Customer Ratings & Reviews
- Model:
- C11CK61201
- SKU:
- 6516129
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Expression Home XP-5200 All-in-One Inkjet Printer for its great print quality and ease of use. Many appreciate its overall performance as a printer, copier, and scanner, as well as its suitable size for smaller spaces and reliable connectivity. The printer is also praised for its easy setup and paper tray, quiet operation, and good value for the price, however, some customers have noted that the screen is not a touchscreen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Printet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer with good features. Prints great pics
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i though. Fast simple and easy to install
I would recommend this to a friend Ink
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer but...Ive had to buy 3 ink packs to see what is wrong with this printer. I have no idea why the ink is disappearing. I put in cartridges & the in k is low
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi mv93, we are sorry to hear you are having issues with your Epson printer. Your XP-5200 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Short life cartridges
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the printer on June 4th. Already replaced black cartridge. Now all color cartridges show low and never print in color. Going to be expensive to operate in the long run. Home personal limited use. Should have researched the product more before purchase.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Hnlgma808, we are sorry you are disappointed with your Epson printer’s cartridge life. Your XP-5200 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings to optimize ink usage. Please contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We look forward to your call. Regards, Joseph – The Epson Team.
- Pros mentioned:Ease of use
Perfect size for room printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact easy to set up Epson printer Phone app available
I would recommend this to a friend Epson printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably won't buy it again, ink is expensive and it has to have all 4 in it to print at all, more research up front before buying
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Drtracr, we are sorry to hear you are having issues with your Epson printer. Your XP-5200 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
Decent output, expensive per page ink cost.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality printer with a very invasive Ink monitoring system. The included color inks lasted all of 2 sparsely printed pictures. If you use it a lot, you might want something else.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Zartan, you can find product information, including FAQs and recommended settings on how to optimize ink usage, in the product User’s Guide at www.epson.com/support/xp5200 . If you continue to experience this issue, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Epson 5200 printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well per capabilities of the printer. I kind of with I would have purchased a model with a tray, so scanning multiple docs would have been easier.
I would recommend this to a friendNot worth a dime!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is not a manual nor anything in the box letting you know you can NOT just use black ink. ALL OF THE COLOR CARTRIDGES need to be full and fully charged for the printer to work. Same applies to the "maintenance box." At any time without warning the printer will stop working until you replace it. Mostly only sold by Epson, so you need to order one snd have it standing by. Ink quality is poor. Even the extra capacity cartridge runs out quickly printing average pages. So far with the replacement ink and box, paying more than twice the cost of the printer. Tech support is awful. Very high maintenance printer below average performance.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Lovesfrozenyogurt, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.
NO WIFI PROBLEMS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Chromebook and the printer I had was not working well with the Chromebook. Always problems with WIFI connections. The Epson has been printing as it should with no WIFI connection problems.
I would recommend this to a friendWorks Well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and doesn't make you subscribe for ink refills
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase as it a+ in quality and performance. Best Buy has always provided quality, service and value for every purchase and I have been a customer for many years.
I would recommend this to a friendBest of them all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A printer that you can count on and plus the ink will not dry up.
I would recommend this to a friendSo Far So Good... Appears to Suck A Lot of Ink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good printer, but it looks like it sucks ink. We've only printed about 6 or so pages, mostly black, and the ink gauges are already at about 75%.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello GravityMan, we appreciate your feedback on the XP-5200 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-5200/s/SPT_C11CK61201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! It's not the fastest at printing which is expected for the price.
I would recommend this to a friendCannot Print Black & White with Low Color Inks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not allow you to print in black & white unless all other cartridges have ink available. The cartridges are tiny and expensive. It is also very slow and is constantly requiring updates that do not seem to improve anything.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi JessicaZ, Epson printers contain a permanent print head that must be charged with all colors to work. Even when you are printing only black text, a small amount of color ink is used to keep air bubbles from entering. Air bubbles can damage the print head. If we can help you with anything else, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Nice unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this item has been really great.....this is a second unit because the first one kept disconnecting from my wifi.
I would recommend this to a friendHome/remote work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little all-in-one printer for home/remote work.
I would recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best printer that I have ever had. Love it!!
I would recommend this to a friendYou get what you pay for.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could ever figure out a way to keep it connected to wi-fi, it would be a great budget printer. However, I have to re-power every time I try to print if more than a hour or so pass since last print job. Same location as my previous printer and have moved it several times trying to find a sweet spot, but just won’t hold the signal. Would not recommend unless hard wired.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi AnthonysM , we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your XP-5200 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, jacob – The Epson Team.
