The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 296 reviews
Rated 3 out of 5 stars
pdf scans not good
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is pretty much useless for pdf scans. I like 300 dpi resolution for good quality scans, and the V39 will not do this. However, it is great for scanning photos and color documents. Then printed words do not lose quality when zoomed. So, I found that if I apply a little red magic marker on documents or scan with a patch of a colored magazine page, then scans produce good resolution. The scans are jpegs and can be saved as pdf.
Generally, I use the Epson ES-580W sheet feed scans for 300 dpi resolution for pdf documents anyway.
Hi CarlH, thank you for sharing your experience. We strive to improve the performance and quality of our products and will forward your feedback to the relevant Epson department(s). Should you have questions or need assistance, the Epson Support Team would be happy to help. You can reach them at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Rated 4 out of 5 stars
Glitchy but good
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good scan quality but it sometimes glitches and won't register on the computer. I tried to return thinking it was broken... it glitched after 3 days of use but it was outside of the 15 day return window. Best Buy just shrugged at me. I had to ask a friend to trouble shoot with me and it was the accessory drivers on the computer I guess? I just restart my computer any time it happens now.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wish I could have put this scanner to the test, but unfortunately I couldn’t successfully connect it to my laptop (MacBook Pro). The USB cable it comes with is a bit outdated, and wouldn’t connect via a dongle either. I ordered a separate cable (micro usb port of the scanner to usb-c port of the laptop) and it still would not connect. Forced to return it. Seemed like a great value but didn’t work even after getting the right kind of cable to connect my laptop to the scanner.
Hi CrystalF, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.
Rated 5 out of 5 stars
GREAT Value and Quality for the Price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality scans. Quick and easy to use. Great value for the money. Did some homework before buying and a wide variety of reviews were very positive.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This scanner works well, producing nice results. The unit does not seem very robust, so I cannot comment on long term reliability. I could not get the software to work, so I use Image Capture on my Mac.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I picked this up at the Best Buy store for some family photo archiving. Took it home. Download the drivers from the Epson Support site. It works fine. No issues. It’s not a beast of a scanner but should suit my needs just fine.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Scanner seems to work as advertised. Is a fairly compact design. Software installation was straight forward and software works well. Only thing I don't like so far is the USB connection on the back of the scanner is recessed too far and its hard to get the small USB connector aligned and connected.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When making a copy it looks identical to the original. When using with Mac OS 13.X, if the computer goes to sleep and you later resume working on the computer, you will lose the ability to communicate with the scanner. To communicate again with the scanner it is necessary to log out of the computer and log back in. Then the Epson software is able to function.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great flatbed scanner from Epson. Setup was easy, photo scans are great.
Epson software is okay. Not user friendly compared to previous versions.
Great selling point in addition to the good looking scans, you can place multiple photos on the glass and have the scans saved separately. Huge time saver.
Good construction considering it is mostly plastic, and a good value at this price point.
In addition to the good looking photo scans, the cover expands and can be removed, if you need to scan books or photo albums.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to replace my scanner so tried this one. Set up was simple and straight forward. Functioned great. Slight learning curve from my 15+ year old scanner but not difficult for even a beginner.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great scanner. When my previous scanner on my All-in-one printer wasn't compatible with Windows 11, the Geek Squard made me a short cut but I couldn't scan together more than one page, plus the scan was a jpeg file. This scanner is wonderful. Can scan multiple pages and combine then if a pdf file. I love this scanner and highly recommend. I had to take to Gerk squad to done load the printer driver but once I did was a snap to use.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use, lots of scanning options.
As it's powered by USB, you may need a powered USB hub. depending on your PC and how many things you already have connected.
needs better method of getting the software needed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
nice features, and overall design. somewhat troublesome installing the software without which the scanner is useless, or nearly so. but I finally found a way to get the software to make this work
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works well enough. I was able to plug it in my Mac Mini and just start scanning. I admit, I don't know if another scanner would do a better job. But the photos I scanned came out fine.
I am not giving it 5 starts as I just started using it. I will come back and revise as I use it more.