Customer Ratings & Reviews

Purchased for a small business. Sometimes won’t print and has to be restarted. Will sometimes detect paper jam when none is present. Can’t completely speak on ink duration so far. But has been in use for about 1 month and hasn’t run out of ink. It’s nice that two sets of ink come in the box. Easy set up.

My wife runs math tutoring service and she needed a good printer to print the homework for her students. The goal was to get a reliable printer and save money on suplies like inc cartriges which are expensive for most of the printers but not with this model. It has a great solution to save money on inc cartriges which will last you long time. It is easy to use, I followed simple instructions to set up my new printer fast. So far no issues and we are very happy with this printer purchase.

Works perfectly and prints high quality pictures and color

This is the best inkjet printer that Epson makes for the money. You can't go wrong with this printer. The text is sharp, and the copies print fast. I have owned 12 inkjet printers and I have learned two things to keep them printing. First, print several copies every day to keep the nozzles from drying up. Second, since this is an EcoTank printer, keep the ink above the lowest level to prevent air from getting into the print head. Printers that have inkjet cartridges get air into the system every time you have to add a new cartridge causing print problems and that is one of the reasons one has to clean the print heads. I have also owned the Epson ET-5880 but had to return it after 10 months after a failed firmware update. The machine failed to turn off and back on after the update. This was also an excellent printer but not available when I needed a new printer. While waiting on availability for the ET-5880 or ET-5850, I purchased the ET-4850. For $250.00 more one can have the ET-5850 which is far superior to the ET-4850. The ET-5850 and ET-5880 come with 8 bottles of ink and the ET-4850 has only 4 bottles. The print on the ET-4850 is light and the LCD screen is much smaller compared to the ET-5850 or ET-5880. I have the ET-5850 and the ET-4850 setup as network printers so everyone in our house can print to them anytime from any device. Just make sure you download and install the drivers for the printers before you connect via Wi-Fi, USB cable, or Ethernet cable. After you get your printer setup and printing do yourself a favor and order a replacement ink maintenance box. The number of copies you get before you have to replace the box depends on how you use your printer. Every time you turn the machine off and on and clean the print heads you waste ink, and ink is dumped into the ink maintenance box. So, do yourself a favor print every day and leave your printer on.

Bought this for my wife's small business office and just finished setting it up. I've bought and set up a lot of printers over the years and, admittedly, many of them have become very simple to set up. But this ET-5850 is the simplest I've ever come across. I was fascinated and honestly a bit nervous about the EcoTank concept. The idea of dumping pigment into the printer felt like a potentially messy undertaking. But trust me on this: They've really thought it through, engineered it well, and made it just stupid easy. The pigment bottle nozzles are keyed to where you can't accidentally put the wrong color in the wrong tank. There was no dripping or spilling, and it honestly looked like you would have to really make a conscious effort to do either. The nozzles fit nice and snugly, and when you have them seated all the way then they begin transferring their contents into the tank. It doesn't feel like they could have made this work any better or easier than they did. I say all that because that was the part I was most hesitant about when ordering this printer - and now I know it's just a non-factor. The rest of the setup was just as easy. I think I was in for about 45 minutes from cutting the tape on the Epson box to mission accomplished, everything works and printing and scanning both tested from my wife's laptop. Also, I know some of the reviewers felt like the physical size of the 5850 was large. I'm the other way. I expected it to much larger and was impressed by its relatively compact footprint considering it is intended for small business use. FWIW: I paid full price for this thing. I wasn't given anything in exchange for my review. And I don't even know anybody who works for Epson or any related company that might have an interest in a positive review. Just wanted to share my great experience with this product so far.

Great! Easy to setup. Prints fast and clean. Photo are amazing! Really happy with this purchase.

I bought this printer several months ago and I wanted to test it to be sure I was able to write a good review on it. When I first bought this printer I was switching from a laser printer and I was not sure if the print speed would be fast enough for what I needed and if the ink was last as advertised. I put this machine to gauntlet. Since the day I purchased this printer in October 2020, I have printed over 9000 pages and I am still using first set of ink bottles that came with the unit (comes with two sets). The page print spend is not that bad and it is not as fast as a laser printer but the saving in ink makes ups for the extra minutes printing my large reports. The printer is little pricey but if you do a lot of printing your cost recovery is in the ink savings. I do have a couple of issues. 1. This printer is very noisy when it prints. 2. When one of the printer trays runs out of paper it does not automatically switch to the other tray. This for me is a little annoying because I usually use cloud printing to print when I am out of the office traveling and when I return to the office I expect the print jobs to be completed. 3.

