Customer Ratings & Reviews
- Model:
- C11CJ29201
- |
- SKU:
- 6397580
Customer reviews
Rating 4.7 out of 5 stars with 199 reviews
(199 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the EcoTank Pro ET-5850's fast print speed and ease of use, praising its user-friendly touchscreen and straightforward setup. Many found the printer to be quiet in operation. However, some customers noted that the printer is expensive and experienced challenges with maintaining a stable Wi-Fi connection.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Efficient Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fast and easy to use. Nice two trays and back tray. The output tray automatically pull out when printing.
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
EcoTank ET-5850
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy along with adding cartridges. Printing was a little loud. Also had some frustrating tech issues
I would recommend this to a friend Rated 5 out of 5 stars
Eason ET-5850
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having had an earlier version of an Eason printer, can’t say enough about the ET-5850 EcoTank. Love that I can see how much ink is still available. Love this machine!!
I would recommend this to a friendRated 2 out of 5 stars
ESPON ALL IN ONE ET-5850
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine does not keep wireless connection. Too bad as I like the machine other than that and I needed the scan to pc connectivity. Called Geek Squad and Epson, nothing fixed it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi KOBR, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team.
Rated 5 out of 5 stars
Nice printer and scanner for the home office.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs well. Mild issues arose when first trying to scan, but those were software based. So far, I'm impressed with its printing capabilities.
I would recommend this to a friendRated 5 out of 5 stars
Great Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, user friendly and reliable. The only small complaint is it prints slow, but so do all the other printers in the same price range.
I would recommend this to a friendRated 3 out of 5 stars
Not enough information given at time of purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It required more things for my system and caused my server to fail.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Epson Customer, we are sorry to hear you are having issues with your Epson printer. Your ET-5850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Rated 4 out of 5 stars
Good printer. Mediocre utility software.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Unfortunately the scanner utility is not exactly what I was use to. The Workforce WP-4530 had the Best Scanner utility. I wish Epson would have kept up with the same quality.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for a small office. Fits 3 different paper/envelopes.
I would recommend this to a friendRated 5 out of 5 stars
A very nice printer.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had any issues with it since I've bought it. Get ready for alot of technology and cheap run cost.
I would recommend this to a friendRated 5 out of 5 stars
Best printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best printer for small businesses, especially when you’re working from home
I would recommend this to a friendRated 4 out of 5 stars
EcoTank Printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great right out of the box but after 6 months of ownership started to get ink blots on paper. Hard to keep machine clean.
I would recommend this to a friendRated 5 out of 5 stars
printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working great a pit hard to get set up but over all good look forward to working with it
I would recommend this to a friendRated 5 out of 5 stars
Everything you need for an office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Wish I could buy all these for myself. I’d start a business
I would recommend this to a friendRated 5 out of 5 stars
Tell em' Shaquille O'Neil sent ya.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Printer so far. Haven't used it a ton yet. I love the ink :)
I would recommend this to a friendRated 5 out of 5 stars
Excellent features. Easy to use.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Excellent, clear images on photos. Giving it an A plus.
I would recommend this to a friendRated 4 out of 5 stars
Epson et 5850
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems great so far. Packaged very well. Kinda big. Looking forward to putting it through paces.
I would recommend this to a friendRated 4 out of 5 stars
Treasurer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup. We are "saving" so much ink, compared to our previous printer.
I would recommend this to a friendRated 1 out of 5 stars
WiFi connection problems
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi connection problem, disconnecting from Wifi every hour
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi ManuelD, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-5850 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
- Pros mentioned:Ease of use, Print quality, Setup
Rated 5 out of 5 stars
Great All in One Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To start off the EcoTank Pro ET-5850 unboxing experience was very easy, just some blue tape holding things in place that needed to be taken off. The setup was quite easy as well, when setting it up it walks you through everything on the touch screen. Connecting it to my wireless router was very easy and very straight forward, as opposed to some other printers that I have had. The touch screen on this printer is very good, super responsive, the image quality is crisp and clear, it is honestly like using a modern-day smartphone. Now when it comes to actually using the thing on a day to day basis…filling it up with ink is very easy and you can’t mess it up. Each bottle has a special fitting on it, so it only works for the right colors. It automatically stops filling the ink cartridge when it is full so there is no need to worry about over filling them. I was skeptical about there being a mess since “no drip” technology has failed me before, but with this there is actually no drip and was very clean. I love this EcoTank because it lasts SOOO much longer than the conventional way. The only problem I had with the printing is on the very first page I printed there was a black ink blotch on it, but after printing about 500 more pages that never happened again. The print quality is very good on photopaper, I was impressed. Now this printer is not for someone who prints a couple pages here and there, it is definitely for someone who is constantly printing documents, scanning documents, or for a small business. This thing is big and heavy so you will need to have a dedicated spot for it. One last note. After you download the software on your computer, scanning documents becomes so easy. I scanned a 45-page document in no time and saved it straight to a pdf on my computer, this was all wirelessly. Now I have to say that this is an unbiased review, even though I received this as a beta unit. Everything I said in the review is true and I personally truly believe it. I received no instruction on what to say or write, only that I needed to put this last sentence in here… This is a review for the Epson EcoTank Pro ET-5850 Supertank Printer that I received free of charge to do a beta test and review
I would recommend this to a friend



















