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Customer Ratings & Reviews

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$149.99
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Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 2565 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,565 reviews
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and how much ink it holds but the apps to manage this product are difficult to work with and sometimes don't work at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer I've ever purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific printer. Gets the most out of the ink supplies. Scanner is not the best I've ever used for photos, but passible. One of the best things I like, however, is that for and ink jet, it's fairly quiet without the lengthly noise and gyrations after it hasn't been used for a few days. Oh yeah, and it's quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves sooo much ink!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite printer this far! Printed a stack of colorful flyers for school and the ink levels barely moved. Love that I don’t have to refeed the paper for double sided printing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The automatic document feeder either does not grab the paper or gets jammed, and if printing more than one sheet of paper that gets jammed as well. I am very disappointed with this purchase. My previous printer was an Epson workforce which I had for many years and worked great. I thought I would upgrade to the Eco tank. I am sorry I did it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ET-3850 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went just like the documents said, except attaching a device (laptop) tries to go through the whole install, ink , etc., The paper trays are a bit flimsy as compared to my previous printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all-in-one Printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing printer moving from a carterage type printer so much, I wish I did it earlier. Does everything I need it to plus I am still using original ink that keeps going and going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about the advertisement for this printer but now I'm convinced that I made the right choice in selecting this device for my small business. So far, I have printed about 2,000 pages (B&W) and the ink level is at 3/4 full.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Epson printer is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! We've had a few different ones, but Epson beats them all. Does the job quickly and perfectly! Easy to set up and worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything i expected and more! My old boss bought me an older model about 3 years ago. I have since bought the business and needed a printer for home. This one is perfect! double sided printing without having to flip pages. wifi printing and email printing for offsite printing!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the quality I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the refillable tanks which were easy to fill. However, the print quality is just not what I had with my HP printer. And, the user interface is cumbersome compared to HP. Still have not figured out how to change the default printing from "Draft" to "Standard" so if I forget to change it before EVERY print job I waste paper and ink getting drafts that are so light that you can hardly read them. I am keeping it for the tank system and will eventually get used to the quirks but do not like it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    WIFI ERROR

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was great for a year. Practically the day the warranty expired, the printer stopped connecting to the wifi network and is now useless. Downloading drivers, resetting to factory network settings, unplugging, turning off.. all a waste of time. Did I get $350 out of it in one year. No. Epson support is a joke. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS GARABAGE PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a piece of garbage. Printer worked for 3 months, I didn't use it for a month and when I went to use it again it would print but be so light and faded the pages were almost still white except for small traces of ink. So something is obviously wrong with the inkjets, even though its only 6 month since purchase, I tried to get a replacement or refund no warrantees even though the printer literally had only printed 50 pages in its life and is less than 6 months from purchase or able to return. I tried all the cleaning settings to no avail, Best Buy won't take it back just a total piece of garbage now

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Printer, most of all for the liquid ink bottles and it last a long time. I'm still using the ink that came with it . Buy this Printer you'll save money by nott buying ink catridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EPSON- ECOTANK 3850

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASED THIS PRINTER FOR MY BUSINESS. SO FOR I LOVE IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best printer I have ever purchased. I was hesitant because I have only ever trusted HP. I print all the time and it seems like the original ink has barely made a dent in the tank. All the reviews are totally spot on. If you are on the fence about this item, take the plunge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tanker Delight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the copies is outstanding. It is nice to see that we are still in the range of many documents without the hassle of cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed, really like not having four different ink cartridges!!! Very happy with this printer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SAVER ON INK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SEEMS TO BE A PRETTY GOOD PRINTER, BUT PHOTOS SEEM TO HAVE A WASHED OUT LOOK TO THEM. DON'T COME OUT CRISP REAL BRIGHT AND SHARP

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    worth the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good. Sometimes bluetooth printing can be slow. Also needs to be in constant use otherwise the ink channels get clogged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving into retirement, my wife was looking for a printer to use at home. So far she has been very pleased with its performance. We have not used it long enough yet to speak to how long the ink lasts.

    I would recommend this to a friend