Customer Ratings & Reviews
- Model:
- C11CH03201
- |
- SKU:
- 6280710
Customer reviews
Rating 4.4 out of 5 stars with 2913 reviews
(2,913 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the Expression Premium XP-7100 Wireless All-In-One Inkjet Printer's print quality and ease of use. Many customers appreciate its overall performance and compact size, as well as the simple setup. The paper tray is one potential drawback that some customers have mentioned.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
The slowest printer I've ever owned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tell it to print and this printer will do it well. The problem is, it will buzz, click, clack, pop, snap, spin, etc... etc... for about 5 minutes before it does anything like printing... It's awful...
No, I would not recommend this to a friendRated 3 out of 5 stars
useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.difficult trying to contact EPSON rep, otherwise okay
I would recommend this to a friendBrand response from Epson
Posted .Dear fribbs, we are sorry to hear that you are experiencing issues with your Epson printer. We want to make sure you are reaching our direct Epson Support Team. Please contact us at: 1-562-276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.
Rated 3 out of 5 stars
Printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I like the HP brands better for some reason.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Kimberly, Your product includes a 1-year Limited Warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 6am – 8pm (PT), Monday – Friday. Sincerely, Patrick – The Epson Team
Rated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an internal flaw that could not be fixed. Geek squad packaged it up and probably disposed of it in the dumpster.
No, I would not recommend this to a friendRated 2 out of 5 stars
80% of a printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't print envelopes. Seems to be a recurring problem. NOT GOOD.
No, I would not recommend this to a friendRated 5 out of 5 stars
it works good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you really want a cheap printer this is a good option.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Very efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prints very good and does the job we expected it to do!!
I would recommend this to a friend Rated 2 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to use. Does not do as much as my old cheap Epson printer. Quality of pictures not as good. Will still have to go to Meijer or Walgreens to print my pictures. Will not by another printer at Best buy.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Photos, thank you for your purchase. Your XP-7100 is backed by a 1-year limited warranty and includes free lifetime technical support. If you ever need assistance, Epson provides useful information in the FAQs at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#faq-8796127537228 to address most issues with print quality. You can also contact Epson Support directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Once again, thank you, and we look forward to your feedback. Kind Regards, Kevin - The Epson Team.
- Pros mentioned:Print quality
Rated 5 out of 5 stars
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a printer that was good for photos also
I would recommend this to a friend Rated 1 out of 5 stars
Terrible printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite literally the worst printer I've ever had. I think I got MAYBE 20 pages out of the printer before I had to order new ink. The wifi printing is awful. I have to turn the printer off and back on again because it does not maintain connection to my computer. I have to clean the printer heads continuously or else I'll get a blank piece of paper when I try to print. I am EXTREMELY disappointed with this printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Justin, we're sorry to hear about the trouble that you've encountered. Your Expression Premium XP-7100 includes free lifetime technical support, and we're here to help. Epson provides an FAQ at www.epson.com/s/SPT_C11CH03201#questions to help you troubleshoot issues with wired and wireless connectivity. Our support team can also optimize your print settings for more efficient ink consumption. If you need further assistance, please call us at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby - The Epson Team.
Rated 3 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works as advertised. Would recommend.
I would recommend this to a friendBrand response from Epson
Posted .Hi Willie, thank you for reviewing your new Epson XP-7100 wireless printer. We appreciate your business, and hope you have a wonderful day! Cheers, Eddie – The Epson Team.
Rated 2 out of 5 stars
Build quality is terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked ok for just under 2yrs, then it quit. The warranty had already expired.
No, I would not recommend this to a friendRated 1 out of 5 stars
Print delivery tray gets stuck.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The print delivery tray gets stuck right out the box. It’s run automatically when you print and when you shut off the printer. At that point it should come out or go back in, respectively. However, it doesn’t do that consistently. There is a button that you can press to make the tray go back in, but that won’t work either. It was a brand new printer when it did this, and I was already weary about buying a printer that had those features, so we immediately sent it back.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Nicole, we apologize for the disappointing experience you encountered with the XP-7100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Hopefully, we can assist you with a future product. Sincerely, Kevin - The Epson Team.
Rated 1 out of 5 stars
Buyer Beware!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All is good with this printer until your color runs out.. Then you're up sh Creek if you want to continue printing in black and white. You MUST replace ALL cartridges in order to simply print in gray scale. Will never buy greedy Epson again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Slow, terrible software, forced double-sided print
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer I have ever used. It literally takes around 7 minutes to begin printing. No clue why. The delay happens wether it is connected via Wifi or connected via USB to the computer. Also, for whatever reason Epson decided to force ALL printing to be double-sided. It is not possible to change this on a Mac, only on Windows can you force it NOT to print double-sided. I am deeply annoyed by this machine.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Thinkbiz, we're sorry to hear about your disappointing experience with the Expression Premium XP-7100. Epson considers all feedback to improve the performance and quality of our products. Your Expression printer includes a 1-year Limited Warranty and free lifetime technical support. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Tony - The Epson Team.
Rated 1 out of 5 stars
Scans are all blank
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this unit for a few months and have tried multiple times to scan to PDF, scan to paper and scan to computer. Every single time the scans come out blank. I have updated the firmware, followed all documented troubleshooting techniques, worked with customer service and used online videos to try and troubleshoot this matter. The unit still fails operate as an "all-in-one" solution.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in the print quality of this printer. I don’t feel that the quality is good enough for printing out workbooks, labels or presentations needed. I feel I was sold a lemon.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Ingy, we are sorry to hear that you are having issues with your Epson Expression Premium XP-7100 printer. Epson provides useful information on optimizing print settings in the product User’s Guide at www.epson.com/support/xp7100. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT.
Sincerely,
Bobby D. – The Epson Team.
- Pros mentioned:Print quality
Rated 5 out of 5 stars
Great Photo Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for photos. Salesman knew his stuff.
I would recommend this to a friend Rated 2 out of 5 stars
Wireless issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason, the wireless connection would not stay with my laptop. Very frustrating. Returned the printer. Maybe it was just a bad one.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi MBBM, we're sorry to hear you were not satisfied with your Epson XP-7100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time in sharing your experience and hope you have a nice day. Kind Regards, Patrick – The Epson Team.
- Pros mentioned:Print quality, SetupCons mentioned:Paper tray
Rated 4 out of 5 stars
NIce Picture Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a review for the Epson Expression Premium XP-7100 Wireless Printer that I received free of charge to do a beta test and review. I was sent the printer to try out and I was pretty excited to be chosen for the opportunity. I currently already have another Epson printer that I use for home office projects but it isn't really intended for printing pictures necessarily so I was happy about getting this one! The setup process wasn't hard at all--just a little time-consuming because of all of the packaging and tape that needed to be removed--but the actual process of installing the cartridges, setting up the print preferences, and connecting to my home wireless network was easy. From start to finish it probably took me about 20-25 minutes and I found the quickstart guide to be streamlined and perfectly explanatory. My wireless network had absolutely no trouble detecting the printer so I could practically start printing immediately and I was impressed by the picture quality; the printer will accomodate several different paper sizes so it will be fun to play with all of the options that are available. One thing that I really appreciate is that there are five separate cartridges so that if one color runs out I can just replace that specific one and another nice thing about these cartridges is that they come with replaceable caps so that they can be removed and "capped" to reduce the risk of drying out if the printer isn't going to be used for an extended period of time. If I had one complaint it would be that a few of the parts seem slightly flimsy like the paper trays and digital panel but the printer is so reasonably priced that I can overlook it. This is going to be a great addition to my home and I'm looking forward to continuing to use it.
I would recommend this to a friend
















