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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 215 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the EcoTank Pro ET-5850's fast print speed and ease of use, praising its user-friendly touchscreen and straightforward setup. Many found the printer to be quiet in operation. However, some customers noted that the printer is expensive and experienced challenges with maintaining a stable Wi-Fi connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 215 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super printer - prints color prints fast. Ink has hardly moved since i received it. Love the large 4.3 display panel - much easier on the eyes!! Don't see how Epson thinks people can see the display panel on other models that are only 2.3 inch.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Highly recommended printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very promising printer for High volume printing and document scanning environment. Print quality is improved from previous models with auto inkjet cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Eco Tank Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been great so far, it prints well and is very fast. It meets all of our expectations and looking forward to more happy printing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so printer for the price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So so printer. For the money I expected it to at least have a Statement setting for scanning. Nope. Had to play around with custom settings to get something close to the size. Try to print a 3x5? Nope, just kept getting stuck. Print was lighter than any printer I've used. Only got a good shade when using the best option, which of course uses more ink. It's a ok printer for just basic printing. If a basic printer is all you need, save your money and get something basic. I needed something with more options, but didn't get those options that I needed.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello goldpaw, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your et-5850 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    small bussiness printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after the set up the printer works great, much faster than the old one we were using, copies take seconds

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Very fast copier, printer, and scanner

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this printer. It prints fast is good on ink great for small business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President /Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate Best Buy employees, always so helpful and knowledgeable. I did how ever return the printer; it just did not meet our office's needs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson EcoTank Pro ET-5850 Wireless All-In-One Inkj

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the great color copies and the coalition. It's sturdy and faster than our old one. The ink looks like it will last a long time and the cost of replacements are cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Get this printer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a work-Horse! This machine will do anything and everything you need from it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson 5850 eco-tank printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This home or small office all in one eco-tank is amazing. Easy and fast set up and you’re ready to print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for a few weeks and about 8 reams of paper. Everything working well, no jams either in printing or scanning, lots of ink left. Has a great feature, often times when changing paper, I forget to pull out the tray that catches the print outs. This printer automatically extends the tray so the print outs do no fall to the floor. Love that.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this printer no problems would by again good buy and it seems the ink cost less to buy ink as to a cartridge

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Wish Epson Would Fix This Problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new printer is doing the same thing previous model did, prints 2 lines of jibberish and Epson can't make it stop. There is an unusual amount of paper jams initially, hopefully this will not continue. Quality is good and the 2 years free ink is a great deal!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Betty S, we are sorry to hear you are having issues with your Epson printer. Your ET-5850 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home office. Love that it scans and prints double sided.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Ink Printer Available.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Printer. Best one I have purchased yet. I highly recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great small office/home office machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. The eco tanks are especially great value especially compared to a color laser printer of the same size.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great high volume home or small office environment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, speedy and high quality print - both color and BW. Would definitely recommend for a higher volume home or small office environment.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fast and reliable printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable printer. It saves money on toners.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer, so easy to use and set up, I use it for my home use and crafting.

    I would recommend this to a friend
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