also get a lot more ink for your buck, with a quoted 2 years’ worth of ink in the box, assuming normal printing loads. We print quite a lot at our house, certainly above average given our jobs requiring physical materials & documents, and thus far we have barely seen the ink levels move in the EcoTank reservoirs. Speaking of which, being able to physically see the reservoirs empty with the semi-transparent windows on the front is a small but amazing feature. It was always annoying dealing with surprising warning messages that you were almost out of ink when using cartridge-based systems, but now you can actually see where you ink levels are at in real time, and use that to help prepare for what colors you might need. Likewise, you don’t have to deal with annoying multi-color cartridges, so if a particular color is running out quicker than the others, you can just refill that color. Likewise, if you don’t use a whole bottle of ink, you can simply reseal the bottle and save it for later, so no ink is wasted. In terms of operation when it comes to user interface, this is largely good, but not the best I have used. You use buttons to navigate the admittedly small screen, which does feel a bit of a step back compared to modern touchscreen displays. I’d prefer to have a slightly larger touchscreen with smaller buttons, but in terms of overall usage, this isn’t a deal-breaker by any means. The actual UI itself is fine as well, with easy navigation to the various menus and sub-menus, and clear locations for everything within the software. Now for the big one: printing. First, to start with the good, print quality is great. Text is sharp and colors look great. You can print from your computer or your phone, and you are able to print with smart assistants for voice-activated printing. Where printing faulters a bit is with speed, which I would classify as “good but not great”. You are not going to be left waiting all day for things to print, but if you are a super printer who needs high volume documents quickly, you might want to invest in a model or two higher than this. The printer does possess what Epson calls PrecisionCore Heat-Free technology, which leaves pages cool even after lots of printing, and doesn’t result in any distorted text or graphics. Likewise, you do get automatic two-sided printing as well, which is one of my must-have features with any printer. Now I know I have focused a lot on printing, but this is actually more than a printer, as the ET-3850 also has a scanner & copier as well, which likewise perform very well across the board. Finally, one last positive I want to mention is the size of the printer. As this printer is designed for mostly home office functionality, you want it to be as compact as possible. The ET-3850 on that note is surprisingly compact, with more height than width, which is how I prefer my printer to be, given desk space is a valuable resource in my relatively small home office. CONCLUSION Honestly, if you couldn’t tell already, I really like this printer. It has all of the essentials I need in a home office printer, and then builds upon this with a very large ink tank system, great print quality, a very easy set-up system, strong companion app, and compact form factor. Like I mentioned at the start of this review, it does possess a significant upfront cost, but for all of the cost you save in maintenance and the great ease of set-up/troubleshooting, it doesn’t feel like a bad value at all. Highly recommended.

I really like this printer. I don't have to worry about running out of in with the ecotanks. I can see the ink level. I've printed a ton of documents and art projects for the children and the ink levels haven't moved an inch. Pricey but worth every penny.

Great home printer so far. We do not use a printer a lot and it seemed that the cartridges in the old inkjet printer would get clogged and require cleaning and aligning every time we wanted to print something. This printer has performed well every time without any issues. The ink is comparable in price to the old cartridges and lasts a lot longer. The ink bottles are easy to use and store.

Great printer enjoying not having to change ink cartridges I knew I wouldn’t be disappointed as Epson has been my choice of printer for almost 20 years

The print quality is fair for the price, and the mileage you get out of the ink cartridges is great, but the print speed is slow. It takes over a minute to print a single color document and multiple minutes to print a single photo.

Had and used several months. Has super simple set-up & wifi connection. Jammed a few times in the beginning but easy to unjam and hasn’t happened since first few print jobs.

very fast and quiet printing. uses little to no ink very glad i purchased this model. did not like the the other 2600 i had bought previously

So far this has been a great investment due to the high volume of printing we do daily.

One of the best investments i did..love this item.worth evey dollar spent. I will buy it again anytime.

We purchased this Epson printer for a few reasons, to replace an old multifunction printer that we have had for years for office purposes and to print images/photos for use in pictures and Cricuit work. After printing a few images on copy paper and having them turn out with incorrect colors and sort of washed out looking, we purchased Epson specific photo paper for this model to see if it would preform better. We printed two photos, one on this Epson with the specific Epson paper. The second on a Canon printer, which is $100 less MSRP than the canon, using the exact same paper. The results were shocking… As you can see in the images, the first to pictures with the faces redacted in black were on the Canon printer, I the third with the faces redacted in red was on the Epson. All of the color/ink is washed out and it almost looks like a bad photo shop filter was applied. It was not, this was a professionally taken photo. I won’t even buy another Epson printer and would return this one if I had an opportunity. This printer is fine for business text documents with no images or for scanning to pdf, but I can not use it for any photos or images

Best printer. Easy to use. Fast. Well worth the price

Wonderful printer, easy to set up with what seems an endless ink supply!

Good quality. Good quality. Good quality. Good quality.

My son-in-law said this is the best product to buy for the money especially with the usage of the ink.