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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 215 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the EcoTank Pro ET-5850's fast print speed and ease of use, praising its user-friendly touchscreen and straightforward setup. Many found the printer to be quiet in operation. However, some customers noted that the printer is expensive and experienced challenges with maintaining a stable Wi-Fi connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 215 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting used to it. Seems like it has all functions I need for my business

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer was a very good purchase , dont regreat spending the extra $

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Excellent Print and Scan Functions with Windows PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had this for just over a week and haven't tried photo printing yet, but so far it's been good for color printing and scanning from the ADF. Very fast and even on standard quality, the print is better than our old Canon MX870 on its highest quality setting. Couple of gripes to be aware of: 1)This printer is natively supported in Chrome OS which would have been great for our kid's school provided Chromebook, however, I have not found a way to select the paper tray and it defaults to Tray 1. Well the printer has 2 high capacity trays but Tray 1 is the only one that supports photo paper (it also does photo paper with a rear pull out tray). So I have letter paper loaded in Tray 2 and 4x6 photo paper in Tray 1. The Windows PC's properly select the tray based on the document being printed, but Chrome OS insists on using Tray 1 no matter what. And I haven't found a way to manually select a tray. 2) We have a Ubiquiti Unifi mesh wifi network. When setting up the printer, it offered me each access point individually rather than picking the best one which is literally 4ft away from the printer. After selecting that one, it claimed to connect, but the printer remained offline. After power cycling it did connect and worked for several days with no issues. Today, however, I went to print and it was showing offline again. Could not get it to reconnect without power cycling. This is troubling and could be a real nuisance if it keeps happening. Net result, if the network issue doesn't become a recurring problem, the printer has great features, print quality, and speed. Plus the Ecotanks make for super low cost printing. There's a lot here to love.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yea, it works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the auto receiving tray ejection so the receiving tray does not get dusty. The 500 page blank paper feature is real nice. The ease of removing jammed paper from the auto feed scanner is so much nicer than my last one. The bigger touch screen is easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great for home office user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a home based office orimter with this new Epson, and it works better than expected. As tax season began, that meant tons of printing. Fast, no primt issues or jams, and seems to sip the ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    I love her

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it in my mini supermarket and it is incredibly fast, everything is of excellent quality, I am in love with my printer, I recommend it, fast copies and amazing quality prints.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Average Printer for above average price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast print and response. Prints full bleed which is a plus, but it doesn't do well printing on glossy paper or I haven't figured it out yet. Definitely not just as easy as putting glossy paper in. The colors aren't as vibrant as I wanted them to be either for flyer advertisement printing. I do like the refillable ink option, but I haven't had it long enough to do the refill.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and problem free. This is the best printer I've ever owned in 30+ years of buying them. Yes, it's expensive but you get what you pay for on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refresh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer looks good at home and in the office. Quieter than previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Easy to use Economic Recommend G

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Eco Tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine. Bought this as an upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer! Super easy to set up and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy ans good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The epson et-5850 was easy to set up, but not quite as easy to understand the mechanical action of the paper delivery. Wireless system, and fax were also easy to set up. Overall, it has been in service at our small business and it has been a workhorse so far. Filling the ink tanks are swift; I have to say it's much easier with almost no chance of spilling ink via their newer ink delivery system [we have a smaller and much older ecotank printer at home and that was too easy to spill]. It looks like it will be a good steady printer for us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Epson Eco Tank Printer. And I love this one better than the others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed two of these printers in retail locations I manage. Great experience! Easy installation! Top notch print quality!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and print quality is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item seems to have a much improved document feeder and the Eco-Tank features saves a lot for a small business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than et1500

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than et15000. It does not slowdown. It works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great high end printer with low cost of operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great high capacity multifunction printer with low cost of operation. Does everything I want and does it extremely well. Easy to set up and operate. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an all in one printer that also faxed.. most printers nowadays do not fax, this one does... It didn't hurt that I got this one on sale for $200 off!

    I would recommend this to a friend
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