Customer Ratings & Reviews
- Model:
- C11CH03201
- SKU:
- 6280710
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the Expression Premium XP-7100 Wireless All-In-One Inkjet Printer's print quality and ease of use. Many customers appreciate its overall performance and compact size, as well as the simple setup. The paper tray is one potential drawback that some customers have mentioned.
This summary was generated by AI based on customer reviews.
Ink Hungry and lazy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the Epson 7100 for 2 years now. It is a terrible printer. It makes lots of groaning noise before it produces a printed sheet and absorbs ink like a hungry teenager. Lately I cannot even get the updates to work as I am suddenly asked for a password that it will not accept. Even though I have it wired to my computer it does not recognize my computer as existing when I try to scan a document. I would never buy another one.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about the disappointing experience you had with your XP-7100 printer. Epson provides useful information to troubleshoot most problems, including FAQs and self-help tools, on the product support web page at www.epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Additionally, the Expression printer includes free lifetime technical support. If you need further assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
No aftermarket ink can be used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FYI, you cannot use aftermarket ink cartridges with Epson machines. Any firmware updates make this a reality. This will double the cost of your ink.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello SPO40, from time to time, Epson updates its firmware to ensure the printer operates as designed. The Expression Premium XP-7100 is designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are not compatible, and even if described as compatible, may not function properly. Please ensure you have installed genuine Epson cartridges. If you are still having problems, our Advanced Support Team would be happy to help and can be reached at 1-800-241-5794; Hours: Monday - Friday, 7 am - 4 pm (PT). Sincerely, Bobby - The Epson Team.
kt
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly thought I would love this printer, I print a lot of papers, and scanning them in one at a time is time consuming. I bought this one thinking it would save me time. Well everything else works, BUT THE SCANNER!!!! I called customer support, they didn't do nothing except ask me the same questions I have already answered, took it in to geek squad (in best buy). The only answer I got from them was to call customer support.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello fedupkatie, we're sorry to hear you were not satisfied with your Epson XP-7100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Our Epson Support Team would like to hear more about the issue you are experiencing with the scanner not working. Please reach our advance support team directly at (562) 276-4382. Hours: Monday - Friday 7 am - 4 pm PT. We look forward to your call. Sincerely, Sam - The Epson Team
Ink Cartridge Not Recognized
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic printer. Cheap but good enough for home until it comes time to replace the ink cartridges. First time, ok. Second time with "genuine" Epson cartridges, it does not recognize the cartridge. I tried a second cartridge in case the first was defective. Same problem. 2 hours later and I still can't print and I have 134.00 worth of cartridges that won't work.
No, I would not recommend this to a friendTerrible printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer barely works and when it does it it only prints half the page
No, I would not recommend this to a friendBad Copies
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer doesn't do copies well. There's always some parts of the paper that are missing.
No, I would not recommend this to a friendScam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this printer it’s a scam . If you run out of color and still have black ink it will not allow you to print.
No, I would not recommend this to a friendInk disaster
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent twice cost of printer on ink in less than 6 months. Won't print B&W if any color ink cartridges empty.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi EpsonfanboyNOT, we are sorry you are disappointed with your Epson printer. Your XP-7100 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We look forward to your call. Regards, Patrick – The Epson Team.
WORST PRINTER EVER!!!!!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer SUCKS!!!!!!!! It will not print onto CDs and anything thicker than plain paper gets jammed.
No, I would not recommend this to a friendBuyer beware!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer looks like it works great in beginning but buyer beware! It scans good, but print quality goes down hill quick with missing lines on documents, numerous trouble shooting, frequently cleaning printer heads and it uses way too much ink. I don't print a lot, mainly invoices and bills. It shouldn't use that much ink and ink is expensive. I expected more for the price. I would not recommend it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Katie, we apologize for your disappointing experience with the XP-7100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
slow in operations. Need to upgrade to a fast one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steaming peace of shtt. Is ridiculously slow on warming up after a few weeks of not printing.
No, I would not recommend this to a friendPaper jams
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It got a paper jam and though we got the paper out, it continues to jam paper every time we use it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we apologize for your disappointing experience with the XP-7100 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-7100/s/SPT_C11CH03201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need further assistance.
Sincerely, Sam - The Epson Team
Printing problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of problems printing different types of projects. Not a good printer, even so it was sold to me for this porpuse by Best Buy, for small office use.
No, I would not recommend this to a friend