Customer Ratings & Reviews
- Model:
- EPSON XP-4100 PRINTER C11CG33
- SKU:
- 6348813
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Expression Home XP-4100 Wireless All-In-One Inkjet Printer for its ease of use, excellent print quality, and convenient size. Many also appreciate its reasonable price and wireless functionality, along with the straightforward setup process. Positive feedback highlights the printer's reliability. A small number of users noted that the printer can be noisy during operation.
This summary was generated by AI based on customer reviews.
Corporate Greed at it's Worst!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One would expect that once you buy a product it is yours to use as you see fit. Greedy epson thinks they should control your use by making generic ink unrecognizable by the printer. Replaced the black ink in MY printer that was BOUGHT & PAID for with a generic ink cartridge which worked until I downloaded a new update from epson. DO NOT BUY THIS PRINTER. Ink last for a very very short time and are so expensive! WHICH IS WHY WE BUY GENERIC INK EPSON!!!!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointment with the XP-4100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4100/s/SPT_C11CG33201. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
The worst printer I ever bought , Forever paperjam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer just over 60 days ago . I knew I should have returned it right away. My mistake that I didn't. My usage is very light just to print utility bills and occasional coupons. I have had many printers in the past and decided to get a All In One. There hasn't been a time that I didn't get a paper jam and had to reprint and waste ink. Also there's no paper try so every time you need to load it. Also you can only about 10 sheets of paper at a time. AVOID THIS ITEM AND SPEND A LITTLE EXTRA ON ANYTHING BUT THIS PRINTER.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear Valued Customer, we're sorry to hear that you were not completely satisfied with your Epson XP-4100. Customer feedback is very important to us. We’ll make sure your feedback gets to the right Epson departments to help improve the performance and quality of our products. Additionally, Epson provides information that can help you troubleshoot paper feed problems in the User's Guide at https://files.support.epson.com/docid/cpd5/cpd56917.pdf. Refer to the "Solving Paper Problems" on page 207. If you prefer to speak to someone from our support team, please call (562)276-4382; Hours: Monday – Friday, 6 am – 8 pm PT; Saturday, 7 am – 4 pm PT.
Sincerely,
Bobby - The Epson Team
Avoid
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was on a low price and picked it up since I don’t really print that much but the printer lasted only four months. I should’ve got the replacement plan
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Xmas10, we apologize for your disappointing experience with the XP-4100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4100/s/SPT_C11CG33201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Sam - The Epson Team
What's going on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You don't even have the black ink for this printer. The cartridges I received said they were empty as soon as I installed them, I only got to print about 30 pages. You Suck
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello StoneySoftApps, we sincerely apologize for the trouble that you had encountered with the ink cartridges. Your Epson XP-4100 is backed by a 1-year Limited Warranty and includes free lifetime technical support. Our Advanced Support Team would like to hear more from you, and they can be reached at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We're here to help. Kind Regards, Bobby D. - The Epson Team.
No
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was hard and the printer never finished installation of drivers for WiFi and if you turn unit off then back on it would disconnect WiFi so too much to deal with first week
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Djay, we're sorry for the disappointing experience you've encountered with your Epson printer. We're here to help and would like to hear more about the setup and connectivity issues that you're experiencing. Please give our Advanced Epson Support Team the opportunity to assist you by calling 1-800-241-5794; Hours: Monday – Friday, 6 am – 8 pm PT. Thank you for your patience.
Sincerely,
Bobby – The Epson Team
Overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to use this printer, but I'm so disappointed, I've only used it a few times, and it's already out of ink. It's a V8 of printer ink, will be returning. I gave 2 stars because I did like the wireless feature.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Hickory83, we're sorry to hear you were not satisfied with your Epson XP-4100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time in sharing your experience and hope you have a nice day.
Kind Regards,
Elizabeth – The Epson Team.
