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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $579.99

Customer reviews

Rating 4.2 out of 5 stars with 160 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers praise the EcoTank Pro ET-5170's excellent print quality and ease of use, with many noting its straightforward setup and compact size. Positive feedback also highlights the printer's performance and convenient mobile connectivity. However, some users experienced challenges with paper jams, particularly in the automatic document feeder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 160 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer easy to use and beautiful pictures

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Madam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing three different printers & having to return them all due to one defect or another, I'm thrilled this Epson is working like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson ET-5170

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Epson printer, by far. We have purchased and returned at least 8 different printers in the last couple of months. This one was on sale for the price of an Epson ET-3850 so we gave it a shot. The print quality and speed are unmatched. I have printed out hundreds of color pages and I don't think the ink levels have moved at all.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy to use with Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking at this printer for a long time. The one that I had before was drinking up all of the ink even when using Black and White copies. I finally got tired of using my time and money replacing ink. Now once I filled all of the tanks I can print all of my copies and not watch my ink disappear. It prints like a dream. I highly recommend this printer!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't use much ink at all. The printer is fast, and the setup was seamless,

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Epson ET-5170

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, good print quality, and convenient ink monitoring. User interface took some adjusting to be able to scan, fax, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far! Prints as expected! Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Mediocare Performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm reasonably satisfied with this printer. It is missing a Print to Email feature that I'm used to having with my HP multifunction. The print speed is kind of slow for a business printer and scanning is also rather slow for a business printer. For this amount of money I expected a faster and more refined product.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi IgorG, we are sorry to hear you are having issues with your Epson printer. Your ET-5170 includes a 2-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Photo print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great print but I can not get it to print photos?

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Super tank printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great upgrade from the Epson ET-3750 we had in the front office. I love the multi-page feeding and the scan to computer feature, I also love being able to print from my phone. It looks great and is a wonderfully multifunctional addition to our office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epsom printer with great ink.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Copies come out great. Love sitting in another room and sending things to print via the internet. As far as I can tell these bottles of ink will be lasting so much longer than the expensive little cartridges. Best investment in a long time. ♥️

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Excellent ink savings!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EcoTank ink seems to last for 100s of pages! Set up was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Switched to Epson EcoTank Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years of HP printers and the endless pages of lines in my print, I made a switch to the Epson - EcoTank. So far it has printed perfectly every time AND the ink is so much cheaper. Time will tell but today I am a fan!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a great job for its size, and it prints quickly,

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Frustrated !!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was a negative star I could give this printer!! It prints ok but I have a medical office that requires the scanning function to be efficient. I spent so many hours trying to get my medical records to scan without jamming. I tried one sheet at a time , 2 sheets at a time. I tried copying the records on better paper. Nothing worked. The scanner feeder is absolutely the worse I have ever used. Its a shame because the rest of the printer is not that bad. So after my frustration level was off the charts I went back to Best Buys and explained my problem. Even though I am a total tech member and have been since it began, I was told there was nothing they could do. I then looked up a authorized repair facility thinking perhaps Espon could fix this design problem. But the closest repair shop was 50 miles from me. So I decided what is my time worth? I decided to move the printer to the front office and let it be used as just a printer since the scanner feeder doesnt work. And I was foolish enough to purchase another epson tank printer hoping the scanner issue was only on the et5170. I bought the Epson ET15000 for another $550.00 just on Friday the 7/28/23. Lord help me I am sitting at work on a Friday night and this scanner feeder is also useless. So my suggestion to anyone that needs a printer, Its pretty good, but if you need to fax or scan on either of these all in ones. Don't Bother!!! Epson has managed to get over $1400.00 from me in less than a year!! Thats the last dollar I will spend on these products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great work horse printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer that work efficiently. Friend purchased this printer and recommended because of ink capacity and quality of printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new Epson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was easy to install and set up. The ink tanks are easy to fill and always visible so that you can keep track of items you may need to purchase . The color pages are beautiful and I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, works great. Very satisfied with the scan, fax, copy and satisfied with the print.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper jam

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty let down with this for the cost. Pros: Cheap ink, fast printing. Cons: Touch Screen could be bigger, issues with paper jams especially in scanner feeder tray, no option for a direct connection option to a NAS for bulk scanning, software could be better (my 8yr hp scanner preformed better( Note -be careful not to add ink to wrong reservoir - I almost did that :)

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello goph, thank you for your feedback on the ET-5170 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-5170/s/SPT_C11CJ88201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great worth the money you should buy it you will not regret

    I would recommend this to a friend
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