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Customer Ratings & Reviews

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$149.99
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Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 2565 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,565 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    epson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer good quality great ink color and super fast at printing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. A little confusing, but it works so I'm happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printing documents remotely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great general purpose printer. I love the fact that I can effortlessly scan documents to my email or send documents to the printer remotely. So far the only thing I wish was different, i keep trying to touch the lcd to control it. Would be nice if the screen was larger and touch screen. I also wish there was a way to setup hot keys to automate functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Slowest printer I ever owned.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is sooooo slow! At times it stops printing the other half of a page and buffers from 15-30 seconds. After which, it proceeds to print the other half. The problem complicates when you print 2 sides. Once one side is printed, it stops too long…as if thinking “Do I print the other side as well?…hmmmm” I thought this is good for business. It slows down your business! The only upside is the ink cost you would incur on printers with ink cartridges! I bought this over the weekend (Aug 27, 2022). BestBuy guys, can I still return it?

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Armand, we appreciate your feedback on the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need assistance.
      Sincerely, Sam - The Epson Team Epson

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Home Printer on the Market

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Bluetooth printer. Compact size. I print a lot with no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer starts out good & then after a few months has its problems. It stopped printing, wouldn't connect to wifi & slows down when it decides to print. I got a replacement under warranty & now a few months later, the same things happen. I've spent hours on hold with customer service. Now they won't replace the replacement beacuse more than a year has gone by. Is this printer expected to run for less than a year. If so, tell people the printer sucks. Won't last a year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Improved from previous years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer, but I don’t love it. The bad: it’s expensive, it feels like cheap plastic, it’s loud, it’s slow, adding ink is a mess, the paper tray is small, and it doesn’t scan double sided docs. The good: it hasn’t jammed yet, it uses very little ink so it’s efficient and cheap to operate, it easily recognizes my windows and Apple computers, it’s small…like half the size of my outgoing HP (which is good), the non touch screen is easy to operate…don’t listen to the neg comments about the screen / controls…they are really good. All in all, I miss my HP….even at 5 years old, it was better than this but expensive to maintain. Like Dad said… You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello TechJunky, we appreciate your feedback on the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance. Sincerely, Sam - The Epson Team Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson et3850

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great to use with my cricut picture print great very vibrant

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    so far so great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer so far. Nice compact footprint and great quality prints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer gets lots of use and works great. Ink filling is easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performs well and easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this printer has performed well. It's a little slow to print but the ink seems to be holding up well. It's a little early to rate the long-term performance, but the setup was easy and the flatbed scanner had a minor hiccup, but I just inserted the paper from the other end and it fed into the scanner and out.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    New printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a few issues with it, however, I think it is a learning curve. As time goes, hopefully all the different pieces will talk to each other. My computer and iPad are having difficulties staying connected with it. Directions for Set up were very clear.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Donna, we're sorry to hear about the Wi-Fi connection issue with the Epson ET-3850 printer. Your EcoTank printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions.

      Sincerely, Sam - The Epson Team Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides what I need form a home printer. Good quality and features.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size. It smaller than my cannon 920 and works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great. Still learning new features.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. Pictures look great and are really high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EPSON Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Printed perfectly the first use, which was labels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT! A Good Investment, A Good Investment, A Good Investment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trying to print photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought his to print photographs on plain paper. The photos did not have to be perfect, but they needed to show details. The colors are off, if you are printing photographs or even doing a color scan of a document the printing is very slow. I calibrated the machine, used it for just a few prints, came back a day later and the print has lines through it. Not sure if it just needs to be calibrated again, or if a nozzle is clogged. I don't do color documents, so I can't comment on the quality or print time for those. But if you are trying to do photos, I would not recommend this printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for the Epson printer, because we don't have to buy cartridge.

    I would recommend this to a friend