Customer Ratings & Reviews
- Model:
- C11CH03201
- |
- SKU:
- 6280710
Customer reviews
Rating 4.4 out of 5 stars with 2913 reviews
(2,913 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the Expression Premium XP-7100 Wireless All-In-One Inkjet Printer's print quality and ease of use. Many customers appreciate its overall performance and compact size, as well as the simple setup. The paper tray is one potential drawback that some customers have mentioned.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was cheap but no wonder. It was not east to set up and operation need getting used to
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about the trouble you're having with the initial setup. Your XP-7100 printer is backed by a 1-year limited warranty and includes free tech support for the product's life. Please allow us to assist by calling our Advanced Support Team at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. You can also find useful information in the FAQs at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions to address most issues with the Epson software and connectivity. Sincerely, Kevin - The Epson Team.
Rated 1 out of 5 stars
Didn’t work out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed that I couldn’t even get this printer set up out of the box. Mad I have to take the time to return it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello GingerP, we apologize for the disappointing experience you’ve encountered with your Epson printer. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department.
Sincerely,
Bobby D. – The Epson Team
Rated 1 out of 5 stars
too many issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this printer was nothing but problems from the start defective item returned it for something else
No, I would not recommend this to a friendRated 1 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap,piece of garbage,won’t work properly,poor Epson customer service
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Sopranosooooooo, we're sorry to hear about the disappointing experience you had with your XP-7100 printer. Epson provides useful information, including FAQs and self-help tools, on the product support web page at www.epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Additionally, your Expression printer includes free lifetime technical support. If you need further assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Rated 1 out of 5 stars
Printer prints blank papers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased printer and wanted to use it, the paper always cane out blank. Dislike that about it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money cost to much for ink too bulkee
No, I would not recommend this to a friendRated 1 out of 5 stars
Printer sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The assembly was terrible to begin with Nd picture quality printing was the worse! Took it back got an HP
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi RJJ5150, we're sorry to hear you were not satisfied with your Epson XP-7100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Hopefully we can assist you with a future product. Sincerely, Patrick – The Epson Team.
Rated 1 out of 5 stars
Not great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer did not print in the quality that it advertised.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Atominic, we're sorry to hear about your disappointment with the print quality of the XP-7100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Additionally, your Expression printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Rated 1 out of 5 stars
Bad printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please don’t buy it worst printer Ever . very disappointed with this printer
No, I would not recommend this to a friend- Pros mentioned:Print quality, Setup
Rated 4 out of 5 stars
Compact AIO Printer, Small Ink Cartridges
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently received the Epson XP-7100 printer and have been using it over the past few days. Here are my thoughts: The printer has a nice compact form factor, and some interesting design choices to keep it unobtrusive. The auto-document feeder (ADF) is hidden unless you open a "flap" on the top of the printer. The screen on the front is folded down, and automatically raises up when turned on. The paper output tray is also motorized, and comes out and stores automatically, allowing the printer to be more compact when not being used. Set up of the printer is fairly easy and self-guided on the screen. Interestingly, the printer comes with a bag to keep the caps off of the ink cartridge, presumably if moving the printer. The ink cartridges are fairly small, and do concern me about their overall capacity. The printer took about the 7 minutes to load the ink. The calibration took another 10 minutes or so to print several pages and then review. Print quality has been excellent for plain black and white images/text. Color has been fairly vibrant and accurate to images. I have not tried printing a photograph, but the printer does come with a specific "photo black" ink. There are actually several paper trays, which makes them smaller, so be prepared to load the standard sized paper more often. The second tray is designed for smaller papers and photo papers. There is also a tray for CD labels, etc. (however, I can't recall the last time I burned a CD in the age of cheap flash memory drives). The scanner function is accurate and fairly quick. ADF for the scanner is nice and handy as well. The printer nicely interfaces with Epson's cloud, but I prefer using Google Drive/cloud functions as I already use those. Google Cloud Print is fairly easy to set up and then share to other members in the house. Overall, this is a good standard home or home office all-in-one (or as Epson calls it "Small-in-One") printer/scanner. Time will tell about how long the ink lasts in the quite small cartridges, however. This is a review for the Epson Expression Premium XP-7100 Wireless Printer that I received free of charge to do a beta test and review.
I would recommend this to a friend Rated 1 out of 5 stars
HORRIBLE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is awful! There is ink everywhere. I’ll be returning it for sure.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return printer wouldn’t work with my old computer which is running windows XP
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Ladybug, Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Regards, Patrick – The Epson Team.
