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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1726 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the EcoTank ET-4850's print quality, ease of use, and straightforward setup. Many appreciate its compact size. While some users find the noise level a bit high and have experienced challenges with the document feeder and scanning functions, the positive feedback on printing and ease of use outweighs these concerns for most. A few customers also mentioned the printer's price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,726 of 1,726 reviews
  • Rated 2 out of 5 stars

    Wi-Fi won’t work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t connect with my wifi. Kept shutting down Wi-Fi and cable every time I tried to print. I called my cable company, Epson and Best Buy. They couldn’t figure it out.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Dad1973, thank you for your feedback on the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information to address print Wi-Fi connectivity issues, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need any assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 2 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing seems OK, though I cannot see how much paper is available. The ADF did not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box my color prints were GRAINY, even at the highest quality setting. I did everything i could donto try ronsee if it fixes it like change paper, color profiles, wuality setting, every possible thing and it ONLY printed out grainy images no matter ehat. $400 for what? Ridiculous! I’m never going back to epson ever again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big Latency and Interruptions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has a big latency to print out image contained docs, not less 2-4 times of interruption for 12 pages doc any time and too slow…

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello EvgeniiK, we apologize for your disappointing experience with the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    No a good printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse printer i have ever buy..pictures comeup very messing everytime

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your return policy sucks, the printer doesn’t work. Overall it’s sucks

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello user306389, we apologize for your disappointing experience with the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

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