Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$149.99
Save $250
Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 2565 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,565 reviews
  • Rated 4 out of 5 stars

    Getting use to the steps

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology at its best. Just too many steps to do most functions.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer... the ink tank is outstanding, and is fast printing. Quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Personal work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use for job hunting. Decent value for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Fairly easy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to unbox and set up with my phone. I agree with a previous reviewer that the reds are not deep. There is less color saturation overall, in comparison to previous Canon and HP. But the reason for 3 stars I haven’t been able to download settings to save scanned documents to my computer. I have tried. I do love the EcoTanks though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    EPSON

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So So far it has been a great printer and scanner copier.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    All in one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my company printer and copying needs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson Color Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast response, high quality printer. Very pleased with Best Buy store employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SMALL BUSINESS

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I GOT THIS PRINTER FOR A BUSINESS AND IT IS THE BEST PRINTER WE HAD EVER HAD IN THE PAST FEW YEARS. WE HAD THIS PRINTER FOR OVER SIX MONTH AND THE INK IS NOT EVEN HAFT WAY. I WOULD RECOMMEND THIS PRINTER FOR ANY BUSINESS THAT PRINT A LOT OF PAPER WORK.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    10 of 10

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.. Fast and easy to setup. Great value and definitely recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had difficulty setting up the printer so I called customer service who was nice enough to walk me through the process. I was not able to print anything. The call was disconnected and I called back and spoke to another representative who directed me to use a different app. I’m still having difficulty with this printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Epson ET 3850

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Just switched to Epson after using Canon for more than 20 years. Haven't had any issues yet after using for almost a month. Hopefully it stays that way for a while as we value the reliability of a product and we are very loyal customers.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an ink saver but every function has been flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Epson Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was simple to set-up, lightweight and compact.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Office Admin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought reading the description it said touch screen, but upon arrival it was not

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    God conditions very nice products and prints very good photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great machine and helps in my business each day. the color printer is awesome and it helps make my work look easier and more professional. we got it at a low price that fit in our budget and learned how to buy the ink at a low price to help with expenses. we would recommend it to other users

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer. Will never need another printer again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the printer, even my wife is able to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson EcoTank is a great All-in-One

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about the pouring the ink into the printer, but only had slight leaking of the yellow ink. Wiped it off the printer with a tissue. I’m very happy with the printing, copying and scanning. The duplexer works well. Printing speed is significantly faster than my former HP All-in-One. The Bluetooth connections work well, but putting in my router’s password manually was a chore and it took several attempts to get it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and easy to use. Tanks are a good idea

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an HP printer that died 3 weeks past end of warranty. I liked the idea of the ink tanks and hope the net savings will be as indicated on the box. Set up was easy and the loading of the ink went smoothly. There is a small amount left in each of the ink supply so hopefully that will give me enough time to buy replacement ink. No major issues with printing although some of the text is a bit hard to read (gray not black).

    I would recommend this to a friend