Rated 1 out of 5 stars
Junk
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unnecessary technology ... overkill on the paper trays
No, I would not recommend this to a friendRated 3 out of 5 stars
Appears cheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paper trays are so flimsy, might be easily broken. Not easy to set up.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Marge, Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better.
Regards,
Bobby D. – The Epson Team.
Rated 3 out of 5 stars
Works good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to have the person to listen better to what I have to say.
I would recommend this to a friendBrand response from Epson
Posted .Hi Dennis, we're sorry for the disappointing experience you've encountered with your Epson XP-7100 printer. Please give our Advanced Epson Support Team the opportunity to assist you by calling 1-800-241-5794; Hours: Monday – Friday, 6am – 8pm PT. Thank you for your patience. Sincerely, Patrick – The Epson Team.
Rated 1 out of 5 stars
It will print a test sheet and then nothing else.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will only print a test sheets and nothing else.
No, I would not recommend this to a friendRated 1 out of 5 stars
I hate it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its so difficult to use i have to turn on and off everytime
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi, we appreciate your business and welcome the opportunity to assist you. Your Epson XP-7100 includes a 1-Year Limited Warranty, plus free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Quinn – The Epson Team.
Rated 1 out of 5 stars
Not for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We couldn’t get this printer to do anything we wanted it to do. It wouldn’t print a single envelope without a thick black line down the side. When we contacted Epson for support, they basically said they had no answers. The printer itself seemed very cheaply made, can’t believe it would last long even if it did work out for us. Returned it and bought an HP printer that works quite well. I can’t recommend this Epson.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Qwife, we're sorry to hear you were not satisfied with your Epson XP-7100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Hopefully we can assist you with a future product. Sincerely, Patrick – The Epson Team.
- Pros mentioned:Print quality, Setup
Rated 5 out of 5 stars
Small Footprint
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup: The unboxing and setup was very easy and straightforward on my Windows 10 Surface Pro computer. Just follow the easy to understand instructions and make sure you have removed all of the little blue tabs. It was setup and connected to my computer in less than 20 minutes. Printing: After the initial print head adjustment process it was good to go. I used this printer for home use in my small office in the basement. The print speed and quality in black and white was perfect for printing out articles, emails and coupons. The color printing of photographs (yes I still print out photos) seems to be adequate for my needs. Features: The Auto Document Feeder was very easy to load and use. I did not experience any paper jamming or miss alignment of my scans or copies. The lack of a fax feature has not bothered me since it is easier for me to scan and email. I do not use the 2 –sided printing option very often, however it was simple to use. I should use it more often as I have been told that I cutting down a lot of trees with my printing habit. I just like hard copies! The large color touch screen is a plus as it makes it very easy to read and responds well to my fat fingers. I will not use it to edit photos as the screen is too small for me for that task. The wireless printing option from my Amazon Fire tablet or IPhone was easy to setup and use. Summary: I really like the small footprint this printer has. It has now replaced a much larger printer and I have gained new space on my desk so I can stack my hard copies that I love. I would recommend this printer for the average home user and I have never had any issues with the service or support from Epson. This is a review for the Epson Expression Premium XP-7100 Wireless Printer that I received free of charge to do a beta test and review.
I would recommend this to a friend - Pros mentioned:Print quality, Setup
Rated 5 out of 5 stars
Great printer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Epson XP-7100 printer seems like a great printer so far. Out-of-the-box setup was quick and straight-forward. Accessing the print cartridges is easy, unlike several other inkjets I’ve owned. This printer does NOT come with a USB cable so if you plan to print by using one, you will need to get one. I had an extra so it wasn’t a big deal, but I’m surprised that it wasn’t included. Going through the ink alignment/configuring took a little while and used 6 sheets of paper. It now prints beautifully, but that seemed like a waste of paper, particularly because several of the steps only took up a fraction of the page. The printer comes with a CD with the software for the printer, but my laptop doesn’t have a CD drive so I had to download it from the internet. The quick guides are OK, but short and do not include much information about setting up the wifi. I, again, went to the Epson website for that information. I can see why they don’t include the full manual, its 138 pages long. But, the wifi set up is probably the most challenging for most people so I think it should be included with the printer in the quick guide. I had no problem getting the wifi configured from the panel on the printer but really struggled getting my dell laptop to recognize the printer. I do like that on the cover of the quick guide has links to video tutorials, those really helped. Overall, I like the printer. I will continue to play with the settings but so far I’ve printed several pages and they look great, print quietly, and print quickly. This is a review for the Epson Expression Premium XP-7100 Wireless Printer that I received free of charge to do a beta test and review.
I would recommend this to a friend
















