Customer Ratings & Reviews

Small compact printer. It does a decent print though a bit slow. I had a lot of trouble setting up the printer with wireless wi-fi. Geek Squad had to set up for me. Plenty of ink with the printer.

Be careful about the glowing reviews for this printer. You will notice that most of them were written by people who received the printer for free, in exchange for a review. Generally when people review a product they didn't pay for they are more forgiving of flaws. I needed a new home office / family printer when my HP 8600 Pro recently died. That printer made it about 10 years and other than the expensive ink cartridges I had very few complaints about it. The Epson EcoTank 4850 is positioned at the very top end of what most home users will purchase. I chose this model for the touch screen and the automatic document feeder (ADF). You also get a fax interface on this model which many customers (like myself) probably will never use. The idea with tank printers is that you will pay more for the printer hardware up front, in this case $500, and pay less for ink. Epson says the ink that comes with the printer should last for two years, and after that, two more years of ink is about $50. Certainly if you do a lot of printing, this is more economical than cartridges. I'm sure I spent many hundreds of dollars on the cartridges I put in my HP, but the printer was also only $299 when I bought it. When I took the 4850 out of the box I could not believe how tiny it was. This is not necessarily a great thing as I'll cover in a moment. The printer is setup with an app on your phone, using BlueTooth and during the setup it will ask if you want to connect to WiFi. The Epson app seems to work well for the most part and the setup went quite smoothly although the process where you align the print head I thought was more difficult than it needed to be... those test page prints are microscopic and I had to get reading glasses that I almost never use to see the fine lines and choose the best option. Print quality is okay, but not great, and not as good as on the 10 year old much less expensive HP. Using the Epson app with the default settings the print was very washed out and undersaturated. I had to adjust the settings and turn off color correction and do another print, which looked better, but still not that impressive for a $500 printer. I'm not sure if there is a way to calibrate color on the printer. Print speed is quite good and the quality for "fast drafts" is definitely acceptable. Most of my criticisms come down to how the printer is constructed and used. The printer doesn't hold very much paper compared to my old one, and you can't completely remove the cartridge to make loading small photo paper easier. It also sits directly below the output tray, so you often have to move the output tray to get at the paper you are trying to put into the unit. It is not very well thought out at all and everything here seems like it was subject to cost cutting. The touchscreen is incredibly tiny, much much smaller than the one on my old printer, and it doesn't tilt, so you have to bend over to look at it or squat down in front of it. Terrible! The automatic document feeder is very flimsy and can't load very many sheets, it is also slow and REALLY noisy. The scanner is similarly very cheap feeling and I'm worried that the scanner door might eventually break based on how it is constructed. All in all I would rate this printer as just "okay". I'm certainly not impressed by it at the price point and based on how flimsy everything feels I am very skeptical it will last as long as my old one.

I had the et4500 for about 6 years. This newer model has some great improvements. Touch screen, front paper drawer, faster printing, easier filling of the ink. It also take up a little less space on the desktop. So far (3 weeks), it is a great printer.

This is my second Epson Printer purchase and I am very pleased with the product. Its smooth and simple operations for setting-up and utilizing are great. No issues! Thank you!

Great product, love the ink, no cartridges is a nice feature. Definitely will recommend. No issues setting up, printing is clear, bright and simple

Really nice printer, easy to set up, easy to load ink. Fast, clear printing . Great for my home office.

My old cartridge printer wasn't connecting anymore, so I decided to switch to and try out an ink tank. Overall it is solid, but for the $500 price point there are a few things I would have hoped it had: - connectivity when printer is idle. Every time it wakes up it is not connected to smart phone or lap top. If I physically turn off after use and turn it on when ready for use it is connected well. - scan directly to email from printer: The smart phone app does a great job of scanning in which can email, however I would have liked to have that option on the printer. With that said, I prefer the ink tank over the cartridge. The usage is much better. Inserting the ink to the machine is very easy. The smartphone app is also very user friendly. Scan features work really well and good quality, and printing directly from devices also easy. The print quality is good. Prints fast and not loud. It is good to have document feeder for multiple pages for scans as well.

This is a great concept for inkjet printing. Included bottles will probably last thousands of pages. Print speed is pretty fast and the bottom paper tray holds around 100-150 pages. No issues with scanner or copier either. I printed a few 4x6 images and they print slowly, but look fine. I have a dedicated canon photo printer which is still better, but this costs a lot less per photo and still looks ok. I was able to set it up via apple airprint and windows wireless printing, never needed to download any software or drivers. I connected the printer to wifi from the printer itself and didn't use the app. The app seemed clunky. The printer is a lot smaller than i was expecting, which is awesome. I needed something smaller for the space I had.

