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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.4 out of 5 stars with 2924 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Expression Premium XP-7100 Wireless All-In-One Inkjet Printer's print quality and ease of use. Many customers appreciate its overall performance and compact size, as well as the simple setup. The paper tray is one potential drawback that some customers have mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,924 reviews
  • Rated 2 out of 5 stars

    Lenta very slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its no to bad but are slowly to print and always ask check upgrade

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    DId not work with our WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept disconnecting from our Google Wifi network so it became a non-network printer. We would have to reset the printer before attempting to print.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Danielle, we are sorry to hear that your Epson printer is experiencing issues with connectivity. Your XP-7100 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Marina – The Epson Team. Epson

  • Rated 4 out of 5 stars

    Epson Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints average, the auto feeder works fine. The scan using auto feeder doesn't scan the pages collated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    Epson Did It Again... Great, All-In-One Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a blending of printers for office and my photo printing work. By far EPSON makes the best printers for quality photo prints. I own and use a few wide format EPSON printers that allow me to produce amazing prints that I mount and sell. I have had the opportunity to use the EPSON EXPRESSION PREMIUM XP-7100 printer… OMG!!! This smaller flexible all-in-one printer really hits it out of the park. I am so impressed by the products it spits out in record time. The printing time for a 4x6 or 8x10 is superfast while maintaining the high standard of quality. I appreciate the ability to print wirelessly as well as having the printer be a part of my wired network. I can even print from my camera, phone and laptops I have spread about connected wirelessly. This printer is capable of fulfilling most of a small business or family’s printing, scanning, copying, archiving needs. Setup of this printer was quick and easy. It took longer for me to find a pair of scissors than it did to get it plugged in and working. The printer sits on the desk not taking up much real estate. The printer paper trays close and hide away keeping dust, animal hair, etc. out of the machine. Besides, it’s sleek black looks make it look good while on the desk. Did I mention, TWO-SIDED SCANNING!!!! Oh yeah…TWO-SIDED PRINTING!!!! What? That’s right, this is such a power packed convenient, small, and smart all-in-one. In my opinion, the EPSON EXPRESSION XP-7100 is truly the best all-in-one scanner, copier, printer, wireless magical tool that really everyone should have on their desk. Epson has always maintained software and firmware updates for its products. I appreciate a company that keeps its customers happy by continuing to support its products. This all-in-one checked for a new firmware update. The download and install it was simple and straight forward. We will enjoy using this all-in-one. Great job again, Epson!!! This is a review for the Epson Expression Premium XP-7100 Wireless Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Worst printer I ever bought.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures were decent, but the paper is very difficult to load.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really??

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was delivered in a timely manner in good condition. I was able to use it one time before it completely malfunctioned. The printer could not read that printer cartridges were in place and full. Went to local store and they said they did not have a printer in my price range.. either on stock or on back order. Pretty disappointed

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello layla, we're sorry to hear about your disappointment with the XP-7100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need further assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer hasn’t worked since I bought it. Appears to have connectivity issues. A couple of calls and tech support took over my computer. Worked briefly but stopped again. Not sure if it’s the printer or some other issue. My last printer was an Eason and always worked great. Now I wait for a house call.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear Kaye, we are sorry to hear that you are experiencing issues with your Epson printer. We want to make sure you are reaching our direct Epson Advanced Support Team. Please contact us at our toll free number: 1-800-241-5794; Hours: Monday – Friday, 6am – 8pm PT. Sincerely, Patrick – The Epson Team. Epson

  • Rated 1 out of 5 stars

    What does this mean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it set up correctly & geek squad wanted more money to set it up than it cost so I took it back. Best Buy needs some competition@

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color printing quality is not good. Wifi connectivity setup is easy and frindly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Epson Disappoints

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to set up... the WiFi connected to it for like a minute and then the printer just WOULD NOT pick it up. I could never print anything... had to return it. Truly disappointing product from Epson. I had high hopes. The design was great but that's all this printer had to offer: a cool look.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very disappointing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for double-sided scanning to replace previous Epson WF- 3740, which was sturdier and much better. This one is designed to be flimsy, moves parts (unnecessarily) every time it's turned on, and sometimes doesn't retract them when turned off. Inadequate instructions, especially for replacing ink cartridges, which are outrageously expensive (75% cost of printer) and don't last very long. Very small paper trays. I'll look a lot harder for the next printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS JUNK!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t buy Epson products. Such a waste of money and another addition to the landfill!!! Best Buy should close its doors for carrying this phoney brand of products!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    went to sleep, never woke up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a week ago and machine worked well until it went to sleep but could never get it to connect again to the computer without rebooting. 4 hours on the phone with Epson was no help. Called and reset the router, checked the modem, nothing. Gonna have to return it and go back to Canon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer is not working after unpacking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is not working after unpacking, no colors getting printed at all. Firmware update reset setting not helping either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Avoid this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only a little over a year printer leaves blank lines when printing and also globs of black ink on paper that gets all over you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT WASTE YOUR MONEY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is second one I bought in 3yrs. I went with Epson again because of great reviews but in a month after purchase the printer cannot grab the paper to print which was same issue I had with previous model. cually have to put my finger in label draw and push paper through. What a piece of junk and Epson dles nothing to fix issue justbdepartment and hold run around

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we're sorry to hear about your disappointing experience with the XP-7100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Your Expression printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Hardware failure with ink after only 18 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer in mid 2020. 18 months later I (due to minimal use) I needed to replace the ink cartridges. The printer will not recognize the cartridges (purchased directly from Epson) and therefore is no longer useable. The options offered by Epson were to take it to a service center or a small discount on a new Epson. No thanks - no longer trust Epson

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Breezygirl, we're sorry to hear about your disappointing experience with the XP-7100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Tony - The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse scanner I’ve ever owned. The printer is ok, but everything else is pretty awful.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's a keeper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda slow, but overall good. Pretty easy setup. I'm happy with it!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just not complete

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is advertised as all in one but its not , it does not have Fax ability , false advertisement beware !!!! Very disappointed

    No, I would not recommend this to a friend