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Customer Ratings & Reviews

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$149.99
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Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 2565 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,565 reviews
  • Rated 5 out of 5 stars

    almost perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. The only complaint i have is it dose not have a paper tray for tabloid or 13"x 19" paper / the rear feed is poorly designed to hold paper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Set up was relatively easy until I needed to use their keyboard. Not clear how to get to it. Eventually found it by pressing button after button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Printer is much better than the Canon it replaced. Very happy, but a bit slow to print.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying the cartridge free system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer because of the cartridge free system. It has performed well and the only issue I have is that sometimes the pages are not always completely straight when they print - just slightly askew.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it a lot so I'm not in a position to really give an honest review on it. So far, though, it seem good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big upgrade. I’m so glad that the ink refills are a lot less and I would need to replace them as often

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all a good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the printer. Wish it was bluetooth instead of tied to my internet connection. This sometimes cause an issue with being able to print. Not the printers fault, just poor internet service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    21st Century Printer, 20th Century Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good, maybe great printer, especially for an ecotank at this price - but the printing and scanner software is rather primitive. Buy it for the printer, in spite of the software!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too soon to tell...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't opened the box yet, sure it will be great once I figure out how to set it up...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Operating the printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too difficult to use. No operators manul. HP printers very simple on screen what was needed for operation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Drivers & utilities install disc won't finish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While my newEpson - EcoTank ET-3850 All-in-One Cartridge-Free Supertank Printer prints and copies well, I have not been able to use the Epson Photo+ or Epson Photo+ Tool because it says "must load drivers and utilities first". On both our PC and laptop, the disc will load the "drivers and utilities" up to 99%, then hangs there and doesn't complete the job. For $400, I am very unhappy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Eco Tank where have you been all my life?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been printing stuff for a year and I still got plenty of ink. This things incredible it’s a game changer. I just hope it holds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. BestBuy rep was very helpful and easy to work with. I love the large ink wells. No more expensive small HP cartridges. BestBuy took my old printer to recycle. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Decent printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good printer haven’t had it that long no issues. I haven’t printed a picture yet but regular print seems to be good quality.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello RoxStar, thank you for your feedback on the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need any assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Color copies!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a teacher I won’t use anything else. Full color in the classroom is the best thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greater value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new ink technology compared to old cartridges is a game changer for the better in terms of yield and value for the price. Thanks Epson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer and I don't have to deal with so many cartridges like with the last 5 printers I have owned in past years. I love the ink tanks and bottles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was bought as a replacement to another Epson printer that went out. Good replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NORVIN KIRKENDALL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THANKS TO SARAH TAHENY AT THE AVON STORE; PURCHASED THIS UNIT. HAS MET MORE THAN MY EXPECTATIONS. SUPPORT FROM EPSON HAS BEEN EXCELLENT. WOULD RECOMMEND THIS PRINTER.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good working printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can send something to the printer from my phone…very convenient! It’s not as fast as my Canon was and for the price I was surprised about that. But overall it works great.

    I would recommend this to a friend