Im quite happy with this printer overall. I love how inexpensive the ink is compared to cartridge printers. I don’t hesitate to print or copy things for friends and family because it’s very affordable. I do have a couple of issues. It had to be more than a year ago something changed with my ability to print from my iPhone. Most things will not print to this printer. I have tried both regular printing and using the Epson print feature and I just can’t get it to work. I have tried numerous sites as well as Google and YouTube for solutions to no avail. I usually end up forwarding the things I want to print via email then print from my laptop. The other thing I have a problem with is scanning. This printer doesn’t have a port for an sd card, etc and I get error messages when I attempt to scan to my computer. So far I have found no workable solution to this issue.

I love this little printer. Purchased to replace an older inkjet printer that was super slow making copies and ink was expensive and didn't last very long. The Epson EcoTank prints quickly, scans easily, and holds a good amount of paper. So far, it seems the ink will last a very long time. Only drawback is, like others have said, the screen is pretty tiny. I'm used to it now and it isn't really a problem for me. I'm so happy I chose this printer, even if it does cost more than most inkjets. The ink savings will make it up quickly. The ink tanks are easy to fill, and you can see on the front of the printer how full they are. The scanning software is easy to use. I haven't been able to use the fax feature - not sure if it's me or the printer, but I can't receive faxes. If you are tired of replacing expensive ink cartridges, I recommend you check this printer out. Great for home or small office use.

It feeds paper very well. The colors are very good. The power bill I scanned was blurry and It is a bit noisy. It was difficult to set up, and the help desk was not as helpful as they could have been. I am new to this type of printer so perhaps I didn't do something right, but I'm undecided if I would buy another printer like it and undecided if I could recommend it to someone else.

Easy setup. Smooth operation. Quality results, Replaced a HP 9110 which jammed on me for the last time... Good for home office use

I really like this printer, bought this one for my son's condo. Print quality is excellent on standard paper, the supertank is refill system easy to use. Two great features are the touchscreen and the remote scan. It does not have a usb for local scanning, but you can pretty easily scan to a wirelessly connected computer, which is not complicated! This was a fanatastic purchase, highly recommend the Epson EcoTank group of printers. While this has a fax, I really only bought it with this feature was because it was being retired and I could get it at a lower price than one without the fax...

On March 22, 2023, I purchased an Epson-EcoTank ET-4850. Do to the convoluted Geek Squad International Connected Support system, it wasn't until April 14th that the printer was actually installed. The larger, easy to fill ink supply of this printer is the main reason for my purchase. One fill should last me three months or longer, I was told by the very knowledgeable two man Geek team that finally installed printer. I'm also pleased to find a large capacity compartment for copy paper, too. This printer is fast in printing, has both one sided and two sided options, is a bit noisy, but I'm quite impressed with the work overall.

This printer although small in size to my other printer it prints is great. I love this printer Epson ECO Tank 4850 because it dose not use as much ink as my old HP. Also the cost of ink for me is better with the ECO-TANK. Thanks

The printer was very easy to set up, and the print quality is excellent. it was also easy to put the ink into the printer. I have finally got the right printer for my home!

There are a lot of good things about this printer but a few bad things so far too. I had some difficulty understanding what I should be opening to access the ink tanks. I felt like a dummy when I finally understood I needed to open the entire scanner mechanism rather than the scanner lid. Not the fault of the printer but that of the operator! I have had to run the inkjet cleaning several times as I was having clogging of one or two of the blue jets and I would get large ¼ inch lines across pictures> Well, maybe it is OK now. I just ran a couple of runs of 50 with lots of colored images over the last two days and they were perfect. I do like the size of this printer compared to other Epsons I have had. I really like the new way to fill the ink tanks. A 100% improvement from earlier Epson inktank printers! If the ET-4850 continues to work like it has the past couple of days I could add a 5th star.

Clear printing quality, vivid colors, user friendly. Self fill is good alternative and value to replacing ink cartridges. Very happy with product.

I love this printer the size is perfect, print so good and have many options

The Epson Ecotank ET-4850 is one of the best printers I have owned. It holds so much ink that i never have to worry about running out of ink or replacing ink cartridges. I always print in color to make sure the print head never gets dry or clogged and has been performing flawlessly for years now. (I am now referencing my Ecotank et-4750 which is in my second office). Both these models were super easy to set up and have been very user friendly. I will continue to purchase future models of the Ecotank series!