Customer Ratings & Reviews

Impossible to set up... the WiFi connected to it for like a minute and then the printer just WOULD NOT pick it up. I could never print anything... had to return it. Truly disappointing product from Epson. I had high hopes. The design was great but that's all this printer had to offer: a cool look.

Bought for double-sided scanning to replace previous Epson WF- 3740, which was sturdier and much better. This one is designed to be flimsy, moves parts (unnecessarily) every time it's turned on, and sometimes doesn't retract them when turned off. Inadequate instructions, especially for replacing ink cartridges, which are outrageously expensive (75% cost of printer) and don't last very long. Very small paper trays. I'll look a lot harder for the next printer.

Bought this a week ago and machine worked well until it went to sleep but could never get it to connect again to the computer without rebooting. 4 hours on the phone with Epson was no help. Called and reset the router, checked the modem, nothing. Gonna have to return it and go back to Canon.

After only a little over a year printer leaves blank lines when printing and also globs of black ink on paper that gets all over you.

This is second one I bought in 3yrs. I went with Epson again because of great reviews but in a month after purchase the printer cannot grab the paper to print which was same issue I had with previous model. cually have to put my finger in label draw and push paper through. What a piece of junk and Epson dles nothing to fix issue justbdepartment and hold run around

Bought this printer in mid 2020. 18 months later I (due to minimal use) I needed to replace the ink cartridges. The printer will not recognize the cartridges (purchased directly from Epson) and therefore is no longer useable. The options offered by Epson were to take it to a service center or a small discount on a new Epson. No thanks - no longer trust Epson

Kinda slow, but overall good. Pretty easy setup. I'm happy with it!!

This is the worse scanner I’ve ever owned. The printer is ok, but everything else is pretty awful.

It is advertised as all in one but its not , it does not have Fax ability , false advertisement beware !!!! Very disappointed

Worst printer I have ever owned. Ink cartridges barely used and registering as empty or dry out. Not reliable at all.

Called their customer service several times and ping pong'ed me with my Ineternet provider.

Had to call Geek Squad to help set up. Printed one paper and then it kept saying paper jam. No paper in it. Returned

This Epson Printer got great reviews & that's why I bought it. I have never been able to print off this computer from the internet. It is the worst product I've ever purchased. I was willing to live with the fact it doesn't print, but the scanner is not very good either. I'm just going to stick it in the closet until my next garage sale.

Don't buy this product. I have constant issues to scan and print. It does not connect well via wireless with my laptop. The scanner immediately started to produce 2 lines in the middle of the scanned pages..... It is a real nightmare. I wish I would have bought something else. I won't buy Epson printers ever again. Never had so many issues with a printer/scanner.

Only bought this to print on CD/DVD. After printing to CD, every subsequent document defaults to CD tray. NO help at their website.

First, the ink is expensive. Second, the ink runs out fast. Third, I have to reprint often because quality is lacking. This printer cannot print barcodes for Amazon returns...they come out grainy, wavy, or illegible. And that is with settings on "high quality." Have uninstalled, re-installed, and same garbage comes out.

I've had network issues with this printer. I contacted Epson support and they replaced the printer. The replacement has the same fault and now getting sent a third printer. Poor quality and design if you're not attaching this to a PC and using it wirelessly.

I bought this and the ink runs Out too quick. I do still use the scanner though.

Ordinary plus complicated components for printing. Too many sliding drawers.

Prints normally but couldn’t print a photo if it wanted too. This is why you purchase the protection plan because not everyday you decide to run the item to its full capacity. Typically you try something after it has ran out of the return time.