Customer Ratings & Reviews
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. Most features require a Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/9d12aa07-d773-4dd1-9c3f-6223e2e99909.jpg)
- Model:
- C11CJ60201
- SKU:
- 6470007
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the EcoTank ET-4850's print quality, ease of use, and straightforward setup. Many appreciate its compact size. While some users find the noise level a bit high and have experienced challenges with the document feeder and scanning functions, the positive feedback on printing and ease of use outweighs these concerns for most. A few customers also mentioned the printer's price point as a potential drawback.
This summary was generated by AI based on customer reviews.
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s too noisy when printing, For the cost l did not hesitate to purchase. Wish I did my due diligence and look at the reviews before I purchased.
No, I would not recommend this to a friendWHAT A DEAL!!!! (NOT)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd printer/scanner I bought at Best Buy within the month, Would not communicate with my MAC/MONTEREY IO SYSTEM, Someone at BB said that Epson would connect on a one to one basis so left the 2nd Epson printer with the Geek Squad...they kept it for a couple of days and said it was ready to go...They "hardwired" (which was what I'd been told by BB. WHEN it arrived home, no special cable came with it. Will not connect to Epson. I now have to wait for in-HOME SERVICE TO COME OUT BY NEXT MONTH. THIS IS VERY FRUSTRATING.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience with the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance.
Sincerely, Sam - The Epson Team.
Poor QC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this ET- 4850 all in one printer last week, have been using Epson printer for a very long time, is the first time I received a used/refurbish, the panels color on the printer was mix between white/tins of yellows, there wasn't any clear flim on the screen line a new printer that comes with plus screen have a finger print on it, looks like Epson QC went down hills or what ? I will retry it again by doing a exchange also Best Buy customer service isn't being professional by giving me an odd looked, and input on his monitor saying " customer didn't give reason " when it ask reason on why is return/ Exchange
I would recommend this to a friendEpson
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.copies come out great but the scanner does not put out such good copies when you email them. expensive as well but i had no choice, they had no stock! Good thing is the ink is super cheap!
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Not worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paper jammed almost every time. Plus the blank paper did not set in the tray properly. Easy set up was only plus I would give this.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Do don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jams the paper all the time when doing top scan.the mechanism is too weak to pull the palate even one page. Otherwise great colors and great printing:but I had to return it since the device is unable to pull the top paper.
No, I would not recommend this to a friend - Cons mentioned:Price
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel it’s the best printer I’ve ever owned honestly. I only wish they weren’t so expensive
I would recommend this to a friend - Cons mentioned:Scanning
Epson 4850
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Worth the Money! Slow Slow Slow! Scanning always says there a problem!! Even when working correctly!! Ive had better printer/scanners…Very Disappointed
No, I would not recommend this to a friend Screen way too small
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used a few times so far. The screen is way too small. My old Epson had a screen twice as large Rated 1 for the screen Rated 4 for the printer it self so far
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Epson4850, thank you for your feedback on the Epson ET-4850 printer. We'll forward this information to the departments as we're always looking to improve our future products. Your EcoTank printer also includes free lifetime technical support for the life of the product. If you ever need assistance, you can reach our support team at (562) 276-4382. Our support hours are 7 am - 4 pm PT, Monday - Friday.
Sincerely, Sam - The Epson Team.
- Cons mentioned:Document feeder
Top feeder does t work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top feeder already broke. I just started to use it.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Epson 4850 printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size ,easy set up, great print quality and adequate speed for my at home use.
I would recommend this to a friend Scammed by Bestbuy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this printer in the store and promised by the store of next day delivery. But instead I waited for a month still no printer nor refund!!! Called customers service endless times and no one can help me. So I’m without a printer and Best Buy refused to refund my money
No, I would not recommend this to a friend- Pros mentioned:Setup
Epson, ET-4850
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to set up and I enjoy it. Epson has always been my favorite.
I would recommend this to a friend - Pros mentioned:Print quality
Grwat buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Ink lasts a long time. Great value. Would h8ghky recommend.
I would recommend this to a friend Eh, it's ok if your main focus is to save on ink
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good savings on ink. Prints very slow, even more so in quiet mode, the scanner often gets jammed.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello iMacreview, thank you for your feedback on the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information to address most problems, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need any assistance. Sincerely, Sam - The Epson Team.
- Pros mentioned:Ease of use
All in one excellence!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine, easy set up no brainer with the recycled equipment rebate
I would recommend this to a friend Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Detail is not as sharp as I would have liked. I printed a couple of maps and cannot read the names of the streets or cities
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Fredandannie, we apologize for your disappointing experience with the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need further assistance.
Sincerely, Sam - The Epson Team
A Great New Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As I got tired of buying frequent refill Cartridges, decided to purchase one with refillable ink. I went in to my favorite Best Buy — Citrus Park! Michael Cuddyer helped me in picking Epson Printer. They delivered it home in a few hours. Timon Griffin of Geek Service came at the appointed time and set it up showed me how it functions. That’s Service!!
I would recommend this to a friendWorked pretty good for the first 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this printer is malfunctioning after 2yrs and 4 months.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish i would have bought this years ago! Ink last for ever!!
I would recommend this to a friend