Customer Ratings & Reviews
- Model:
- EPSON XP-4100 PRINTER C11CG33
- SKU:
- 6348813
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Expression Home XP-4100 Wireless All-In-One Inkjet Printer for its ease of use, excellent print quality, and convenient size. Many also appreciate its reasonable price and wireless functionality, along with the straightforward setup process. Positive feedback highlights the printer's reliability. A small number of users noted that the printer can be noisy during operation.
This summary was generated by AI based on customer reviews.
You get what you pay for
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. It does what it is supposed to do but I spent a lot of money on ink. Now it just collects dust in my closet. I should have spent more money on a better printer
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello montzgirl80, thank you for sharing your experience with the Epson XP-4100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. Additionally, Epson provides useful information to help with ink consumption, including FAQs and self-help tools, on the product support website at www.epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4100/s/SPT_C11CG33201#questions. If you need further assistance to help optimize your print settings for more efficient ink consumption, please reach our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team.
Difficult to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a plug and play printer/scanner. I have spent more time setting up the printer, configuring it to print from my tablet, trying to get it to scan multiple pages than I have just printing stuff. I was looking for a simple printer that would be easy to use. It is not a touchscreen which would have been okay had it not be so difficult to figure out the buttons to push from the screen.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Lisa, we're sorry to hear you're having difficulties with the XP-4100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides helpful information on the product support web page, including FAQs and self-help tools at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4100/s/SPT_C11CG33201#questions. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
UPSET
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the printer online back in March of 2021. Due to COVID and being an essential worker, I'm Just really getting a chance to unbox and set it up. Only to find out that this printer is faulty!!! Set it up and loaded the ink cartridges and it says that its not enough ink. I took those out and opened the extra ink cartridges that i purchased for it and those say the same thing!!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Yolanda, we're sorry to hear about your disappointing experience with the XP-4100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4100/s/SPT_C11CG33201#questions. Your Expression printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t print after several emails and phone conversation, support said they would replace, for several weeks without printer, no compensation for hassle. Ink that comes with this printer is very limited which is par for the course in cheaper printers. Spent more on replacement ink then on printer. Support said I had to take to FedEX drop station to return, after objecting due to Coved-19, they agreed to a pick up after a lengthy phone call.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Bigmotz, we sincerely apologize for the disappointing experience that you had encountered our support and the Epson XP-4100. Your business and feedback is important to us. If you need further assistance, please call our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby D. - The Epson Team.
Works well in the beginning
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in April, it lasted until July. Paper wont feed into the printer anymore constantly says the printer is out of paper even though there is paper there and it wont print anything.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Jose, we're here to help, and we would like to hear more about the paper feed issues that you've encountered. Your XP-4100 includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team for assistance by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-4100. Sincerely, Bobby D. - The Epson Team.
good scanner, bad printer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scanner, great networking, crap printing. Have to run all of the maintaince options just to get 1 page with out lines. average is 5 bad pages to 1 good print.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, thanks for sharing your experience. We appreciate your business, and we'll forward your feedback to the relevant department to help improve the performance and quality of our products. If you ever need assistance, your XP-4100 printer includes free lifetime tech support, and our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Regards, Sam - The Epson Team.
The printer does not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer doesn't work. Fortunately we bought a warranty but of course - I don't think the store is even open right now. I desperately need a printer and am furious that this is the 2nd one I've bought from you which doesn't work at all. The first was a small toner-only version which won't pull the sheets of paper through. Since the beginning! And now, this one, simply will not function at all. My son is a computer geek so he knows how to install these things - so it isn't that we are doing something wrong here. Very very frustrating.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear UnhappyCustomer, we sincerely apologize for the trouble that you have experienced. Your Epson XP-4100 includes a 1-year Limited Warranty and free lifetime technical support. Please give us another chance to help by calling our Epson Advanced Support Team directly at 1-800-241-5794; Hours: Monday - Friday, 8 am - 4 pm (PT). We appreciate your time and we look forward to your call. Kind Regards, Bobby D. - The Epson Team.
bad investment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.print quality is standard but the cost at which the ink runs out is ridiculous even though I don't print as much. invest in a laser printer instead.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Mosarp, we're sorry to hear about your disappointing experience with the XP-4100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4100/s/SPT_C11CG33201#questions. Your Expression printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Horrible tech support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 weeks ago, and today screen was stuck in some weird mode and Chinese language. Called tech support, and she kept putting me on hold and asking same questions over and over again. Had no clue what to do and kept having me try the same thing. Very frustrating experience, did not resolve anything and is being returned today. Epson needs to screen there tech support better.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Fletch, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Please give us another chance to help by calling our Advanced Epson Support Team directly at (800) 241-5794 between 6am – 8pm (PT), Monday – Friday.
Kind Regards,
Bobby – The Epson Team
Disposable once cartrige runs out
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink cartridges don't last, then you have to constatly clean them which wastes ink. As soon as it's ready to print again your color cartridges have run out and it won't allow you to print in black and white. At less than $50 what did I expect? To print at least ten pages, then I bought two black cartridges which cost me $40 and now the CMY are all empty from having to clean the print head. Not even a good paperweight.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello AASK, thank you for sharing your experience with the Epson XP-4100. Customer feedback is important to us. Performing regular maintenance, such as a daily nozzle check, could greatly reduce the need for print head cleaning. Our Epson Support Team can also help you customize your print settings for more efficient ink consumption. If you need further assistance, your Expression printer includes free lifetime tech support, and you can call us at (562) 276-4382 between 7 pm - 4 pm PT, Monday - Friday. Regards, Bobby D. - The Epson Team.