It’s ok just around the home
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok printer to meet the needs of the average family. My only complaint is that it needs a lot of updating and sometimes restarting to get the wireless connection working. It’s also tricky to get a phone connected
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Chad758, your XP-4100 includes free lifetime technical support, and we're here to help. Epson provides useful information to help troubleshoot most problems with wireless connectivity in the FAQs at www.epson.com/s/SPT_C11CG33201#faq-8796127635532. If you need further assistance, our support support team would be happy to help and can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby D. - The Epson Team.
Paper loading is wonky.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The paper jams often when loading It also leaves a horrible black ink mark in the upper corner when printing. I needed a simple cheap printer, but would have preferred one that didn't have a problem every 10th page.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello SAMnyc, we're here to help, and we would like to hear more about the black ink mark issue that you've encountered. Your Expression Home XP-4100 comes with a 1-year Limited Warranty and free lifetime technical support. Please reach out to our support team by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-4100; Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to hearing from you. Sincerely, Bobby D. - The Epson Team.
Worth about what I paid for it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on sale - Came with temporary ink cartridges - Ran dry after set up and had to try and find new cartridges. Best Buy didn’t have cartridges. Finally found at Target. Should have bought the Canon I originally wanted.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Corky, we're sorry for the disappointing experience you've encountered with your Epson printer. We're here to help. Ink is available for your printer here: https://www.bestbuy.com/site/epson/epson-printers/pcmcat139900050009.c?id=pcmcat139900050009&qp=easyreplenish_facet%3DEasy%20Replenish~Automatic%20Ink%20Reorder%20Eligible. Additionally, your XP-4100 includes free lifetime technical support, so if you need additional assistance or have questions, feel free to contact us at (562)276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT.
Kind Regards,
Bobby — The Epson Team
Too slow and ink hungry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sent this back. It took forever to print and in one week I already needed ink! I kept it for a week and a half. I am working at home and needed a printer. It might be fine if you're just printing a few things.
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay if you only want to print something small or copy. I’m not very impressed with this because you’ve got to unplug it and plug it back in for it even to power up at times. Should have bought a different one
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Cass, we appreciate your feedback, and we would like to hear more about the connectivity issues that you've experienced. Your Epson XP-4100 includes free lifetime technical support, and you can contact our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We hope to hear from you soon. Kind Regards, Bobby D. - The Epson Team.
Good features ruined by aweful ink consumption
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could have been a great printer. Except that the ink lasts about 30-35 pages at a price of $35. Or about a dollar per page. Absolutely ridiculous. When the ink runs out I will be throwing the printer away and buying an HP. Also, Epson put out some firmware that makes the printer recognize third party ink and will no longer work with cheaper ink. Do not buy.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Biggame338, the Epson XP-4100 is designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are not compatible, and even if described as compatible, may not function properly. From time to time, Epson updates its firmware to ensure the printer operates as designed. Epson provides information about the design of the printer on the box, as well as many other locations, including materials shipped with the printer. If we can help with ink consumption or anything else, please reach out to our Epson Support Team at (562)276-4382; Hours: Monday – Friday, 6 am – 8 pm PT; Saturday, 7 am – 4 pm PT.
Sincerely,
Bobby – The Epson Team
Good printer, expensive ink
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is only 3 months old and I only printed about five very short documents. It's already out of black ink which cost $40 a cartridge. Outrageously expensive to use.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Neal, we're sorry for the disappointing experience you’ve encountered with your Epson printer. Your XP-4100 includes a 1-year Limited Warranty and free lifetime technical support. Our Epson Support Team can also help you customize your print settings for more efficient ink consumption. You can call us at (562)276-4382 between 6 am - 8 pm (PT), Monday - Friday, or from 7 am - 4 pm (PT) on Saturdays.
