Customer Ratings & Reviews

This is my second EPSON product i have purchased. My first EPSON printer/scanner lasted 4 years and stopped scanning. I returned to Best Buy to purchase a new printer scanner... I purchased another EPSON ET 3950 due to the support and assistance I received with the first one. I was informed by the sales person that the Plan to cover all of my electronic items would cover a GEEK installation of the printer. THIS IS WHY I BOUGHT IT AT BEST BUY. However when I tried to set up the GEEK installation I was informed the plan did not cover an in home set up.. So I had to pay for a home visit to set it up...The GEEK squad tech was able to set up the printer with my MACBook Pro but not able to set up the scanner. He gave me a contact number at EPSON to get help. I asked him why he could not call Best Buy for tech support since BEST BUY sells this product. He told me he cannot do that....So he left me with the EPSON phone number and left without finishing the job I paid for. I attempted to get assistance from EPSON and had difficulty understanding the tech support at EPSON. She told me she would email me the steps to install and hung up. So i had to make another appointment and the first available is Oct 22??????? I asked the receptionist about a wait list. He told me to check the appointment calender which would show cancellations (i asked where I could find it) he said goodbye So the next purchase I need to make .. I definitely will not start shopping at BEST BUY. I am very dissappointed to the lack of follow up and support

It is compact and easy to use. The ink is lasting a long time.

Product was easy to set up and start printing. Quality is good printing on paper. Compact size printer for the features.

So far so good. Setup was easy. Connection went smoothly. The printing looks great.

I just love this printer. It works like a charm. It prints beautifully. Set up was very easy just follow the instructions. It connected easily to my WiFi, my laptop, my iPad. So far so good. I would definitely recommend.

This is so easy to use and it is easy to wirelessly print. Adding ink is super easy and it is so much better than all of the ink cartridges that other printers have. Very impressed so far with this and I even like how it looks.

I love the accessibility of the printer and it is ready to print at all times. The ink tanks are are much easier than they used to be and the ink lasts.

Replacing an older Epson. I'm happy with all the updates. Easy to set up. Well-designed ink tank that was also easy to fill. Good print quality, certainly fast enough for home office use.

Very easy setup using the app,,,color quality is very good...firmware upgrade easy to initiate...good value

It has many features and the print quality is fabulous. Great color photos come out. The Phone app installation process is first rate. And I love the cartridge free printing.

It was So easy to install and the print quality is very good.

Nice product, relatively easy to set up. the network connection configuration was kind of flaky though. took several iterations to get connected to the network. the mobile app was very nicely done to assist with initial configuration guiding you through the ink tank filling, etc. Nice form factor. Looking forward to saving some money on the ink with this new EcoTank technology! The subsequent firmware updates are quirky where the printer is trying to do it itself and the PC application software seems to be trying to do it at the same time and brings up confusing messages that the firmware updates have failed, but the printer is still performing the updates - rather strange.

By far the easiest inkjet printer to setup and sharp photos

We love this printer. The color is vibrant and bright. We have a small business and this printer is great for printing flyers. It is very quiet and efficient.

This printer is a good value and user friendly. Easy to connect to wifi

Was easy to install and start using. Much smaller than my other printer I had, which I love. Also like the ink option, it prints really well. I am happy with my purchase.

So far I like it. I only gave it 4 as I would prefer to have a bit more experience with it to give it a 5. It set up easy and is working well so far. Of course the true test for me, is how long past their free warranty does it last? Will it break down 1 day after the warranty or will it keep going like products used to do?

Easy set up, easy tank fill, doesn't lose connection. Best priced printer with a top load tray.

This is a well built quality computer much more sturdy than an HP at not much more cost. This is a cartridge free model so no more expensive layouts for ink. However I am giving it only 4 stars because it doesn't come with adequate installation instructions and that on the web isn't well written or easily understood and adaptable. I had first one computer technician help me to install, and the printer would print from the computer, but not the printer. So I had to call Epson and was on the phone 2 hours with someone extremely hard to understand, but finally was told how to print from the printer. What is so upsetting is that in the past, instructions came with products to help one install. But now the companies are saving money by not giving printed instructions and following on the web is not an intuitive method. I think technical manuals should be given with products like printers so people can help themselves in a more timely manner than calling two or three technical people to help assist and burning up time that could have been more productively spent.

The Epson EcoTank ET-3950 is a solid all-in-one printer with very low running costs thanks to its refillable ink tanks, strong features like duplex printing and an auto document feeder, and good overall print quality for documents and graphics. It has a higher upfront cost and isn’t the fastest for heavy color or photo printing, but it’s an excellent value for home offices or anyone who prints regularly.