Go for a different brand.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for the wife before Christmas, she never took out of the box, today 3/24/22 I took out myself and it takes many steps to get it going, happy it’s Wi-Fi but tried some 4x6 prints and very muted color, cleaned the head 3 times and the same, plus it eats up all the ink doing that, would return it but it’s too late, now have to get more ink for my money pit, maybe I should have got another brand as my HP lazer was no problem.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience with the Epson XP-4100 printer. Your Expression printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. You can avoid such restrictions with other printers, such as Epson EcoTank cartridge-free printers. If you would like help optimizing your print settings for more efficient ink consumption or anything else, you can reach our Advanced Support Team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday.
Sincerely, Sam - The Epson Team
WORST. PRINTER. EVER.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer I have ever seen. Barely prints just black text, spotty with white lines through it. When I try to print images it's even worse - everything has a red tint to it. I've tried everything for troubleshooting including replacing the cartridges and cleaning print heads. On my Mac I do not get the. option to edit the color management to try to adjust it. Total waste of money, I now have to buy a new printer and recycle this one because the print quality is absolutely unacceptable.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Tamara, we understand your frustration, and we're here to help. Your Expression Home XP-4105 printer is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please allow us to assist by calling our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby - The Epson Team.
Defective on set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was defective on set up. I started the process and halfway through it just showed an error message that said it was unable to set up. My husband looked into it and apparently it is a common problem with this printer. A huge waste of time, I had to return it and buy something new. I don’t recommend.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Rachel, we're sorry to hear about your disappointment with the XP-4100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Sam - The Epson Team.
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ran out of ink in less than 2 weeks and it's not like I'm printing everyday. This was a cheap printer, but I can see that it's going to cost me in ink in the long run
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Cathy, we appreciate your time in sharing your experience. The ink cartridges included with the Epson XP-4100 are designed for initial setup only and most of this ink is used to charge the ink delivery system. Many factors that affect cartridge yield and you can find the information at www.epson.com/ink-yield-cartridge-info, along with the ink yields on the product’s home page at www.epson.com/p/C11CG33201#specifications, Additionally, your Expression Home printer comes with free lifetime technical support, and we can help optimize your print settings for efficient ink consunption. If you would like to speak to someone from Epson Support, please call (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby D. - The Epson Team.
Don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible printer. Its used as a home printer, so I dont use it a lot. Months can pass without being used. It was working fine for the first months, until it was updated, which forced you to buy the original Epson ink @ 60+, then it drained all that ink in max., 2 days, with less thant 10 pages printed, most b&w, and like 2 or 3 in color. Not recommended. I want a refund or a replacement.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we apologize for your disappointing experience with the XP-4100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4100/s/SPT_C11CG33201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
PIECE OF TRASH!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this hunk of junk for months and struggle EVERY SINGLE TIME trying to print the most simple of things. Not one device I own has any issues connecting to WiFi except this one. Never connects. I tried to hardwire it to my computer and needed to download some program to allow it to print. It is constantly doing updates to itself. It is the worst experience I ever had with a printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Cait, we apologize for your disappointing experience with the XP-4100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4100/s/SPT_C11CG33201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
I regret buying this.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money. This printer only prints half pages when doing two-sided printing and it never connected to my wifi because it could not find my network. I called the customer service line for assistance and the representative was unable to assist and appeared unknowledgeable. I troubleshooted with online resources to no avail. This is a regrettable purchase.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear Valued Customer, we're sorry to hear you're having trouble with the Epson XP-4100. Your Expression Home printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. Our support team would like to hear about the 2-sided printing and Wi-Fi connectivity issues you're experiencing and can be reached by phone at (562) 276-4382 or by email at www.epson.com/s/SPT_C11CG33201; Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to your call. Kind Regards, Bobby - The Epson Team.
Horrible printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible. Went to use it after using it maybe twice and the pages are all screwed up. Tried fixing it by doing maintenance. Helped a little bit, but still wouldn't print right. Because of this crap, we had to cancel a very important meeting. I give 0 stars. We had a Brother printer and it was awesome.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Monica, we're sorry to hear about your disappointing experience with the XP-4100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information to address most problems, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4100/s/SPT_C11CG33201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance.
Sincerely, Sam - The Epson Team.
WORST PRINTER ON THE MARKET
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HUNK OF JUNK!!!! I have owned this paperweight since October. It has NEVER printed properly. It cuts all the words in half if it bothers to print them at all. It consistently disconnects from my laptop and has to be completely reinstalled. This is the worst printer I've ever owned. My advice - DON'T BUY THIS PIECE OF GARBAGE
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Lisa, we're sorry to hear about your disappointing experience with the XP-4100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4100/s/SPT_C11CG33201#questions. Your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Slow and use too much ink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess you get what you pay for. For a seldom used printer it may serve the purpose, but if you are busy using your printer even for hobbies.....I wouldn't recommend it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Goodguy, we're sorry to hear you've experienced issues with the Epson XP-4100. We value your business and would welcome the opportunity to help you. Your printer includes free lifetime technical support, and you can contact our support team at (562) 276-4382; Hours: Monday - Friday, 6 am - 8 pm PT; Saturday, 7 am - 4 pm PT. We hope to hear from you soon. Kind Regards, Bobby - The Epson Team.