Regards,
Bobby – The Epson Team
Do not waste money on Epson, the ink is overprice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys, do not waste money on any of these Epson garbage printers, the ink is super expensive and the printer does not recognize any third-party cartridges. The price was around ~50 and you could only print 5 pictures or less than 100 pages and the cartridges ran empty. Definitely trash, go buy Canon or HP, they are much better products IMO
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience. The Epson XP-4100 printer was designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are not compatible, and even if described as compatible, they may not function properly or at all. You can avoid such restrictions with other printers, such as Epson EcoTank cartridge-free printers. Epson provides information about the printer's design on the box and in many different locations and materials included with the printer and on the website. If we can help you with anything else, please get in touch with Epson Support at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Waste of ink
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer waste ink. I’ve gone through 4 black cartridges. That’s 80 dollars in 2 months. Even using black and white goes through the other color cartridges. I’ve reached out to epson support team they showed me the online question that other people have the same issue and the printer uses the the color ink so the printer head won’t damage. It’s a real waste of money for ink.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello CaptPickard, we're sorry about your disappointing experience with the XP-4100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4100/s/SPT_C11CG33201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance. Sincerely, Sam - The Epson Team.
Cheap upfront cost, expensive upkeep
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was impressed with this printer at first, until after 3 days I was already prompted to replace the ink cartridges. I'm not someone who prints a lot, maybe 5-15 pages a day while working from home. Since the first cartridge replacement I've ordered XL capacity and am still running through the same issue. I've spent double on ink than I did the purchase price in less than a month of owning this device. Save yourself the headache and get an eco brand or something higher quality. It would be one thing if this printer printed high quality pages, but most of the time it's low res and fuzzy.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi MoneySaver, we appreciate your time in sharing your experience. The ink cartridges included with the Epson XP-4100 are designed for initial setup only and your printer will use most of this ink to charge the ink delivery system. Many factors affect cartridge yield and you can find the information at www.epson.com/ink-yield-cartridge-info, along with the ink yields on the product’s home page at www.epson.com/p/C11CG33201#specifications. If you’d like to call our Epson Support Team again, we’d be happy to help you try to optimize any settings to improve print yield. Please call (562) 276-4382; Hours: Monday - Friday, 8 am - 4 pm PT. Sincerely, Bobby D. - The Epson Team.
Epson printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works okay with my laptop, but does not work with my wife's desktop. Not a good printer...I've had several Epson printers and this is the first one that has been poor quality.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello RayRay, we're sorry to hear you're having trouble with the Epson XP-4100. Your Expression Home printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. Our support team would like to hear about the setup issues you're experiencing and can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-4100; Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to your call. Kind Regards, Bobby - The Epson Team.
stay clear of this printer unless you like bad 1s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.horrible horrible printer brand new out of the box and the color ink cartridges are already stating low after 7 I freaking repeat 7 low quality color prints!!! and now I'm trying to print a black and white barcode receipt and even though it says I can still print in black and white only, it automatically prompts to wanting me to change the color cartridges first so yeah definitely stay clear of this printer and you know what, maybe even this company but I don't have confirmation on that last part!!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello ChrisG, we're sorry to hear about your disappointment with the XP-4100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4100/s/SPT_C11CG33201. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After being furloughed from my job, I knew I'd need to have a printer to keep up with other employment issues. I bought this printer, set it up easily and then found the following issues: 1. It takes forever for the printer to print 2. It is on its third set of ink cartridges so far (less than 40 days old) 3. I called Epson for some troubleshooting help - they were not helpful at all and I couldn't understand the person on the phone. Sad overall experience
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear Valued Customer, thank you for sharing your experience with the Epson XP-4100. We strive to improve the performance and quality of our products and will forward your feedback to the relevant Epson departments. Should you have questions or need assistance, the Epson Support Team would be happy to help. You can reach them at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Bobby D. - The Epson Team.
DOA - Cheep and junky - Bad customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Let me preface this with this - I work in IT and server administration. Technology is fun to me and I'd like to think I'm decently experienced with it. So I am sure this is not User Error I set this up exactly as instructed and when trying to print anything it was all faded and hardly showing up. Then the ink carts started leaking everywhere..... I contacted their support department to give Epson a chance to remedy the situation but they were useless and had no clue. Bad company and poorly made products. 0/10
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello MattDeezly, we're here to help . Based on your description, this issue is most likely related clogged nozzles. Epson provides useful information in the FAQs at www.epson.com/s/SPT_C11CG33201#questions to help recover and avoid clogged nozzles. If you need further assistance, your Expression Home XP-4100 includes free lifetime technical support, and our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team.