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Customer Ratings & Reviews

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$149.99
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Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 2565 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,565 reviews
  • Rated 5 out of 5 stars

    A Business Need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been a god send! I never thought I needed this printer until I took it home. It’s been helping with all my business needs. Thank you so much EJ for helping with my purchase, wonderful customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as easy as it implies!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was terrible and lengthy! This should’ve connect to WiFi! There were too many steps! Very aggravating! It took me about 50ish minutes to FINALLY setup! Ugh! Very draining on the patience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson eco printer is great and it works with all our different device. The only problem with it is that it doesn't print photos very well. There is a red tint to all the photos that I never had with the Kodak printer I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this recently so am still learning; however, so far I am very happy with it. It is capable of doing so much more than the ancient printer I just retired. Was tired of shopping for ink cartridges all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and the ink was easy to put in

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed - No app for computers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I would have known that the printer/scanner did not have an application that ran on Windows or macOs, I would not have bought it. The only way I have found to scan a document is to use the app on my phone, save the file to a folder, then transfer that to a computer. This is a big inconvenience. I have been to the Epson site several times looking for an app like every other printer/scanner I have ever owned had, but if there is one on there, I have not been able to find it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, clear printing after a reasonably easy set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup, we'll see how the ink goes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like pretty much everyone else, I got sick of spending too much money on ink cartridges. It was time to get a new printer for my home office anyway, so I went with this. I'm really hoping these tanks lead to less time and money spent on a simple printer. So far so good, but it's only been a couple weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing best printer ever long lasting ink..........

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer it prints amazing and good quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficulty in printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustration with printer. Not sure if software issue or not. Frequently, must restart printer and PC in order to get a document printed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Start up Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions and links for initial setup and how to use were not very clear. Lots of try overs before succes. Now finally working and I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect size

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! this is what everyone should have in their home. Works so well and quick, great for business or just to keep for personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but reliable, at least so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy about the price, but this device has been more reliable so far than any HP I ever owned, and I've been doing IT work for a very long time. Seems to be reliable, at least up to this point. Time will tell, of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for sublimation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your planning on converting to sublimation printing do your research on color profiles first!! Also sublimation ink voids your warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New home printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to install than I expected and performs well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer. Very simple and easy to use. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't understand how anybody say this is loud when printing. It's a lot quieter than most printers I had. Ink ink ink bless them. When it comes to paying $45 for a sponge with ink on it to print and your lucky to get 100 prints get real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Color Printing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer does a great job with color printing. It isn’t the fastest printer but it is not the slowest either.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    It’s not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer to replace my ink guzzling loud cannon but this one is is much louder. Since it’s still new, I’m not sure if the ink will last longer. I certainly hope so since it’s very loud when it prints.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Mzlady1, we're sorry to hear about your disappointing experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Your EcoTank printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson