Customer Ratings & Reviews
- Model:
- C11CH03201
- |
- SKU:
- 6280710
Customer reviews
Rating 4.4 out of 5 stars with 2913 reviews
(2,913 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the Expression Premium XP-7100 Wireless All-In-One Inkjet Printer's print quality and ease of use. Many customers appreciate its overall performance and compact size, as well as the simple setup. The paper tray is one potential drawback that some customers have mentioned.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
When needed the most.... FAILED!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Epson XP-7100 at Bestbuy. Brought it home. Did all the setup as per the instructions. When it came to printing, it WOULD NOT PRINT. The printer kept saying on the screen to replace ink. Called Epson support and did exactly what they told me to do. Three times I was given the run around. Try this and try that. Epson support DOES NOT exist. They haven't anyone that could do anything to solve the problem. Each one of the three support people pretty much told me to do the same steps. I did them and nothing solves the problem. Each time the support person gave me a "number" and told me to call back tomorrow. One even told me to unplug the printer and start over. Did that and still the problem of not printing. I won't be buying a Epson product anymore. Just terrible experience.
No, I would not recommend this to a friendRated 3 out of 5 stars
lSent wrong printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The associate in the strore ordered the wrong printer. I wanted a Brother Printer. I returned it.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
So many features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works great. It has so many features that I haven't had time to try.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality, Setup
Rated 5 out of 5 stars
Easy to use, quality unmatched
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once you go Epson, you will never go back! I have owned several Epson printers, and this is my favorite so far! It is so user-friendly, produces photos and documents of impeccable quality, and is fairly small, which makes it easy to accommodate on a desk. I was super impressed with how easy set-up was. I am tech-friendly, but not necessarily tech-savvy. However, the instructions were so well-written, and the steps so easy, that I was able to do it all by myself in under 15 minutes. That is a huge plus for me! I also LOVE that I can print straight from my phone. Nowadays, I do most of my printing at home from my phone - recipes, emails, forms after I have registered for something, etc. It used to be such a pain because I needed to be sure I was on a computer for certain things, had to screenshot a picture and email it to myself, or had to email myself a form, then bring up my computer. Now, at the click of a button, I can print straight from my phone. It is so quick and painless! I also think it is so unique and exciting that this printer can print borderless photos! I have not yet used premium paper, but I could see this being an excellent way to print quality photos at home. I know that I am really enjoying the photo option, and I am not even a professional. I used to cut off the extra white border when doing photos, but now, I don't have to! It makes my photos look that much better. The color is also so sharp. The ink cartridges are so easy to replace! I am thankful for that because, again, I am good with technology, but not always great, and I am often worried about ruining the printer with an ink change. This printer will not be a problem at all! All in all, I highly recommend this printer. This is a review for the Epson Expression Premium XP-7100 Wireless Printer that I received free of charge to do a beta test and review. I have not been compensated in any way for this review. The fact that I received the product for free of charge does not impact my high view of the product.
I would recommend this to a friend Rated 2 out of 5 stars
Slowest printer ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's honestly the slowest printer I've ever used, but otherwise it works fine.
No, I would not recommend this to a friendRated 5 out of 5 stars
My Epson Expression Premium XP-7100 wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had just begun to use my new printer and then left on vacation. I have yet to test out all it can do but so far, I love it! It is light weight, a big change from my Epson Work Force printer which I still use in my office. Epson is definitely my choice for a printer. It is really hard to beat their quality.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Great Printer!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My HP went bad, so I thought I would try an Epson. I had heard good things about them, and they are right. Great printer!!
I would recommend this to a friend Rated 2 out of 5 stars
Don't do it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid 2 at best - WAY TOO MUCH packaging difficult to setup SPECIFICALLY Need tools (something SHARP) to open the ink cart. packages Tray #2 was SOOOOO EFFFING hard to pull out the first time we were sure it would break REALLY hard to identify any of the trays
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello DavidKaye, we're sorry about your disappointing experience with the XP-7100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team.
Rated 1 out of 5 stars
A Huge Peace of Sheet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't have given it a star at all, if I didn't have to. Tried twice to set it up and I couldn't do it: didn't think it was worth a third attempt. I also couldn't get it to print 8.5 x 11" photos like it shows on the box. This was the main reason I bought it to begin with. The back-end feed slot only managed to jam up on me. All of these issues and I'm technologically oriented. DON'T BUY.
