Customer Ratings & Reviews

Epson's EcoTank ET-3950 is short of being an ideal color printer/scanner combo for me. It's not my first Epson product - I was using Epson's ET-2720 until recently. It became completely unusable (I suspect planned obsolesce) when the waste tank ink counter became full. I contacted Epson and was told to purchase a replacement kit but it had to be shipped to Epson, so opted out. I contemplated buying a reset key online and washing the sponge (?) inside the waste tank (courtesy of YouTube) but luckily ET-3950 entered my life just in time. The pros. It's definitely an upgrade from my E-2720 from the exterior. It looks more like a commercial printer, instead of a home office look, and it has more bells and whistles. Do I need them all? Probably not, but I like that ET-3950 has its own paper tray, so I don't have to manually place the papers on the top sheet feeder. This model allows double-sided printing and scanning, a feature I never had (or needed) and likely will never use. Printing quality seems pretty good, although, not sure if it's that much better than ET-2720 before it became obsolete. Setting up the printer and connecting to my phone via Epson Smart Panel app wasn't too bad either. But that's where the good stuff ends. Now, the cons. My major complaint is Epson having different inks for different models. I still had almost full or new bottles of ink left over from ET-2720 but they are not compatible with ET-3950. WHY??? Also, during the printer setup, it used up SO MUCH ink, like the quarter of what was filled in the tank was gone afterwards. According to Epson's spec sheet, the approximate page yield is 6,600 pages for black ink and 5,500 for color ink but we'll see about that. So, I mentioned earlier that connecting EP-3950 to my phone wasn't too bad; however, connecting to my laptop was a nightmare. I tried connecting via Wi-Fi, ethernet cable, WPS and USB cord but none of them worked. I had a support call with Epson (great customer support, btw) and it finally worked when I restarted my router. Of course that's one troubleshoot I didn't perform but who can blame me? No one wants to lose internet connection for five minutes. This very nice tech support guy also had me uninstall old apps from ET-2720 (which should be explained somewhere in their guide or instructions) and other things that I can't remember. EP-3950 has fancy features but they don't really deliver. For example, the control panel looks like a touchscreen, so I kept hitting it not realizing you need to hit the buttons next to the screen instead. Also, the power button is not very engaging, so I have to push it at least three times for the printer to turn on. I'm also concerned that EP-3950 has too many moving parts, like the paper tray that comes out and extracts, that I'm afraid something is going to break and the whole printer becomes unusable. It's my luck that it'll happen a day after my one-year warranty expires. But my biggest concern is that I'm going to face another planned obsolescence by Epson, so that it will stop working because the waste tank is full and I cannot empty or clean it out myself and/or have to buy a reset key. The bottom line is I don't recommend ET-3950. It's a little pricey for a color printer/scanner combo in my opinion. Please do you research and find the printer that meets your needs.

Was fairly easy to install even with computer that needed major updates. Phone recognized it immediately. Print quality is fine.

I purchased this printer to replace an Epson WF-4630 that after nine years failed. I love the idea of the EcoTank that replaces the all too wasteful printer cartridges. Setting up the printer was easy, although I had to reach into my long time computer skills to update the firmware. The print quality for text and pictures is fine. I copied pictures I had printed on the WF-4630 and I could not tell the difference between the original and copy. I also love how compact the printer is, especially compared to the monster sized WF-4630. The cost was about the same. The only thing the printer lacks is faxing. I can fax from my computer or will buy a stand alone fax machine if necessary, doubtful. It's a keeper.

I love the new printer and it was easy to setup. No issue setting up the internet connection and phone connection. Prints great picture and now look forward to saving money on ink.

