Customer Ratings & Reviews
- Model:
- C11CJ88201
- SKU:
- 6459602
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the EcoTank Pro ET-5170's excellent print quality and ease of use, with many noting its straightforward setup and compact size. Positive feedback also highlights the printer's performance and convenient mobile connectivity. However, some users experienced challenges with paper jams, particularly in the automatic document feeder.
This summary was generated by AI based on customer reviews.
Printer Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the printer serves the basics an added feature would be to enlarge the prompts for copy, scan, etc. Copying is not intuitive.
I would recommend this to a friend- Cons mentioned:Paper jam
Printer Troubles
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jammed a lot. It was a nice idea, but just didn't print smoothly enough without trouble.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Stuff, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-5170 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Dylan – The Epson Team.
- Pros mentioned:Performance
Nice!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My all in one printer is so nice i bought it twice.
I would recommend this to a friend Sometimes you have to pay more.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the cheaper versions of Epson printers in the past. Time after time, something would go wrong with the cheaper Epson printers. I would have to return the cheaper versions back to Best Buy. I decided to buy the more expensive printer from Best Buy. No problems at all. Sometimes you have to pay more, in order to get what you are looking for.
I would recommend this to a friend- Pros mentioned:Print quality
Very Happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic machine! It’s a little loud but it’s fast.
I would recommend this to a friend - Pros mentioned:Print quality
#1
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best..........................................
I would recommend this to a friend Installation and operation gets high grades
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not hard to install and it works. The ink levels are easy to see which is a plus. Looking forward to printing much before it needs refills.
I would recommend this to a friendDecent printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good printer for small business or home printer. Printing could be a little clearer but like it over all.
I would recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow printer, not what salesman said it would be, would not buy again
No, I would not recommend this to a friendOverall a good machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good machine. Does what we need it to do. Lightweight but a bit flimsy if I had to be honest but you cant beat the value.
I would recommend this to a friend- Cons mentioned:Paper jam
find another product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy with this , fopr 600 product feels cheap, the feeeder was broken from the box and using the fax feature is horrible, too many calls from customers were not recieved, the phone would ring , but not print out, only got half of the faxes made, the super tank is a great idea, but they cut donw on quality, and what happen to a thumb drive port, , put it back in
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello jackedmunnd99, we apologize for your disappointing experience with the ET-5170 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-5170/s/SPT_C11CJ88201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
Epson Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Still getting used to things printing backward of what I have used for years, but know I will eventually be retrained. Good printer.
I would recommend this to a friend- Cons mentioned:Adf
Worst ADF on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is good, flatbed scanner is good, ADF is terrible, which was unfortunately my primary need. Would not recommend. The fit and finish is incredibly cheap and gets jammed up on literally one, perfectly flat sheet of paper going through the ADF. My prior Canon w/ ADF was a rockstar. Going back- this is nowhere near a >$600 piece of equipment.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello jlh1, we apologize for your disappointing experience with the ET-5170 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-5170/s/SPT_C11CJ88201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Save on ink!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great ink savings with eco tanks, smaller footprint than previous printer
I would recommend this to a friendBest printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best printers I have bought. I print hundreds of papers a week and it has kept up with no issues.
I would recommend this to a friendTank
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a real good one the futures it has are really good an with the ink cartridge that comes with it was just amazing good deal
I would recommend this to a friendPrinter Epson 5170.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best printer I’ve ever purchased! This printer does everything I needed and my printer ink cost has been cut to about 1/4 of all other printers I’ve owned.
I would recommend this to a friendWorth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had a few months and it has been great so far, I love that the paper print inward instead of out onto a flimsy tray.
I would recommend this to a friend- Pros mentioned:Performance
Bad Ink head
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this printer for 10 months. It worked great and then all the sudden it stopped printing images on paper. I like the eco-tank aspect of it but I don’t think it is worth it if the ink head doesn’t work after 10 months.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello EricG, we appreciate your feedback on the ET-5170 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-5170/s/SPT_C11CJ88201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Epson Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the printer, I save a lot of money on ink, The setting up is kind of stressful,
I would recommend this to a friend