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Customer Ratings & Reviews

Your price for this item is $2,799.99
The comparable value price is $3,799.99

Customer reviews

Rating 4.4 out of 5 stars with 158 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the LS800's impressive picture quality and brightness, praising its ease of use and short throw distance. However, some users expressed concerns about the limited HDMI inputs and the focus mechanism. While the size of the projector was noted by some, the overall positive feedback highlights its strong performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 158 reviews
  • Rated 1 out of 5 stars

    Don't buy this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit 2 years ago is a $4,000 projector and I have hardware failures. Now that it's out of warranty, I would not recommend this to anybody. Save your money! Epson warranties are terrible. All the repair places that are certified are super far away and nobody pays for shipping. It's unbelievable for the price they charge for these things.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Busy5550, we are sorry to hear our previous attempts have not helped you resolve the issue. For further assistance, our Epson Advanced Support Team would be happy to help and can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your business, and thank you for your patience. Kind Regards, Joseph The Epson Team. Epson

  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best short throw projector in market, I recommend every one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok at Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a huge fan of OLEDs and was so excited to add an ultra short throw in my game room. The price point and bundle with the ALRscreen was the main reason that I decided on the Epson 800. What I didn’t realize is that there’s a lot of light that bleeds through. After the initial install, I had Geek Squad come back out the following week to adjust the screen. Although they were able to reduce some of the bleeding, I was told that it could not be fully corrected because the boarder in the ALR screen was too thin. The Geek Squad installer ended calling his manager to see if there was another solution. I heard the manger tell my installer that he’s had five customers also complain about the same issue. I have had my short through for almost a month now, and it’s now starting to shut off spontaneously by itself. I have Googled this issue at its recommended to make sure that there are no loose connections which I did with no avail. Geek Squad is now scheduled to switch it out and was told that it’s probably defective. I would recommend that you do your own research if you plan on purchasing the LS800 and you may want to look at Hisense L9 as an alternative option. Note: if you plan on adding a PS5 which I did, you will not be able to run sound via speakers/sound bar. The Epson Projector only allows for sound to come through its own speaker.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding picture quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it up before receiving the screen, and ended up watching a movie on the wall. When the screen (115") was installed and projector was calibrated, I was blown away by the detail, color, and the contrast ratio. Deep blacks were truly black. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for dark home theatre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent projector, but not in my application. Looks great at night, but leaves much to be desired during day. I have 3 windows and 2 skylights. My fault for picking a projector. Short throw is really cool though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is larger than anticipated but looks classy. Finishing looks good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a bit big to carry around but it’s ok as long as my son likes it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect … but Netflix

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just missing Netflix on this, otherwise this is really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LS800 in home consult

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in house consultation and value proposition. Product will be delivered & installed on 5/20

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Projector

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Projector is awesome. Very good clarity and issue to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great items and awesome delivery so, lovely to use for home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best viewing experience ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LS800 Epson projector is the ultimate game changer. Sharp resolution. Fantastic buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Picture Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard and read good customer reviews on this product but my experience is completely opposite. Picture is not bright enough even if in a dark room during the day or night. I am noticing wrinkles here & there especially when there is a light blue or grey color on the screen e.g. sky. I am not loosing my hope yet. Called Best Buy Magnolia to take a look and reinstall the screen again. Installation was easy but fixing the focus on the 120" screen took quite long time. App are ok but I can't complain as I am using Apple TV plugged into the projector. Operations are are easy, I was able to connect internet and add to Google Home for voice control. Note: This site is not allowing me to upload the pictures.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing projector except in bright rooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing projector except is daylight and bright rooms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not installed yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not installed yet. I wish the I installation can happen sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one so far. The projector has a clear and crisp picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projector

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. I will recommend this product to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality- just as expected. Happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper Job -…………………………………………………………………………………………………..

    I would recommend this to a friend
  • Cons mentioned:
    Black levels

    Rated 1 out of 5 stars

    HIDDEN RESTOCKING FEE!! POOR PERFORMANCE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do Not Buy! Caution!! BestBuy HIDE RESTOCKING FEE!!!!! its $600.. I warn you about this as you will get it hoe and not be impressed with it.. its ok during day and at night its black levels are awful.. poor compromise and you can see pixels if within 20ft of it..

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Guy Whistler, Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Regards, Joseph – The Epson Team. Epson

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