It's a great printer, but there are some hangups: Print quality- text doesn't look the most crisp, and colors aren't quite right. However, it prints pretty fast and simply setting print quality to *quality* instead of standard / draft fixes the crispness and most of the issues with colors. Copying via ADF- it came out of the box printing a line along the length of the copied pages. Required minor disassembly and cleaning (looks like some dust partical or something was in the film between the scan bed and adf tray. Otherwise, the scanning / copy quality itself is decent if not great for b+w. Wi-Fi connection: For whatever reason, it just will NOT connect to the 2.4ghz wifi band which we have all of our other IoT devices on. The easy fix? Just use 5ghz band. Not sure if this is a router issue, printer firmware issue, or what, but this is the only device we've had issues with our wifi so I'm inclined to point the blame at the printer. This could be a dealbreaker for you though if you have the same issue and are out of range of 5ghz or don't have a 5ghz band and also can't use the wifi direct functionality. Pros: - The mobile app for setup was incredibly intuitive and fast compared to the on-screen guide. Filling tanks, aligning print head etc were all easy to follow instructions on page. - Print speed is pretty fast - the screen / controls are fairly intuitive (and you can do almost everything you want from the mobile app even if not). Unlike other printer manufacturers, I actually want to use this app because it's good BUT the onboard experience is just fine as well - EcoTank printer print cost is drastically more cost effective than cartridge based printers, and they can't vendor lock you into their ecosystem. This leads to a marginally higher upfront cost, but the long-term savings if you print frequently are immediately apparent. We're talking single cents or tenths of a cent per page vs 2-8¢ per page - literally one tenth as expensive per page as our old cartridge based printer. If you compare to cartridge based printers, the break even point is roughly $100/1500 pages printed so if this printer is even $200 more expensive than a comparable cartridge printer, you would only need to print 3000 pages before this printer is more cost effective. You also get the benefit of putting exactly as much ink as you want in any of the tanks at any point technically from any vendor (though Epson sells their ink at basically commodity rate so why not just use the 1st party ink anyway). Overall, very happy with this purchase despite the minor flaws noted above. All issues were able to be worked around or resolved, and Epson provides comprehensive documentation and troubleshooting instructions for any issues that come up.

I’ve been using this printer for a little while now, and I’m really impressed. The setup was quick and straightforward, and the wireless connection works flawlessly. The print quality is sharp for both documents and photos, and it prints faster than I expected. It’s quiet, compact, and perfect for home or office use. Definitely worth the purchase — highly recommended.

This is a well built quality computer much more sturdy than an HP at not much more cost. This is a cartridge free model so no more expensive layouts for ink. However I am giving it only 4 stars because it doesn't come with adequate installation instructions and that on the web isn't well written or easily understood and adaptable. I had first one computer technician help me to install, and the printer would print from the computer, but not the printer. So I had to call Epson and was on the phone 2 hours with someone extremely hard to understand, but finally was told how to print from the printer. What is so upsetting is that in the past, instructions came with products to help one install. But now the companies are saving money by not giving printed instructions and following on the web is not an intuitive method. I think technical manuals should be given with products like printers so people can help themselves in a more timely manner than calling two or three technical people to help assist and burning up time that could have been more productively spent.

Product was easy to set up and start printing. Quality is good printing on paper. Compact size printer for the features.

It is compact and easy to use. The ink is lasting a long time.

So far so good. Setup was easy. Connection went smoothly. The printing looks great.

This printer, scanner is great! From the easy set up to printing was about 10 minutes. The color is better than expected. Very satisfied with Epson printer & scanner.

I just love this printer. It works like a charm. It prints beautifully. Set up was very easy just follow the instructions. It connected easily to my WiFi, my laptop, my iPad. So far so good. I would definitely recommend.

This is so easy to use and it is easy to wirelessly print. Adding ink is super easy and it is so much better than all of the ink cartridges that other printers have. Very impressed so far with this and I even like how it looks.

Good print quality, nice modern touch, reliable, fast and easy to set.

Replacing an older Epson. I'm happy with all the updates. Easy to set up. Well-designed ink tank that was also easy to fill. Good print quality, certainly fast enough for home office use.

I love the accessibility of the printer and it is ready to print at all times. The ink tanks are are much easier than they used to be and the ink lasts.

I have been very pleased with this Epson printer for the past 5 years. This is my second Epson printer purchase and the first one is still being used without any problems. Print quality is great for my office and ink refilling is simple. I highly recommend this printer.

Having only had the Epson ET-3950 for a few weeks, I was hesitant to switch to a liquid ink system. I was pleasantly surprised with how quick and easy it was to install wirelessly to my computer. The ink also loaded without creating a mess, or even a drop during the process. Very happy to have switched from a cartridge system to this Epson Eco-Tank and look forward to the money saved in the future with re-fills.

It has many features and the print quality is fabulous. Great color photos come out. The Phone app installation process is first rate. And I love the cartridge free printing.

Nice product, relatively easy to set up. the network connection configuration was kind of flaky though. took several iterations to get connected to the network. the mobile app was very nicely done to assist with initial configuration guiding you through the ink tank filling, etc. Nice form factor. Looking forward to saving some money on the ink with this new EcoTank technology! The subsequent firmware updates are quirky where the printer is trying to do it itself and the PC application software seems to be trying to do it at the same time and brings up confusing messages that the firmware updates have failed, but the printer is still performing the updates - rather strange.