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Customer Ratings & Reviews

Your price for this item is $728.00
The comparable value price is $749.99

Customer reviews

Rating 4.6 out of 5 stars with 1277 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,277 reviews
  • Rated 5 out of 5 stars

    I love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it is a very complete printer, the images and colors come out beautiful. I renew it 100%. I am a craftsman and I love this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business owner and artist

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are other Epson printers that can do better quality photos but if you’re starting out as a business owner, this is a great printer to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    et_8550 new user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of thinking for me as well as formatting. I need to get used to all that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Ink last very long. Colors are beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer I ever own

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great! Absolutely in love, I can do so much with it. I converted it to a sublimation printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson ET8550

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product so much this is my second Epson ET8550 within the past 4 months.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer NEVER WORKED!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer and the only thing it allowed me to print was the initial test page. After that it kept giving me paper jam error messages even when there was no paper. Contacted Epson since it’s still under warranty and they are replacing with a refurbished printer, after I send this one back. So I paid almost $600 for a refurbished printer. I feel like the biggest SUCKER!!!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Richie, Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Regards, Dylan – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson ET-8550

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase item in store was shipped and arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shaq made me buy it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer overall! I watched tons of YouTube videos to get the perfect print! Loving it !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Way overpriced and constantly messes up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way overpriced and constantly messes up, do yourself the favor and save yourself a headache and do not buy.save your money and get a way better printer for less money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective upon set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saddens me to write this review. Purchased this printer less than 30 days ago and finally set it up on Friday. Didn't realize Best Buy return policy is 15 days and you have to pay $199 for Total Tech to be able to return within 30 or 60. This printer can't even get past alignment issues, always under the two same colors like there is something wrong with the print heads. Nothing changes despite following all Epson's suggestions. Best Buy basically washes their hands of it and Epson will be my next contact. What a shame for an expensive printer.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Coolatte, we’re sorry to hear you’re having issues with your Epson EcoTank Photo ET-8550. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Tony – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Epson 8550 malfunctioning within less than a year

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tray doesn’t want to manually open after pressing the output tray button. It struggles and then closes back. It makes a grinding and squeaky noise…

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi BenjaminB, we are sorry to hear you are having issues with your Epson printer. Your EcoTank Photo ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Grainy Images, poor machinery

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was do looking forward to this printer. Unfortunately the quality of the images is horrible, grainy and dull. Premium Paper constantly gets stuck. Yes the ink lasts but that is the only positive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware you may receive a used printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was suppose to receive a new printer but instead received a used one that already had ink and paper in it. I was out of town and did not get a chance to check it before their 15 day return window. Now I'm getting the run around. 1 person told me to use the 4yr extended warranty I purchased another told me to use the manufacturer's warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Devastated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Feb 25. Set it Mar 8. Attempted to use it Mar 11, and it’s broken. Error 031006

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my order an gone to open it an set up my item an the item looked used

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Michael M, we are sorry to hear you are having issues with your Epson printer. Your ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Good service at store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I talked quite a while at Best Buy about which printer to buy. I’m so glad I picked this model. I have small office and they do small projects with different size paper and prints so this works out great for me. Hook up to the computer went fantastically easy for me And I have an older computer. The photo paper fits in the slot. Nice pictures print out very nice computer software worked well with this printer. That’s where I usually have a problem ,set up was easy with the ink. I have nothing bad to say about this printer and I’m pretty fussy. It was $150 off big reason why I bought it. They didn’t have this in stock. They mailed it to my house in three days. What a deal at no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's expensive, but worth it in long run

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewing Prints: Please note when looking at pictures of monkey and elephant the larger print job is the Epson ET-8550. The smaller is my previous HP printer. Not the lack of details and how off colors are on the HP vs the Epson ET-8550 A very good photo lab quality printer. Go and get yourself some premium 13x19 matte paper and you'll have a printer that is really good at filling out a wall with your photos for a fraction of lab prints. I was worried about its ability to reproduce colors with only having one gray but it works really well. I put the print out against my color calibrated monitor and what was on screen was pretty close. What I noticed immediately over my old HP photo printer was that the grays looked gray and not blueish and my daughters red dress wasn't faded looking once printed but the same red pop in the photo. All in all I would say buy this if you are into printing photos. I'm getting prints that would have cost me $20-32 bucks out for $1.20-1.30ish at 13x19 and most of that was the expensive paper I bought that was $1.10ish a sheet. If you buy this printer make sure you download the drive from Epson. You don't need the extra tools unless you really want them but you want the full driver. The windows installed version is a light version and will be missing a ton of advanced features like the ability to print up to 13x19 and setting high quality print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Printer Epson ET 8550

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recently discovered Epson Ecotank printers and this is my favorite of the three I have. Set up was easy and the ability to print larger sizes is wonderful. Photo quality printing with its 6 inks is exceptional. And saving on ink is the icing on the cake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent photo-printer for serious creatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I set up the Epson EcoTank Photo ET-8550, I knew this was more than your average home all-in-one printer. The cartridge-free supertank design feels like a smart investment: the ink bottles are generous, the printing cost per photo is impressively low, and the spill-proof refills give peace of mind. The six-color Claria ET Premium ink system delivers vivid, rich colors and sharp detail — when printing borderless 13" × 19" photos or high-resolution graphics, the results truly stand out. The machine handled everything I threw at it: documents, wide-format photos, CD/DVD label printing, even some creative graphic layouts. Print speeds: decent for a high-quality photo output device, though naturally slower than the fastest document-only printers. For photo printing, it’s well-balanced between speed and quality. The user experience is clean: the interface is intuitive, the wireless connectivity and mobile printing worked smoothly, and the build quality feels robust. If you’re someone who prints large format photos or do frequent creative work (scrapbooking, design mock-ups, etc.), this is a strong performer. Paper handling is solid and supports a nice range of media sizes and types. On the flip side, there are a few trade-offs to consider. The upfront cost is higher than basic printers, so you’ll want to leverage the photo-print capability to get full value. Print speed, while fine for strong quality, won’t rival the fastest document-printers when you’re doing simple one-page prints. Also, the ink-system though economical over time, may feel over-engineered if your usage is very light (say only occasional home printing). Finally, given the wide-format support and the photo-quality focus, it occupies more space than a compact document-printer — something to check if desk real-estate is tight. Overall, I’d say: if you’re a hobbyist photographer, creative professional, or someone who loves printing large-format photos and values low ink cost per print, the ET-8550 is exceptional. If you’re just doing basic everyday printing and only rarely need photo prints, you might not use all its strengths. But for its intended audience, it hits the mark beautifully.

    I would recommend this to a friend
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