No, I would not recommend this to a friendRated 2 out of 5 stars
Frustrated with connection issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has connections issue. Everytime i needed to print scan or copy it takes too long. Its not as smooth as it should be. May be instead of wifi its better off with cables which doesn't not come with the printer
No, I would not recommend this to a friend- Pros mentioned:Setup
Rated 2 out of 5 stars
Do not buy!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great prices and low quality. Easy set up. Had to return.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Average printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic printer but does what I needed it for. I would not recommend it for heavy use
I would recommend this to a friendRated 3 out of 5 stars
Not for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would not keep connected. Hard to add device to laptops. Returned to store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible and Complicated
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty finnicky. Frequent errors requiring 20 minutes of troubleshooting (usually reinstalling the driver) every time I needed to print. Avoid this brand.
No, I would not recommend this to a friendRated 3 out of 5 stars
Epson Expression Premium XP-7100
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I NEED INK TO KEEP IT RUNNING...SELL ME SOME! VAL M SHOURT
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, We're sorry to hear about the disappointing experience you had with your XP-7100 printer. The Expression printer will not operate if a black ink cartridge is expended or any cartridge is removed. If a color cartridge is expended, you may be able to continue printing temporarily with black ink. It's best to always have extra cartridges on hand. Please refer to the FAQ at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#faq-8796127373388 for more information. Our support team can also help adjust your print settings for more efficient ink consumption. If you need further assistance, please call Epson Support at (562) 276-4382 between 7 am - 4 pm PT, Monday - Friday. Kind Regards, Sam - The Epson Team
Rated 3 out of 5 stars
Doesnt worth the money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok to have this printer at home but cartridges are expensive
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi KaranKumar, we appreciate your feedback, and we'll forward this information to the relevant departments to help us improve the quality and performance of future Epson products. Your XP-7100 also includes a 1-year Limited Warranty, plus free lifetime tech support. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Sincerely, Kevin - The Epson Team.
- Pros mentioned:Ease of use, Print quality, Size
Rated 5 out of 5 stars
All the Bells and Whistles
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is so much in this compact printer! Assembly and set up was an absolute breeze. I have always stuck with HP. It was beyond time to upgrade the dinosaur we used. It seriously took 15mins to set up from opening the package to finishing the installation! 15mins that's it and completely unheard of. All of the instructions we super easy to understand and the interface touch screen was extremely user friendly. The wireless connection is just so convenient. I can print from any device, anywhere, at any given time. Since we are a split household between IOS and Android this printer is perfect. Set up AGAIN super easy and takes seconds. The printer interface is automated, opens when printing and closes upon shut down. Scanning and copying are a breeze but the quality of the documents blew it out of the ballpark! I chose not to enable the quiet feature because of the printing speed choosing this. You definitely know what buttons are being pressed so that comes with fewer mistakes. I will however try out the the quiet feature to see how much the print speed would suffer, if anything. The print quality is impeccable! Really the only downfall I see with this is that it doesn't have a fax feature. So this may not be ideal for the business person who needs access to a fax machine. Overall, I would highly recommend this printer! Really easy to use and extremely easy to set up! Instructions are very easy to understand. The following verbiage must be included but in no way swayed my opinion. "This is a review for the Epson Expression Premium XP-7100 Wireless Printer that I received free of charge to do a beta test and review."
I would recommend this to a friend Rated 1 out of 5 stars
Slow to respond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To often the printer is slow to respond, and doesn't offer a lot of options on all docs. I wanted to print a document that was in color to black-and-white and the option wasn't given. The installation was not easy as I expected. It wouldn't install wirelessly. Message said the signal was weak. The printer is about eleven feet from the router. It still hasn't connected to wi-fi. This isn't my first install of a printer. I've installed two Epson Work Force printers that were very easy to install compared to this printer. Flimsy unit, not sturdy as I expected it to be. I would not purchase this item again. Uses ink fast, too. I have not printed photos yet, but have printed docs that had areas in color. I bought the printer to print my own photos, but I'll send them out to a membership warehouse instead.
No, I would not recommend this to a friendRated 2 out of 5 stars
epson printer -
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the black ink cartridge was leaking. Upon opening the ink packet black ink flowed everywhere!
No, I would not recommend this to a friendRated 1 out of 5 stars
Epson XP-7100 sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't include the "C" and "M" cartridges required to setup this printer. It's not usable with the 3 cartridges they provide, it will not let you past the setup step to check the cartridges - stupid! I planned on using this for black and white printing, not color. So this printer is like having a pet rock!
No, I would not recommend this to a friend
















