Customer Ratings & Reviews

I read a few of the reviews (some good, some bad) but this printer has worked really good. It was easy set up; good print quality; and compact. It's louder than I expected but overall I am satisfied with my purchase.

I love the ease of setting this printer up and the print quality is great. It is easy to use and has great help for any issues that arise.

Printer was easy to setup. It does a nice really nice job. However its a little noisy on the initial start-up compared to our really old HP. I love the ink tank and hopefully it will last longer than the cartridges.

When my HP printer of 15 years died, I replaced it with another mid-range priced HP. The set up for the HP was tedious, and the required app was a nightmare. After hours of struggling, I returned it and did TONS of reviews on other printers. I finally decided on the Epson 4850, and I am so pleased! Easy set up. Connection to wi-fi was a breeze. It paired immediately with my MacBook Pro and my iPhone. The app isn't required with the Epson. I love the ink bottles in lieu of the expensive cartridges. The print quality is very good. The document feeder works great. I'm sold on the Epson, and I highly recommend it!

Prints great photos. This printer was easy to set up and use.

Easy to set up, easy to use. Loading ink was a breeze. Print quality is great.

Very nice printer. The ink tanks are large on this one. They say you can print about 7000 pages before you have to refill one. This model includes a fax as well and a port for a phone with the fax line. The screen is a touch screen and it is easy to navigate. I set this up using my phone and it takes you step by step. The ink for the first time setting up the machine uses about a quarter from the tanks as it charges the lines in the printer. This is pretty much a one time thing unless you run the printer dry. It also pretty quiet vs other printers I have owned in the past. You are able to print via you cell phone and wirelessly on your computer. All in all this is a nice complete package in one unit.

I’m really impressed with this Epson printer. The setup was straightforward, and the instructions were clear. The print quality is excellent, especially for color documents and photos. Ink lasts a long time, and the refillable system is a great money-saver. It’s quiet, fast, and perfect for both home and work use. Highly recommend!

I previously owned an Epson Workforce inkjet. It was an excellent printer but I used a substitute ink and the nozzle wouldn't clear. That printer was at least 7 years old so I looked forward to purchasing a new printer with the ink tank. This ET-4850 was a great purchase. I had to spend extra to get a paper tray and be able to automatically select print on both sides but it was worth it. The setup was reasonably simple, connecting to wi-fi took a few tries but everything else was prompt-driven. The copy quality is good although I haven't printed any pictures on photo-quality paper yet. It's relatively quiet. Even though the display is small it can be configured for the layout that best suits your needs. I love the smart scan features which are a big improvement. You can save time and use fewer steps to accomplish the work. Although it was a bit more expensive than some others I know the savings in ink purchases will easily offset the extra expense. I highly recommend this printer and believe Epson quality will allow it to perform for many years.

Great printer with a small footprint. Easy to set-up and operate.

So long cartridges. What a plus. The super tank is great. I found it relatively easy to set up. There are two things I don't like. I can't use my flash drives. The screen is very small. It is very hard to read and change settings. I guess I will just need to use my reading glasses. These are minor inconveniences when I look at the quality of the printing.

It has great printing quality. The set us was so easy, I just followed the prompts on my phone, it even told me when to be patient and about how much longer it would take. Some reviews said it was loud but it does not seem loud to me.

Good but noticeably slower than the Workforce Pro series. Scanning in particular is really slow, as is double sided printing. Aside from that, it is definitely more compact than the Workforce Pro, and has the same decently solid build quality. We'll see if the cost savings in ink are worth the speed tradeoff.

The setup went smoothly. The printing is fine. The sound of the printer could be changed (according to one member of my family), it grates on her nerves a bit, but I don't notice it particularly.

