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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1726 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the EcoTank ET-4850's print quality, ease of use, and straightforward setup. Many appreciate its compact size. While some users find the noise level a bit high and have experienced challenges with the document feeder and scanning functions, the positive feedback on printing and ease of use outweighs these concerns for most. A few customers also mentioned the printer's price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,726 reviews
  • Rated 1 out of 5 stars

    EPSON PRINTER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to connect to multiple devises, no phone support, prints 1/2 pages not full copy, color is muted not sharp, dont try to print photos poor quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed Buyer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediocre print quality, quirky user interface, lightweight construction quality. Buy a laser printer.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Rusty, we apologize for your disappointing experience with the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 5 out of 5 stars

    GREAT PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, complete up to date software, beautiful prints including on photo paper

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Eco tabk printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why they keep asking me to make a review on something that I purchased online and it didn't even make it to my house the guy who supposed to deliver my printer didn't deliver it and keep it for him self.and thats why im giving it a 1 star.i end up buying the printer somewhere els exact same printer and i love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highly DO NOT Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like and had to return. Color did not print true and print always seemed to have a blur and not crisp. I now have another printer that is just great that i like very much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer like the fact that I don't have to purchase anymore ink cartridges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little difficult to install but I have been very please with this product so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Et4850

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works as expected.. We've used as wireless several times... Worked great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. I bought this about 2 months ago and have never ending problems with print jobs getting stalled from Windows 10 as well as Ubuntu 20.x... my wife can't print from her Chromebook because the printer isn't "compatible". I paid ~$450 for this thing and it is also slow. Never would have bought another Epson except I was desperate and inventories were low. Won't do so again.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello bbneo, we're sorry to hear about your disappointment with your ET-4850 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides helpful information on the product support web page, including FAQs and self-help tools at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Additionally, your EcoTank printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 2 out of 5 stars

    Returned it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printing was slow and the prints looked very faded. The colors looked very dull so I returned it.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Lily, we apologize for your disappointing experience with the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. If we can help you with anything else, you can reach our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Hopefully, we can assist you with a future product. Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Print - OK, Scan - HORRIBLE, now returning it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned for two weeks...I find the printer to be satisfactory, nothing to get excited about. However the scanner is a MASSIVE p.o.j. Very, very disappointed. I have a ruler shaped Epson DS pocket scanner that I use because its FASTER and doesn't jam over and over again. NOW I have to go through all the BS to return this pile and get something else. GRRRRRR!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello BlacklightIndustries, we're sorry to hear about the disappointing experience with the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information such as FAQs and the User's Guide to help you troubleshoot most issues at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Additionally, your printer is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please reach our Advanced Support Team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Copier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nicely made copier that can hold 250 sheets of paper in the tray

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Epson ET-4850

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think there is a worse product on this planet than the Epson ET-4850. It is mind-boggling slow, printing either color or B&W, and has a high difficulty connecting with a wireless system, making the scan feature useless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Epson 4850

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson printer is great and is very useful would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for school, printing lots of stuff, doing well so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I wanted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer’s quality is amazing. The setup is really fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Ecotank Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase of this printer!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Jams & Paper Issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer jams alot and everytime I attempt to print I have to press "ok" because it does not recognize the paper type. I am working on trying to determine how to fix this issue. I have never had these types of issues with a printer. The cost for this printer is really too much for the types of issues I am dealing with.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we're sorry to hear about the paper jam issue with the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Your EcoTank printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Not plug-and-play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing the printer drivers was a bit of a headache. It wasn’t a plug-in-play experience, as I hoped. After the drivers were installed, it’s been working.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy would like to return it the color isn’t very has streaks in everything I print. Some people have luck with these printers me on the other hand have not. It prints just like my printer I’ve been trying to replace. I was so excited to use it because of the reviews.

    No, I would not recommend this to a friend
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