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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 215 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the EcoTank Pro ET-5850's fast print speed and ease of use, praising its user-friendly touchscreen and straightforward setup. Many found the printer to be quiet in operation. However, some customers noted that the printer is expensive and experienced challenges with maintaining a stable Wi-Fi connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 215 reviews
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an all in one printer that also faxed.. most printers nowadays do not fax, this one does... It didn't hurt that I got this one on sale for $200 off!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Lead Pastor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The copier has exceeded our expectations - so easy to set up and use - quality and speed are exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer and easy to use. Love the eco tanks!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Printer for color printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is really great! It's a bit pricey but printing is very cheap and print quality is amazing. It prints very fast both color and B&W. I highly recommend this printer to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Workhorse That Works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works flawlessly in the church office. It is efficient in speed, in use of ink, and taking care of items in production. The staff makes use of the various features and enjoys the two drawers allowing us to keep envelopes in one drawer and regular paper in the other.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer-Good Looking Results

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a home office and print and scan a lot. I owned an used a Brother MFC-L3770CDW for about 4 years until it died last week and the quality of printing was OK but not great. The cost of toner was extremely high, more than the printer cost. The Epson ECOtank cost of ink is really reasonable and the prints really look great. Speed is pretty comparable to the brother but quality seems much better and cost of use seems to be much lower. I believe this is a great option for my home office printer. So far so good. I would recommend it to anyone especially those who have a small office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love my Epson printer. 5850. What a nice unit. The quality is unmatched. Best of all I was able to make 3 payments. Best Buy is really the best!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy so far with this printer. I've been using it for a couple weeks now. I previously had a smaller Epson that worked well, but I'm opening a business and need a bigger printer to keep up with everything I need to print and scan. Super easy to use, and I've had no issues installing and using the software on my Mac. I'm looking forward to not having to buy expensive ink cartridges and and toner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Small Business printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it is functioning properly it's a great printer and I love it. I have had a few communication issues which required a restart. Don't know if this was due to my wireless network or the printer. All I can say is the other wireless machines in our office have not had any issues. The "free" ink refill system is a big asset and 'sold' me on trying this printer despite the price tag. "Free" means you buy the refills, mail the documentation back and get a refund. If you do a lot of printing, this makes economical sense. Would have given a 5-star rating if I didn't have some of the early issues, but still would recommend it as I really like the product and all the functions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Susana

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. I have the same brand at home and this is for my daughters business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s ink what do you want?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ink works like a charm, I popped it in and then it printed gsomething

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Miss Eco Tank Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer a few days ago for our small office. I have known for a while that the Epson product can product high quality image based prints but this model Epson Eco Tank ET-5850 can do it all and I am officially a fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and prints high quality pictures and color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro ET-5850

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of whistles and Bells Purchase for home use all in one This printer will out last my HP all in one which I had too replace every 2 1/2 years Epson INK will last about 6 to 9 months Daily use Software updates are excellent This printer has multiple features Will Scans both front and back And copy front and back You will not regret this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer- Fast. Great Color. NO CARTRIDGES! Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received at the Dickson City store was outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It’s prints super fast! Not too big for what it does. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great All-in-One Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace HP C410 Photosmart All-in-One printer. Ink costs less than C410 and has all features of C410 printer. Epson ET-5850 can do automatic double sided copying, a nice feature because many current All-in-One printers only do manual double sided copying.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer for Office!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer!! It's much faster than my first eco tank printer and I never have to buy toner!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Printer in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great. Easy to set up and many useful features for a home office, business or personal use.

    I would recommend this to a friend
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