Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 146 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Home Cinema 5040UB's exceptional picture quality, brightness, and ease of setup. Many appreciate the lens shift capabilities and quiet operation, finding it a great value for the price. However, some customers note the projector's larger size and limitations with HDR performance. Overall, the positive feedback on image quality and user-friendliness outweighs the concerns about size and HDR.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 146 reviews
  • Rated 5 out of 5 stars

    So far so good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally NOT tech savvy. Best Buy did a great job of explaining my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4K upscaling projector I have ever owned. And best price

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Ishboo, we’re so glad to hear that you are happy with your Epson HC5040UB projector. We appreciate your business and thank you for the five-star rating! Best, Marina – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Awesome HT projector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product from Epson at a great price. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This picture is huge! We love it for our game room and we're very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the whole buying experience works with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy it! Great item. I recommend it to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good projector for your media room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best projectors from EPSON. You wont regred buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and well recommended by the team

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got the camera for about 2.5 months. Great camera.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera but hard to find the bracket that center to go with the camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. It gives you the feel of 4K.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Projector--not working after 2 years!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Projector just went out and have to get serviced right at the 2-year point and warranty expiration. For the price ($3K) should have purchased an 85" HD TV instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed Product, Failed Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 6 months the unit failed to work. It won't power on and Epson sent a "refurbished" unit as a replacement. It did arrive swiftly. However, after installation of the refurbished replacement unit, i immediately noticed a substantial scratch on the lens (which was supposed to be a new lens) and that its was dirty. Obviously not a new lens in this unit. Additionally, the picture is UPSIDE DOWN. I requested a NEW unit as a remedy but they will only send another refurbished unit. This will undoubtedly be my last Epson purchase.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we understand your frustration, and we are very sorry to hear that we were not able to resolve this issue for you. Our Epson Advanced Support Team can provide further assistance to you. Please contact us at 1-800-241-5794; Hours: Monday – Friday, 7am – 5pm PT. We are here to help you, and we greatly appreciate your purchase, and your feedback. Sincerely, Marina – The Epson Team. Epson

  • Pros mentioned:
    Brightness, Noise level, Picture quality

    Rated 5 out of 5 stars

    Game Changer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wowzers! This projector blows my previous BenQ W1070 away! I was a bit skeptical with this whole faux-K e-shift thing. But it's the real deal. 4K blu rays and 4K streaming on YouTube and Netflix look phenomenal. No, it may not be as drastic as SD to HD, but it is definitely noticeable, and that's what I wanted... a noticeable difference. And yes, even the regular HD images look better. My Directv picture is even impressive and the e-shifting of regular 1080p blu rays look gorgeous. This Epson is also very quiet despite its size. I am pleasantly surprised. (Nice rhyme eh?) Anyway, the bottom line is that I would definitely recommend this to my own mother. Yes, it's expensive, but worth it in my opinion. Oh, another benefit of this Epson over my old BenQ is that it's way brighter. I can actually turn on lights and let some sunlight in while maintaining a very watchable picture. Well, if you have about $3000 to spend, I think this is way better than getting a top of the line TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Way too expensive for the performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello. I recently purchased this projector after owning an epson 2150 for almost a year used with a first generation x box one. After installing this epson 5040ub along with a new x box one x console. I cannot say there is a huge difference in viewing performance. Considering the price difference of over $1500. I would have just stayed with what I originally had. The x box one x upgrade didn't make a noticeable difference either. The epson 2150 is the best bang for your buck.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Dahl, thank you for taking the time to share your experience with your Epson projector, and we're sorry to hear you aren't completely satisfied. Your HC5040UB includes free technical support for the life of your product, so if you’d like help optimizing your setup, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We are here to help you, and we greatly appreciate your purchase, and your feedback. Sincerely, Marina – The Epson Team. Epson

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Projector so far!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this projector to replace my Mitsubishi I also bought at Best Buy a number of years ago. I read the reviews, talked to the Magnolia people about it and then waited for a sale that was more in my price range. Glad I bit the bullet finally and got it. Took it out of the box with no problems, just using the quick setup manual was able to adjust it to the screen in my home in a matter of minutes and then had to sit down when the picture came on. Outstanding, I tried, 4k shows through Netflix, regular movies through Netflix, Vudu digital copies I had purchased , blu rays and even DVD's. With the 4k up scaling the pictures were bright and colorful and I was absolutely pleased with my purchase. Even the DVD's look much better although not as outstanding as any of the 1080p items I tried. I even tried a couple of 1960's Disney movies I had purchased on Vudu and they look like they shot them last week they were so clear and colorful. You cannot go wrong with this projector in any way. The only drawback is when my brother bought an Epson 1080 p projector it came with two sets of 3D glasses and this came with none. So far this is the best projector I have ever owned and I have not even bought a player for 4k movies yet. Just be advised that this is 4k up scaling and not true 4k but since I cant afford an $8000.00 or more projector this will do just fine and you would never know the difference if I didnt tell you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Not great 1080p Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own Epson's 2030 3d projector (1080p), and I do not see that big of a difference in picture quality when watching blu rays on this thing. The 4k might be stunning (when using 4k ultra disks and 4k player), but I have a TON of blurays in comparison to the 4 titles I own of the 4k ultra disks. This projector is HUGE btw. It is almost half the size of my coffee table! That is no lie. The motion is also a negative for this projector. When watching the "soap opera effect", things tend to blur a little when moving fast. Not impressed with this projector at all. It has been returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply outstanding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit 5 years ago. Picture remains outstanding. Still on original bulb. The 5050 model now being sold is said to have a better picture but I am not upgrading. I wanted a beautiful theater level image for movies and this unit exceeded my expectations. Not used for gaming so the 5050 may be a better option in that regard. Projecting on a 150 inch screen. Always wanted a home theater, this unit has made this possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING, OUTSTANDING & BEAUTIFUL!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This projector is an amazing upgrade from my previous Epson 1080UB, which I thought was just a great projector for the longest time. I had the 1080 for 10 years, and with all the new tech I wanted to see if this would be worth the price of admission. The short answer is, yes and then some! I wanted to compare what the difference in brightness and sharpness would be, but it would be like comparing TUBE TVs to Plasmas, LCDs, etc. I can have my windows wide open, and this looks perfect on a 110" screen, where with the other one I had to close all windows and curtains in order to get a nice bright picture. The settings were the other component that just blew me away. The 1080 has a manual lever, which for the time was fantastic. Well, the shifting lens is simply outstanding. I didn't have to fiddle around with the mount, just left it in place and voila, perfectly sized image for the screen. I am so happy to have made this change, and I hope this one can also last me another 10 years! :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture, awesome 3D but.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never written a review before, I’ve always read them. The only projectors I owned were epson’s. But after I bought the 5040UB which started out great, but after 1 and a half years and not playing it everyday that the power went out. Thank God that I purchased the 2yr Warenty from Bestbuy, that I’m able to have it replaced with the 5040UBE. But reading more about the same issues. I’m going to play it everyday, keep track of the hours and see what happens. It will really be a shame if what I read about the power issues are true. I will update this review once I get it and see.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi, thanks for your review. If you ever need assistance, your Epson projector includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Regards, Marina – The Epson Team. Epson

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Projector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 5030. Couldn't be happier. Big upgrade in picture quality.

    I would recommend this to a friend