It uses refillable ink tanks instead of cartridges, which can significantly reduce your printing costs over time. Epson even offers a two-year unlimited ink program with registration. The ET-5850 produces excellent quality prints, with crisp text, vivid colors, and good detail, even on plain paper. You can print from virtually anywhere with Wi-Fi Direct, Ethernet, and Bluetooth connectivity. Automatic duplexing ADF allows you to automatically print on both sides of paper and scan multi-page documents. This printer is bulky and may take up a significant amount of space on your desk. Slightly slower print speed compared to some laser printers.

I bought this printer to replace an HP M281 Laser Printer. I tried buying the off brand toner cartridges for $70 for a set of four they despite good reviews they failed after 3 months. I simply cannot justify spending $400 for geniune HP xl cartridges. So I was looking for speed, quality and ink affordability. This is based on my first impression, but I have to say I am very impressed. Very Fast, high quality $100 to replace ink every 18-24 months. Furthermore this printer in more flexible and sophisticated than the laser. It is a fairly large printer, but I have found a good spot for it. Actually exceeds my expectations. Most all of the reviews provided until recently were by beta testers who received the printer for free in exchange for a review. Unfortunately, I was not given this printer for free, so at least you know the review is by someone who paid for the product :).

Great printer. Easy setup. Everything I was looking for.

I had another EcoTank printer (ET-4850) and must say it was the worst product I've had from Epson. I was reluctant to continue with Epson but I read the reviews of this printer and thought it was a good choice. Frankly, this printer seems to be made well, works great and I've had no issue with it. Of course, I've not put it through it's paces like I'd done over time with the other. If you want a good product don't bother with the one I mention above, step up to the better one as I did. Yes, the price was too high but I bit the bullet!!!

This is the best printer I have ever used. It gives amazing quality prints, and I have really overused her and she has never let me down.

I needed a printer that was relatively inexpensive to operate as i was replacing an hp page wide and wanted to have excellent quality and wanted to print from wided and wirefree devices. This printer checked all the boxes. Initially I was concerned thet i would give up some speed because I was improving the quality of characters on the page but really once it started printing. I was unable to tell the difference in speed. My only negative is that this printer was alot more expensive than the pagewide.

Great printer with excellent features! Love two trays!

LOVE THIS. PERFECT FOR MY OFFICE GREAT AND FAST PRINTING

Excellent printer, fast,and color is very accurate. Would recommend this printer to anyone

Easy setup and easy to use. Happy with the Product.

First, I purchased this printer, it wasn't given to me for a review. Now the Pros: Set-up was straight forward, ink tanks filled easily with no mess. Printer and copy speeds are decent. Quality is good. Cons: The reason I purchased this printer was that it had two paper trays plus an additional paper tray on the back. I print my envelopes with electronic postage so having the option to always have envelopes loaded seemed like a good thing, the only problem with that logic is this printer can't correctly print a #10 envelope. I don't know if my next door neighbor knows anything about computers or printers but even if she knows nothing she would have been more help than the personnel at the Epson support center. After spending multiple hours on the phone with Epson support the printer still won't correctly print a #10 envelope. I could go on for quite a while on the support issues but suffice it to say those were several hours of my life wasted that I won't get back. In summary I would not recommend this printer to anyone. It is reasonably fast and the print quality is good but there are a lot of printers on the market that fit that description and at a much better price point.

This is by far the best printer I've ever owned. It is easy to use and understand. It is very economical as well.

When it is functioning properly it's a great printer and I love it. I have had a few communication issues which required a restart. Don't know if this was due to my wireless network or the printer. All I can say is the other wireless machines in our office have not had any issues. The "free" ink refill system is a big asset and 'sold' me on trying this printer despite the price tag. "Free" means you buy the refills, mail the documentation back and get a refund. If you do a lot of printing, this makes economical sense. Would have given a 5-star rating if I didn't have some of the early issues, but still would recommend it as I really like the product and all the functions.