This is my first tank printer. It was easy to fill and I look forward to the cost savings over time as I refill the ink tanks. The printer is great, but the software is clunky and sometimes hard to use. I have both USB and WiFi capabilities, but the software doesn't want me to be able to use both. WiFi is probably better because I don't have to deal with long cables if the printer isn't close to my PC. I think part of the clunkiness with the software is because it wants me to use my phone, while I vastly prefer using my PC for all my printing needs. This printer is a bit noisier than my old one, but it's also a whole lot lighter. I like that. I have to remember to pull out the little drawer when I print or my documents are likely to go to the floor. It's ok, just inconvenient should I forget. Overall, it's a very nice little printer.

Be careful about the glowing reviews for this printer. You will notice that most of them were written by people who received the printer for free, in exchange for a review. Generally when people review a product they didn't pay for they are more forgiving of flaws. I needed a new home office / family printer when my HP 8600 Pro recently died. That printer made it about 10 years and other than the expensive ink cartridges I had very few complaints about it. The Epson EcoTank 4850 is positioned at the very top end of what most home users will purchase. I chose this model for the touch screen and the automatic document feeder (ADF). You also get a fax interface on this model which many customers (like myself) probably will never use. The idea with tank printers is that you will pay more for the printer hardware up front, in this case $500, and pay less for ink. Epson says the ink that comes with the printer should last for two years, and after that, two more years of ink is about $50. Certainly if you do a lot of printing, this is more economical than cartridges. I'm sure I spent many hundreds of dollars on the cartridges I put in my HP, but the printer was also only $299 when I bought it. When I took the 4850 out of the box I could not believe how tiny it was. This is not necessarily a great thing as I'll cover in a moment. The printer is setup with an app on your phone, using BlueTooth and during the setup it will ask if you want to connect to WiFi. The Epson app seems to work well for the most part and the setup went quite smoothly although the process where you align the print head I thought was more difficult than it needed to be... those test page prints are microscopic and I had to get reading glasses that I almost never use to see the fine lines and choose the best option. Print quality is okay, but not great, and not as good as on the 10 year old much less expensive HP. Using the Epson app with the default settings the print was very washed out and undersaturated. I had to adjust the settings and turn off color correction and do another print, which looked better, but still not that impressive for a $500 printer. I'm not sure if there is a way to calibrate color on the printer. Print speed is quite good and the quality for "fast drafts" is definitely acceptable. Most of my criticisms come down to how the printer is constructed and used. The printer doesn't hold very much paper compared to my old one, and you can't completely remove the cartridge to make loading small photo paper easier. It also sits directly below the output tray, so you often have to move the output tray to get at the paper you are trying to put into the unit. It is not very well thought out at all and everything here seems like it was subject to cost cutting. The touchscreen is incredibly tiny, much much smaller than the one on my old printer, and it doesn't tilt, so you have to bend over to look at it or squat down in front of it. Terrible! The automatic document feeder is very flimsy and can't load very many sheets, it is also slow and REALLY noisy. The scanner is similarly very cheap feeling and I'm worried that the scanner door might eventually break based on how it is constructed. All in all I would rate this printer as just "okay". I'm certainly not impressed by it at the price point and based on how flimsy everything feels I am very skeptical it will last as long as my old one.

We've been using this printer for a while now and we have NO complaints. It does everything we need it to do, its good on ink usage, and was super easy to set up and get going. HIGHLY recommend this printer for home or small business use. Their new approach to ink replenishment is a game changer!

Love the ease of use. Also impressed withe size. Takes up very little space. Print quality is excellenrt.

I really like the printer it’s super easy to work. I have yet to try to print out photos so I can’t comment on that at this point, but the function of the printer is is great. It does all sides without having to turn the page over it does it automatically even if you don’t know that the paper is going to paint it on both sides if necessary, it makes the decision for you printing on both sides not that was surprising to me. I wasn’t expecting that plus that saves paper so far I am very pleased with it. It is a bit pricey but other than that it works super great and ink does not run out right away, so it does last a little while. It’s pretty full still for a few months, and I print quite a bit.

I love my new Epson Ecotank printer. It was easy to setup and connect to all my devices. I could not believe the excellent print quality, or all the xtra features on the printer. Definitely an upgrade from my previous printer. Highly recommended.