Customers are positive about the Perfection V19 II Color Photo and Document Flatbed Scanner's scan quality and ease of use. Many find the software intuitive and appreciate the compact size. However, customers express a desire for a USB-C connection instead of the current USB.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 4 out of 5 stars
Easy way to store old photos
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this scanner primarily to store old photos that had been rescued from a fire. I am still playing around with the settings but it does have the capability to restore faded colors and auto enhance the pictures.
It was easy to create files and store the pictures by event/vacation, etc. If I placed 6 pictures on the scanner, it would save them individually but as one "saved" event. I did not want to scan pictures individually so I would just save this way.
It did have some trouble when I tried to scan the backs of pictures (to save names of people in the pictures or dates/locations). It would lump them together and cut of the sides. I am sure I was doing something incorrectly but I have not figured out what yet.
It is very thin and light weight and I can easily pull it out and connect it to my computer to scan groups of pictures (this will be a months long project so I work a little at a time).
I would have given it 5 stars but it is not as intuitive as I would like. It also ran out of "memory" at one point and would no longer scan. I was not sure what the issue was- I trouble shot several things (the issue was not my computer which has loads of memory). I finally shut it off and came back later and it was fine.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great scanner for documents
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Epson scanner was very easy to set-up. Follow the instructions on the manual and it will be a cinch. Make sure you don't connect the usb until it tells you to. Enter the link in your browser, start the set-up, connect the usb and it automatically turns the scanner on. There is no power on/off button. Once the usb is connected, the scanner will automatically turn on. When you disconnect it, it turns off. The only reason I gave it 4 stars is because it says it scans photos but the ones I scanned did not come out clear. I scanned a few pictures and tried the different settings on the front of the scanner and none of my pictures came out. It showed a dark blob of ink on my computer. I was not even able to tell what was even scanned. I do like the document scanning part, but I was a little disappointed in the scanning pictures. It says you can enhance with the click of a button, but I could not even make out what the pictures was. Other than that, the scanner was an ease to set-up. It connected easily to my laptop and the documents scanned easily. I just wish the pictures scanned in better quality. I will continue working on it and hopefully, I can get some quality in some of my older photos.
I would recommend this to a friend
Pros mentioned:
Scan quality
Rated 4 out of 5 stars
Fast Scanner
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been on vacation so it has taken me awhile to get this canner unboxed and setup. I had difficulty getting the software downloaded but once that got done the scanner was fairly easy to use. When I did the first scan, it gave me the option to email right away but on the next scan, I couldn’t find that option. It scans very quickly and the quality of the image for photos was very good and editing was easy. I do wonder why one needs a stand alone scanner since most of my printers have this option. My printers also ask if I want to scan another object so that you can then have one PDF with multiple pages. This scanner is compact and you could travel with it. The one feature that would be better would be if you could add multiple pages at one time. This scanner has a weird little stand so you can have it standup to save space but this just seems awkward to me. The other strange thing is that there is no on and off switch so you need to unplug the USB to turn it off. I think this scanner will be very good for quickly scanning old photos for me.
I would recommend this to a friend
Rated 1 out of 5 stars
bAD REVIEW
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Was told by best Buy that it would work with Windows 11.
IT WILL NOT!
No, I would not recommend this to a friend
Brand response from Epson
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Dear XXXXXXXXXXXXXXXXXXXXXXXXX, we are sorry to hear that you are experiencing issues with your Epson printer. We want to make sure you reach our direct Epson Advanced Support Team. Please contact us at our toll free number: 1-800-241-5794; Hours: Monday – Friday, 6am – 8pm PT. Sincerely, Tony – The Epson Team.